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Virgin Balloon Flights - Bishop Auckland, Witton Castle

Virgin Balloon Flights - Bishop Auckland, Witton Castle
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Traveller Overview
  • Excellent89%
  • Very good3%
  • Average1%
  • Poor0%
  • Terrible7%
Travellers talk about
“pilot chris”(11 reviews)
“witton castle”(13 reviews)
About
Choose to fly over the captivating and rugged landscape of County Durham and you will take off from either Sedgefield Racecourse or Witton Castle at Bishop Auckland, depending on the wind direction on the day. Both locations offer spectacular views...more
Contact
Bishop Auckland DL14 0DE, England
Website
+44 844 576 0229
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Reviews (53)
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All reviews pilot chris witton castle well worth the wait smooth landing hot air brilliant experience bucket list great fun cancellations oxley launch safety inflation field champers airborne sails
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1 - 10 of 53 reviews
Reviewed 8 October 2018 via mobile

I bought 2 tickets for myself and husband back in 2015 for our wedding anniversary, excited we booked up. Our closest was some miles away so we booked a hotel and off we went. Weather wise it rained the day before but on the day...More

Date of experience: September 2018
Thank coopp04
VirginBalloonFlights, Public Relations Manager at Virgin Balloon Flights - Bishop Auckland, Witton Castle, responded to this reviewResponded 9 October 2018

Hi Coopp04, I'm sorry to hear you have been disappointed with our service. We treat every situation individually and where there are extenuating circumstances we always try our best to resolve the issue fairly. To help us look into this further for you, please email...More

Reviewed 1 October 2018

It is now 3.5 years since we booked our Virgin Balloon flight. It has now been cancelled on at least nine occasions. You do not get informed if the flight is going ahead until 11pm the night before. For my relative who i am supposed...More

Date of experience: September 2018
Thank Neil S
VirginBalloonFlights, Public Relations Manager at Virgin Balloon Flights - Bishop Auckland, Witton Castle, responded to this reviewResponded 3 October 2018

Hi Neil, I'm sorry to hear your experience with us so far has not been what you expected. I can fully appreciate your disappointment with having a flight cancelled on what you would feel to be a suitable flying day, I can assure you that...More

Reviewed 6 August 2018 via mobile

Pilot Chris was fantastic. Explained everything along the way. Full of information and made the ride very pleasurable. Most exciting experience ever. After 9 cancellations and nearly 4 years of waiting, was well worth it. Loved every minute . Couldn’t thank Chris and his team...More

Date of experience: July 2018
Thank shirleyherbertson
VirginBalloonFlights, Public Relations Manager at Virgin Balloon Flights - Bishop Auckland, Witton Castle, responded to this reviewResponded 11 September 2018

Hi Shirley, Thank you for your feedback and apologies for the late reply. So happy you had an amazing balloon ride with us and it was worth the wait! We agree that weather cancellations are very frustrating, we'd love to be able to control the...More

Reviewed 8 July 2018 via mobile

After multiple cancellations over 18 months we finally got to fly this morning. Definitely a special treat worth waiting for. The flight was obviously the main event, but being involved in setting up and packing away the balloon certainly adds to the day, stretching a...More

Date of experience: July 2018
Thank ClareGibbin
Reviewed 1 July 2018 via mobile

Flew from Fishburn early this morning, 6th attempt due to weather cancellations in past but well worth the wait. Weather was gorgeous, family came to watch and was made welcome. Safety very important but fun high on the list too. Enjoyed helping to prepare balloon...More

Date of experience: July 2018
Thank Patholl
Reviewed 25 June 2018

First time flying with Virgin Balloon Flights a couple months ago, Chris made it such an incredible experience made everyone feel very relaxed and the views were beautiful! Everyone should try this at least once!

Date of experience: April 2018
Thank StevenT2911
Reviewed 20 May 2018

Very very enjoyable I would recommend this to anyone they even ask if you want to join in and help erect the balloon.And the safety aspect is excellent.And once you are interested air the views are fantastic.Chris the pilot makes you feel right at ease...More

Date of experience: May 2018
Thank baldrick1317
Reviewed 20 May 2018 via mobile

After several cancellations due to the weather (there are some things done for our safety which even Virgin can't control!!!), we flew with Chris Oxby from Fishburn on a glorious evening. Incredible and beyond any expectations. Everyone went more quiet on the ascent, not from...More

Date of experience: May 2018
Thank Steve C
Reviewed 19 May 2018 via mobile

Fantastic... Breathtaking.. Wow.. Was a perfect evening flight thanks to our pilot Chris Oxby spectacular and certainly well worth the wait x

Date of experience: May 2018
Thank wendycoakley
Reviewed 18 May 2018

I had bought my boyfriend the celebration package for 2 as a gift for his birthday last year and we excitingly got to experience this amazing activity earlier today (18.05.2018) Our package, if you were wondering, included a hamper (which is sent prior to your...More

Date of experience: May 2018
Thank EllieNicholson
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Questions & Answers
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Peter H
24 March 2016|
Answer
Response from VirginBalloonFlights | Property representative |
Hello Peter. We always advise that you allow 3-4 hours for the whole experience, as in addition to the flight itself, you need to allow time for the pre-flight safety briefing, setting the balloon up for launch, packing the... More
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