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Review Highlights
Spa day

Had a lovely relaxing day even did a class on my visit lovely food and treatments were very... read more

Reviewed today
Kelly B
via mobile
Bannatyne spa durham

Had spa day with friend what was was brilliant calm and relaxing and enjoy day therapist was... read more

Reviewed 6 days ago
Michelle H
via mobile
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Traveller Overview
  • Excellent72%
  • Very good17%
  • Average6%
  • Poor2%
  • Terrible3%
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Suggested duration: More than 3 hours
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And Spa - Durham Eden Terrace, Durham DH1 2HJ, England
Website
+44 191 386 3666
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Reviews (148)
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1 - 10 of 148 reviews
Reviewed today via mobile

Had a lovely relaxing day even did a class on my visit lovely food and treatments were very relaxing and my therapist demi was very professional will definately visit again.

Date of experience: December 2018
Thank Kelly B
Reviewed 6 days ago via mobile

Had spa day with friend what was was brilliant calm and relaxing and enjoy day therapist was caitlin she was brill nd very professional I had a back massage head massage a cleaner toner and moisturising anti-aging nd arm massage and I was very relaxed...More

Date of experience: December 2018
Thank Michelle H
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 6 days ago

Dear Michelle H, Thank you for your lovely review, I will pass your comments onto Caitlin, Im sure she will be thrilled! I am glad you enjoyed your treatments & your day- Hope to see you again soon :) Kind regards Michaela Hope Spa Manager

Reviewed 1 week ago

I went with my stepdaughter for a spa treatment, as part of a gift. She chose a deep tissue massage and I had a moisturising and brightening facial. My stepdaughter stated that Michaela was the first therapist who had given her a deep enough massage,...More

Date of experience: November 2018
Thank Havepetwilltravel197
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 6 days ago

Dear Havepetwilltravel197, Thank you for your lovely feedback :) I am so glad to hear you enjoyed both your treatments! We hope to see you again in the future. Kind regards Michaela Hope Spa Manager

Reviewed 1 week ago via mobile

Had full body deep tissue massage from Caitlin and it was excellent - really good value as well as was Black Friday bargain - lovely surroundings and good cafe there too Back next month!

Date of experience: November 2018
Thank patsyfairbairn
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 1 week ago

Dear patsyfairbairn, Thank you for your lovely review, I am pleased to hear you enjoyed your massage with Caitlin :) We look forward to seeing you again next month Kind regards Michaela Hope Spa Manager

Reviewed 2 weeks ago via mobile

My husband and I received the experience as a gift. We really enjoyed the facilities and the services. We were thoroughly relaxed and would definitely return.

Date of experience: November 2018
Thank Gemmamcpartland
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 1 week ago

Dear Gemmamcpartland, Thank you for your lovely review :) I am glad you enjoyed your day with us and your treatments. We do hope to see you again soon! Kind regards Michaela Hope Spa Manager

Reviewed 2 weeks ago

Great facilities. Great Full body massage and facial. Left 100 more times more relaxed than as when I entered.

Date of experience: November 2018
Thank Gcppapa
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 2 weeks ago

Dear Gcppapa, Thank you for your review :) I am glad you enjoyed your day with us and left feeling 100 times more relaxed after your treatments :) We hope to see you again soon Kind regards Michaela Hope Spa Manager

Reviewed 2 weeks ago via mobile

Came here as a treat from my partner for a full body bamboo massage. Had my treatment provided by Caitlin and found the experience to be very pleasant. The treatment itself can be quite intense as I have a lot of knots in my back...More

Date of experience: November 2018
Thank Bellamy B
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 2 weeks ago

Dear Bellamy B Thank you for your lovely review, I will pass your comments onto Caitlin- Im sure she will be delighted! We hope to see you again for another bamboo massage! Kind regards Michaela Hope Spa Manager

Reviewed 2 weeks ago via mobile

Booked a rare treat for my wife and I for a spa day. We’ve had a couple over the years at different places and so we were looking forward to it. When we entered we were not sure we were in the right place as...More

Date of experience: November 2018
Thank MarkBlonde
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 2 weeks ago

Dear Mark Blonde, Thank you for your feedback We are a spa based within a Health club and we do ensure our advertisement states that. I will investigate into why the jacuzzi was being cleaned during opening times and in use. I am sorry the...More

Reviewed 2 weeks ago via mobile

Treatments were great. Jade was an excellent therapist. Spa waiting area is open to passers by & was cold.More

Date of experience: November 2018
Thank Lillian R
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 2 weeks ago

Dear Lillian R, Thank you for your review, I am glad you enjoyed your treatments with Jade, I will pass on your lovely feedback. We are looking to make the waiting area more set back from the rest of the facilities and will take your...More

Reviewed 2 weeks ago via mobile

Brilliant day for me and my friend. First visit but will definitely go again. Staff were first class as ate the facilities. Gorgeous massages by Miccela

Date of experience: November 2018
Thank Quest42718284590
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 2 weeks ago

Dear Quest42718284590, Thank you for your review, I am thoroughly glad you enjoyed your day with us & your massages, We hope to see you again in the future :) Kind regards Michaela Hope Spa Manager

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