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Review Highlights
Swimming only review

Joined Pace to use the pool on a regular basis. Cost is £90 a month for my wife and I. Can't... read more

Reviewed 25 May 2018
2017819
,
Durham, United Kingdom
Showers in locker room appalling and only one jacuzzi...

Doors missing and nothing but a trickle from their terrible showers in locker rooms. Absolutely... read more

Reviewed 14 May 2016
vickihusky
,
North East England
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Traveller Overview
  • Excellent15%
  • Very good15%
  • Average10%
  • Poor15%
  • Terrible45%
25 May 2018
“Swimming only review”
2 days ago
“Unclean and disinterested staff”
About
Pace Health Club is Durham's most luxurious & stylish private health club, set conveniently in the Radisson Blu Hotel, in the heart of Durham City
Contact
Frankland Lane | Radisson Blu Hotel, Durham DH1 5TL, England
Website
+44 191 372 7222
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Reviews (19)
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1 - 10 of 19 reviews
Reviewed 2 days ago via mobile

Changing areas unclean with used towels often left on floor and benches. Locks to shower cubicles all broken. No shower gel in dispensers. Toilets filthy with no toilet roll in any dispenser. Used cups dumped everywhere around poolside. Gym floors and skirting boards covered in...More

Thank Departure610005
Reviewed 26 September 2018

I've just rejoined this health club after leaving well over a year ago. I heard it was under new management so thought I would pop back in.....What a difference!! A wonderfully friendly welcome on arrival, genuine interest in my training goals, upbeat staff, the health...More

1  Thank suesueian
Reviewed 10 July 2018 via mobile

All four ladies showers either out of order or with temperature control issues. Over a week since latest complaint. No shower gel. Dirty floors. Young staff getting constant grief from users and no support from management. Utterly useless

1  Thank durhamlassDurham
Reviewed 25 May 2018

Joined Pace to use the pool on a regular basis. Cost is £90 a month for my wife and I. Can't comment on the gym as haven't used it, although from what I've seen it looks bright with plenty of kit. The pool itself is...More

Thank 2 017 819
Reviewed 25 October 2017 via mobile

I was a member of the healthclub for 4 years, in this time I have seen a steady decline in the cleanliness and maintenance of the gym and especially the pool area. I have now moved to Bannatynes in Chester me street for the same...More

4  Thank jonnyturbine
Reviewed 1 February 2017

We have been members for about 6 months, the general maintenance is terrible, men's changing rooms too small for the amount of members, leaking sink tap for the entire time we have been there, only 3 showers but since December the glass needs replacing in...More

5  Thank Lee A
Reviewed 8 January 2017 via mobile

One of the best equipped leisure clubs in Durham City which has been allowed to fall into a state of disrepair. Jacuzzi is broken more often than not, shower cubicles are missing (not for the modest types) and only one shower head works. Sink taps...More

5  Thank Mark G
Reviewed 11 December 2016

The jacuzzi is broken valve again. This happens regularly. What is worse is the sheer incompetence of the management team to get it fixed in a timely manner. Utterly useless!!

4  Thank durhamlassDurham
Reviewed 14 May 2016

Doors missing and nothing but a trickle from their terrible showers in locker rooms. Absolutely appalling for the price they charge. Needs refurb. Also only one jaccuzzi when there is clearly enough memberships and people using Pace to warrant another. It is always full.

4  Thank vickihusky
Reviewed 1 May 2016

Beautiful pool and spa, but seriously can the raddison please change their crappy push button temperamental showers in the locker room (some with doors intact ''just'' and some not) to just normal on off showers?! To get any kind of water from the showers you...More

5  Thank BigMicks
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