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Franco Group

Via Zumbo sn, 98039 Giardini Naxos, Sicily, Italy
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No receipt

When I took the taxi to hospital, the driver had no receipt book. I was referred to their office in... read more

Reviewed 11 July 2017
Marie O
,
Dublin, Ireland
NEVER BOOK WITH THEM. NOTORIOUS IN SICILY

The most disgusting service I have ever encountered in my life. They were rude, they repeatedly... read more

Reviewed 31 August 2016
Tarlaan M
via mobile
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Sicily Tour Excursion by Franco Group organizza tour Sicilia, tour Taormina, tour Isole Eolie. Escursioni in elicottero, tour in barca, tour in bus e mini bus nella Sicilia orientale. Tour a Siracusa, tour Villa del Casale Piazza Armerina, Escursioni Etna con degustazione vino.Sicily Group Excursion si prepara ad offrire ai propri clienti un servizio da professionisti nel mondo di Hotel & Congressi.
  • Excellent88%
  • Very good8%
  • Average0%
  • Poor0%
  • Terrible4%
11 Jul 2017
“No receipt”
30 Aug 2016
“NEVER BOOK WITH THEM. NOTORIOUS IN SICILY”
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Hours
Hours Today: 09:00 - 19:00
Suggested Duration: More than 3 hours
LOCATION
Via Zumbo sn, 98039 Giardini Naxos, Sicily, Italy
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1 - 10 of 14 reviews

Reviewed 11 July 2017

When I took the taxi to hospital, the driver had no receipt book. I was referred to their office in the hotel, which was never open when I went to che k.More

Thank Marie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sicilytourexcursion, Direttore generale at Franco Group, responded to this reviewResponded 26 August 2017

Dear Marie We know, the driver had no receipt book was finish. The driver left the receipt the day after at the reception with your room number. Our office is open every day from 09:00 to 13:00 and from 16:00 to 20:00. Is really strange,...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2016 via mobile

The most disgusting service I have ever encountered in my life. They were rude, they repeatedly lied and told us we were twisting the truth even when they had admitted they were lying. They sold us a guided godfather tour yet on the day the...More

2  Thank Tarlaan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2015

We booked a last minute trip to Mount Etna with Sicily Tours and Excursions by Franco Group. Our driver was Giovanni, he collected us from our hotel reception and escorted us to a comfortable Mercedes. On our journey to Etna he showed us points of...More

Thank Daisy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 June 2015

This was a full day trip with Franco tours. The driver was excellent and the guide was very knowledgable, stopping at local businesses to show sicilian art and food. The bus winding up the VERY narrow roads was a real white knuckle ride with fantastic...More

Thank Jan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2015

Taormina, here I come! Again! I can’t wait to repeat this adventure. Obviously, I'm coming with a group of friends. I convinced them really easy that this trip is unique and we’ll have so much fun. August is generally fully booked. But I managed to...More

1  Thank Alina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2015 via mobile

My friend and I was going to Taormina. Angelo was the Best guide to show us around the city. All the best reccomandations from Denmark

2  Thank 833ChristineH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2015

me and my friend , we booked a day tour from naxos beach hotel to mt. etna , we was really lucky to meet a fantastic driver, vincenzo picked up us on perfect time , by an amazing van and showed us many special places....More

1  Thank morgan l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2014

We had a wonderful and memorable tour. I have booked 10 Mini van transfers for a group of guests. I was very impressed with the professional service provided by Franco Group - it was easy to book, reasonably priced and they replied to my questions...More

Thank Luca T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2014

Vincenzo was our driver for one day tour with a cruise ship from Mount Etna to Taormina, and back. He was very knowledgeable and helpful and enabled a very smooth experience of the volcano as well as an interesting pit shop on the way. We...More

1  Thank Alina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2014

me and my friends were staying in a hotel in Giardini Naxos and have arrive from there to Toarmina with a driver named Angelo.. he was really nice and professional! thank you Franco group and thank you very much Angelo. hope to see you again...More

1  Thank Talavi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
shopaholicScotland
28 April 2015|
AnswerShow all 3 answers
Response from Sicilytourexcursion | Property representative |
hi to give you right informations , we need to know in which port you will arrive. thanks Vincenzo
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