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Bamboozles Adventure World

Unit 11 Hatfield Way, Bishop Auckland DL14 6XF, England
+44 1388 778254
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Ok but not the best

Arrived at this soft play about 10 mins after opening time and there was a queue bit we did not... read more

Reviewed 14 February 2018
Moikability
,
Glasgow, United Kingdom
via mobile
Unorganised madhouse

Been here today. Absolutely nightmare, it’s a understaffed mad house ! Queued for 35 minutes to... read more

Reviewed 13 February 2018
A TripAdvisor Member
via mobile
Read all 37 reviews
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Bamboozles Adventure World Ltd is an action packed family Entertainment Centre where children can have hours of fun in a safe and secure environment. Adults can sit at tables or on comfy sofas, whilst taking full advantage of our free wi-fi, and order from our cafe delicious coffees and hot chocolates, cold drinks and we aso serve meals and snacks. Babies have a separate soft play area of their own, where they can enjoy playing with a selection of toys including, musical toys, play gyms, play mats, soft balls, cuddly toys and bouncer chairs. Toddlers have a dedicated play frame especially for them to venture. Comprising of a double slide, ball pool, soft cubes, cars, seasaws, tunnels, building blocks and a little tykes ride on area, it will keep tots entertained for hours. Our junior play frame (4 -13 years) is guaranteed to give those older ones a fantastic time. Set over three floors, the play frame comprises of a four lane astra slide, ball cannon area, twirly slide, shark pit, aerial glide, dizzy discs, bridges, tunnels and much more. And just to add to the adventure we have Integrated Trampolines, a Trikes, Inflatable Obstacle Course, Formula 1 ride on cars on there very own track (£1 per ride) Football Court, Air Hockey Machine (£1 per game) and our very own 6 metre high Climbing Wall. Five children can use the wall at any one time so it’s great for racing mates! In addition we also have the Outdoor Barnyard, which also contains a Maze, Sandpit, Crazy Golf (£1pp) and Outdoor Seating area. In the Barnyard we have Meercats, Alpacas, Goats, Pigs and Rabbits for the children to interact with and enjoy. Entry price includes both the indoor SoftPlay and outdoor Barnyard (Excluding additional charges where shown) and is: Under 1's = FREE 1-4 years = £4.40 4-13 = £4.80 Meal Deal (Entry and Childrens Meal) = £6.50
  • Excellent35%
  • Very good40%
  • Average10%
  • Poor2%
  • Terrible13%
Travellers talk about
“climbing wall” (6 reviews)
“soft play” (7 reviews)
“year olds” (3 reviews)
Open Now
Hours
Hours Today: 10:00 - 18:30
Suggested Duration: 2-3 hours
LOCATION
Unit 11 Hatfield Way, Bishop Auckland DL14 6XF, England
CONTACT
Website
+44 1388 778254
Write a ReviewReviews (37)
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"climbing wall"
in 6 reviews
"soft play"
in 7 reviews
"year olds"
in 3 reviews
"bouncy castle"
in 2 reviews
"all ages"
in 3 reviews
"animals"
in 7 reviews
"farm"
in 3 reviews
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1 - 10 of 37 reviews

Reviewed 14 February 2018 via mobile

Arrived at this soft play about 10 mins after opening time and there was a queue bit we did not have to wait too long. Staff at entrance were helpful and directed us to area most suitable for our 14 month old girls. We went...More

Thank Moikability
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna E, Manager at Bamboozles Adventure World, responded to this reviewResponded 22 February 2018

Hello, Thank you for leaving your review. Apologies for older children playing in areas meant only for a younger age group. We do have a number of signs stipulating that parent/guardian supervision is required at all times. Unfortunately staff are not here to supervise children...More

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A TripAdvisor Member
24
Reviewed 13 February 2018 via mobile

Been here today. Absolutely nightmare, it’s a understaffed mad house ! Queued for 35 minutes to order food (one staff member on one till) whilst other staff pointlessly stood about and then waited 40 minutes for it to arrive! Never ever returningMore

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna E, Manager at Bamboozles Adventure World, responded to this reviewResponded 22 February 2018

Hi, The day you visited is our busiest school holiday of the year. We work extremely hard to ensure our customers are seated within an appropriate time frame. However, when over 500 people visit per day it can get somewhat difficult to keep queues to...More

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Reviewed 22 January 2018

It's the largest in the area and is very good at organising childrens birhday paties. Gets very busy at weekends.

Thank _johnson_bill72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna E, Manager at Bamboozles Adventure World, responded to this reviewResponded 22 February 2018

Hi, Thank you for your review. Thank you for your kind comments. Hope to see you again soon. Many thanks Donna

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Reviewed 23 October 2017

We were invited to a little girls 7th birthday party here. This was the first time we'd visited. I'm not the biggest fan of these types of places as find the usually too loud, cramped and wanting to give the table a good wipe down....More

1  Thank Stripes2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna E, Manager at Bamboozles Adventure World, responded to this reviewResponded 22 February 2018

Hello, Thank you for such a lovely review. Its nice to know you were pleasantly surprised. We do work extremely hard to ensure our customers have a good experience and we keep our play area clean. We have took your comments on board regarding issuing...More

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Reviewed 12 October 2017 via mobile

I'm sorry but my friend had taken her child to your place and you didn't treat her or her children with respect it's insulting get some respect and treat YOUR CUSTOMERS with respect it's pathetic

5  Thank Wayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017 via mobile

Left this till today till I calmed down but still as angry as yesterday!!! So I've always took my bairns here they love it to be fair but yesterday was the final time for me!!! My son who is autistic and is obsessed with kinder...More

6  Thank Gemma D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017 via mobile

Awsome place just wish I was a youngster and could experience the play areas for my self. I have visited often and had the pleasure of going to a few birthday party's good times had by kids and adults food always good and plenty of...More

Thank littlepeach60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna E, Manager at Bamboozles Adventure World, responded to this reviewResponded 22 February 2018

Hello, Thank you for taking the time to leave such a lovely review. I must say I do agree with you on a number of matters that you have highlighted. We would be able to concentrate on other tasks if we werent directed to caring...More

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Reviewed 18 August 2017 via mobile

A group of us came with a varied age range of kids. Eldest ones played football & did climbing wall whilst younger ones enjoyed the soft play & bouncy castle. There was also trampolines available although only one out of the three was open. Kids...More

Thank LinsH83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
potternico, Owner at Bamboozles Adventure World, responded to this reviewResponded 29 August 2017

Hi, thank you for taking the time to write a review and we're glad to hear that your children enjoyed the range of activities and play available. Unfortunately, we did find faults with two of the trampolines upon daily inspection and following that, they were...More

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Reviewed 20 March 2017 via mobile

Your typical soft play area for the young children with plenty to keep them occupied for a few hours. Decent food menu and all at good prices.

1  Thank Stodd1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 March 2017

Dear Stodd1975, Thank you for taking the time to leave us a review and for your positive comments. We are pleased that you all enjoyed your visit. Kindest Regards

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Reviewed 4 March 2017 via mobile

I had a amazing time at Bamboozles I came with my uncle and my little nephew who had a amazing time especially in little farm bit definitely recommend it to everyone about this amazing place we came today on 4/3/2017 staff I amazing to the...More

Thank ABIGAIK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 March 2017

Hi Abigail, thank you so much for your lovely review and comments. We're so pleased that you all enjoyed your visit so much and we look forward to seeing you again soon. Kindest Regards

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