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Casino de la Vallee

Via Italo Mus 1, 11027 Saint-Vincent, Italy
+39 0166 5221
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Review Highlights
Casual visit

A very positive experience. The members of staff are courteous and the place is clean and amenable... read more

Reviewed 28 December 2017
Alexsandra M
,
Turin, Italy
A total wate of time.

Never been to casino that made it so hard to play. It took almost an hour to get in with just a... read more

Reviewed 1 September 2017
daverkpt
,
Boston, Massachusetts
via mobile
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Overview
  • Excellent25%
  • Very good36%
  • Average26%
  • Poor8%
  • Terrible5%
28 Dec 2017
“Casual visit”
1 Sep 2017
“A total wate of time. ”
LOCATION
Via Italo Mus 1, 11027 Saint-Vincent, Italy
CONTACT
Website
+39 0166 5221
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1 - 10 of 12 reviews

Reviewed 28 December 2017

A very positive experience. The members of staff are courteous and the place is clean and amenable. Easy access and parking is a short distance. For disabled people it is better if the car is driven to the main entrance where the person can get...More

Thank Alexsandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2017 via mobile

Never been to casino that made it so hard to play. It took almost an hour to get in with just a short line. Then to cashier. Then back to a different cashier. Then to customer service. No one could help. Had comp. which could...More

Thank daverkpt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Responsabile relazioni pubbliche at Casino de la Vallee, responded to this reviewResponded 22 September 2017

Dear guest, We are disappointed to note that we didn't live up to your expectations. Our Casino access procedures are required to comply with the Italian law, however the times are not so long and usually it takes a few minutes to get in. The...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2016

I played cards games and the dealers were all aged and experienced= so playing is easy and they explains how to play well (only in Italian though) They are old so dont know much English and it made them look unfriendly to me. Some dealers...More

Thank Maguder D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 October 2016 via mobile

You want to play Poker? This is not the place for you. 10 people on the waiting list, 3 empty tables, and the manager refuse to open a new table... there is no dealer Hallo, are we in a casino or at home? We came...More

1  Thank Shahar P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Responsabile relazioni pubbliche at Casino de la Vallee, responded to this reviewResponded 4 November 2016

Dear Guest, We were hugely disappointed to note that we didn't live up to your expectations at our Poker room. We work hard to make each and every player's experience special at our Casino, so your important observation will be audited by our quality department....More

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Reviewed 17 August 2016 via mobile

We haven't really tried gambling and it was really fun to try and there were so many things to do inside the casino! It was a shame we couldn't watch those who were playing poker.

Thank kimmalantic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Responsabile relazioni con la clientela at Casino de la Vallee, responded to this reviewResponded 31 August 2016

Dear Guest, Thank you for leaving us your kind feedback on TripAdvisor following your recent stay at our Casino. Best regards

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Reviewed 10 June 2016

It is such a spacious casino with a beautiful décor, there are machines of all kinds, but no lives terminal roulette except roulette automatique. There are separated section of the poker, table games on the upper floor as well smoking section with well built glass...More

4  Thank jliscck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Responsabile relazioni pubbliche at Casino de la Vallee, responded to this reviewResponded 20 June 2016

Dear Guest, Thank you so much for taking the time to share your feedback following your recent stay with us. We are sorry you found our registration process too long, we are looking for trying to make this process faster and more efficient. Our Casino...More

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Reviewed 21 January 2016 via mobile

Above average for an Italian resort casino, decent prices for drinks and food once inside, although food options are very limited in the underpar Goya restaurant.More

Thank TudorP22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Responsabile relazioni con la clientela at Casino de la Vallee, responded to this reviewResponded 12 February 2016

Thank you so much for taking the time to share your feedback following your recent stay at our Casino. We are delighted you appreciated the quality / price ratio of our drinks and food. Currently our Gaya restaurant offers limited food options, most suitable for...More

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Reviewed 14 October 2015

We do not usually gamble, but it was fun to try out with the free coupons we got at the hotel and at a restaurant (La Trattoria degli Amici). If you're in Saint-Vincent you cannot miss it ;)

Thank NLvale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Responsabile relazioni con la clientela at Casino de la Vallee, responded to this reviewResponded 30 October 2015

Dear Guest, thank you for leaving us your kind feedback on TripAdvisor. We are happy to read that you enjoyed our Casino. Best regards

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Reviewed 9 September 2015

Very nice Casino. I was there during a big poker tournament so there was a lot of players and satisfactory amount of poker tables. once the main event ended, it was hard to find poker players.

Thank Gil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Responsabile relazioni con la clientela at Casino de la Vallee, responded to this reviewResponded 21 September 2015

Dear Guest, thank you for your kind note on Trip Advisor. We are pleased to read your positive comments regarding our Casino and delighted our poker room. We look forward to welcoming you to The Saint-Vincent Resort & Casino again soon.

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Reviewed 8 September 2015

Unfortunately we got to the hotel later than we intended to and were unable to fully appreciate the casino. We arrived Saturday night at about 9. By the time we got our things settled and ate it was almost 11 and the Casino closed at...More

Thank Seahawk_Scimone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Responsabile relazioni con la clientela at Casino de la Vallee, responded to this reviewResponded 21 September 2015

Dear Seahawk, thank you for leaving us your kind feedback on Trip Advisor following your recent stay at Saint-Vincent Resort & Casino. We are happy to read that you can't wait to return and we hope you will maximize your next time in our Casino......More

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Questions & Answers
Yvonne F
18 December 2014|
Answer
Response from Public R | Property representative |
The entrance is free!
0
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Yvonne F
18 December 2014|
Answer
Response from Public R | Property representative |
There is no fee
0
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Yvonne F
18 December 2014|
Answer
Response from Public R | Property representative |
It's about 70 km far to Turin
0
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Google Translation
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