We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Durham World Heritage Site Visitor Centre

Save
Share
Review Highlights
Pleasant and helpful staff.

Very interesting place with child friendly activities and plenty of information and leaflets. Some... read more

Reviewed 1 week ago
cawblimey
,
Durham, United Kingdom
History lesson you can enjoy and benefit from

Well worth a visit before you explore the Cathedral and castle sites. The centre gives you the full... read more

Reviewed 26 July 2018
robgmt
,
Lichfield, United Kingdom
Read all 96 reviews
21
All photos (21)
Full view
Traveller Overview
  • Excellent45%
  • Very good36%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
About
Housed in a refurbished 19th century almshouse, Durham's World Heritage Site Visitor Centre is a free facility open seven days a week with staff available to provide advice and information about Durham and its heritage. The Visitor Centre provides...more
Suggested duration: < 1 hour
Contact
Durham World Heritage Site Visitor Centre | 7 Owengate, Durham DH1 3HB, England
Website
+44 191 334 3805
Call
Reviews (96)
Filter reviews
93 results
Traveller rating
41
35
13
3
1
Traveller type
Time of year
LanguageEnglish
More languages
41
35
13
3
1
Show reviews that mention
All reviewscontinuous looplady staff memberknowledgeable and helpful stafftourist officeworld heritage siteinformation deskcastle tourpalace greengift shopwell worth a visitfilmsouvenirshistorysitesmodelintroductionappreciation
FilterEnglish
Updating list...
1 - 10 of 93 reviews
Reviewed 6 days ago

We booked ourselves the castle tour here & found the staff very helpful all round. Anything you need to know & they know it.

Thank Frank S
WHSV C, Visitor Services Co-ordinator at Durham World Heritage Site Visitor Centre, responded to this reviewResponded 4 days ago

It is great to receive excellent feedback on our team who work hard to try to help visitors make the most of their visit to Durham. Thank you!

Reviewed 1 week ago

Very interesting place with child friendly activities and plenty of information and leaflets. Some good exhibits on display. Will go again at a less busy time of year.

Thank cawblimey
WHSV C, Visitor Services Co-ordinator at Durham World Heritage Site Visitor Centre, responded to this reviewResponded 4 days ago

Durham does get busy from time to time but the charm that the city brings is all year round so please come back and visit us again soon.

Reviewed 1 week ago via mobile

Durham Cathedral is one of the finest examples of Gothic architecture in the UK. When you go do take the guided tour. There is a modest fee of £5 00. It houses the shrines of St Cuthbert and the Venerable Bede and was designated a...More

Thank casefam
WHSV C, Visitor Services Co-ordinator at Durham World Heritage Site Visitor Centre, responded to this reviewResponded 4 days ago

We are very happy to hear that you found your visit to Durham to be 'Excellent.' We are very proud of what Durham has to offer visitors to the City.

Reviewed 26 July 2018

Well worth a visit before you explore the Cathedral and castle sites. The centre gives you the full background in fun and lighthearted ways to why the Cathedral and indeed, Durham, was created where it is, how it developed and the 'adventures' that occurred in...More

Thank robgmt
WHSV C, Visitor Services Co-ordinator at Durham World Heritage Site Visitor Centre, responded to this reviewResponded 4 weeks ago

Thank you for your visit. Pleased you found the information in the Visitor Centre to be interesting. It does give you a good insight into what the World heritage Site has to offer.

Reviewed 25 July 2018 via mobile

We have visited here many times and always find the service excellent, always a very friendly helpful service. There is a reception desk and shop. A play area for children to dress up and learn of our heritage. A film room with very good documentaries...More

Thank Brenda H
WHSV C, Visitor Services Co-ordinator at Durham World Heritage Site Visitor Centre, responded to this reviewResponded 4 weeks ago

Thanks so much for your review. The children who visit definitely have fun with the dressing ups! Looking forward to seeing you again on your next visit.

Reviewed 18 July 2018

The film is on a continuous loop, really good 'snap shot ' of the history of the catherdral, aided by little lego people !! Good for all ages. Excellent before seeing the main sights.

Thank Suzy247
WHSV C, Visitor Services Co-ordinator at Durham World Heritage Site Visitor Centre, responded to this reviewResponded 20 July 2018

Thank you for taking the time to watch the introductory film, we hope that you enjoyed your visit to Durham and that you come back and see us again soon!

Reviewed 6 June 2018

View the small exhibit and see the video. Very helpful staff before you visit the Cathedral and the Castle

Thank phyllis667
WHSV C, Visitor Services Co-ordinator at Durham World Heritage Site Visitor Centre, responded to this reviewResponded 20 June 2018

Hope that you enjoyed your visit to the World Heritage Site and please call in if you are back in Durham one day.

Reviewed 5 June 2018

Not much to see in this place but the film is really a must if you want to set the scene for visits to the historical sites of Durham. It doesn't last long and is free but provides information in a fun way. The staff...More

Thank Jae55
WHSV C, Visitor Services Co-ordinator at Durham World Heritage Site Visitor Centre, responded to this reviewResponded 20 June 2018

Pleased to hear you enjoyed the film - they are always popular and offer a great insight into the World Heritage Site. Hopefully see you again in you are back to Durham one day.

Reviewed 31 May 2018

This exhibition, which is free, shows five films in a continuous loop which together explain what makes a World Heritage Site and why Durham Cathedral and Castle are so special. It is probably useful to visit this exhibition before going on to the Cathedral, but...More

Thank FondGrandad
WHSV C, Visitor Services Co-ordinator at Durham World Heritage Site Visitor Centre, responded to this reviewResponded 20 June 2018

Many thanks for stopping by and watching the films. Pleased you found them to be an added extra to your visit!

Reviewed 18 May 2018

A very busy place,but very friendly & obliging staff. Interesting to visit this place as one can obtain a lot of information regarding the city of Durham. Well worth a visit, if one is interested in the history of the city etc.

Thank DilrukshiH
WHSV C, Visitor Services Co-ordinator at Durham World Heritage Site Visitor Centre, responded to this reviewResponded 21 May 2018

Pleased to hear you were able to find out lots of information from our wonderful staff. Please visit us again if you are in Durham!

View more reviews
Nearby
Nearby HotelsSee all 19 hotels in Durham
Durham Castle
235 reviews
.07 km away
Durham Marriott Hotel Royal County
1 748 reviews
.26 km away
Hotel Indigo Durham
233 reviews
.32 km away
Premier Inn Durham City Centre
1 832 reviews
.47 km away
Nearby RestaurantsSee all 341 restaurants in Durham
Cafedral Durham
349 reviews
.05 km away
Lebaneat
958 reviews
.05 km away
Flat White Kitchen
214 reviews
.11 km away
Flat White Durham Cafe
609 reviews
.10 km away
Nearby AttractionsSee all 95 attractions in Durham
Durham Cathedral
5 889 reviews
.29 km away
Palace Green
208 reviews
.07 km away
Durham Castle
1 092 reviews
.10 km away
Gala Theatre Durham
283 reviews
.34 km away
Questions & Answers
Get quick answers from Durham World Heritage Site Visitor Centre staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines