We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Extortionate Slushes and cheap nasty overpriced food

Having used this soft play over 16years with my 4 children, I first stopped coming a number of... read more

Reviewed 3 May 2018
via mobile
Awful - never again 🤢

Haven’t been here for a few years & now I know why. Smelly, dirty, rotten place 😩😷🤢. Food was... read more

Reviewed 3 weeks ago
co durham
via mobile
Read all 23 reviews
All photos (1)
Full view
Traveller Overview
  • Excellent0%
  • Very good21%
  • Average17%
  • Poor13%
  • Terrible49%
3 May 2018
“Extortionate Slushes and cheap nasty overpriced food ”
3 weeks ago
“Awful - never again ”
Local Weather
Powered by Weather Underground
377 Princesway | T.v.t.e, Gateshead NE11 0TU, England
+44 191 487 4677
Reviews (23)
Filter reviews
23 results
Traveller rating
Traveller type
Time of year
See what travellers are saying:
Updating list...
1 - 10 of 23 reviews
Reviewed 3 weeks ago via mobile

Haven’t been here for a few years & now I know why. Smelly, dirty, rotten place 😩😷🤢. Food was appalling, staff brush off dirty tables with their hands 🤮 never again this place is a joke.

Thank dawsond
Reviewed 30 August 2018 via mobile

The place is filthy, the staff are unfriendly & unhelpful. Too busy talking amoungst each other. The food is shocking! Wouldn’t feed it to my Dog, & the prices are extremely overpriced! £0.60p for tomatoe ketchup!? Really? Any opportunity to take your eyes out they...More

Thank Charlesfranciso
Reviewed 10 June 2018 via mobile

Staff on cafe were too busy talking in the back instead of serving, then a small group of staff who were far from cheery were half heartedly cleaning, hovering equipment -why this is done while the children are in playing i do not know!? Sign...More

Thank 330twinkle
Reviewed 30 May 2018 via mobile

Visited yesterday evening at 17.45 due to traffic and wk commitments we were charged full price on entry with 6 children and 4 adults then told that that they were closing at 19.00. even though the website states 19.30 is closing time, then we tried...More

Thank Trudy W
Reviewed 26 May 2018 via mobile

This is a great place for kids plenty for them to do ... huge soft play area and a smaller soft play for toddlers ... dodgems but you pay separately for them, the food is really nice here but not big portions. The majority of...More

1  Thank Sammy-Jo1993
Reviewed 3 May 2018 via mobile

Having used this soft play over 16years with my 4 children, I first stopped coming a number of years ago after the introduction of £1 fee for putting my own car seat with a baby in on the floor after paying for my other children...More

Thank StaceyBM18
Reviewed 15 February 2018

We took our grandchildren and it wasn’t a pleasant experience. It was so overcrowded that a group of boys almost knocked me over. In fact my youngest grandson was knocked over. I wonder if they have a safe limitation of numbers or is it let...More

Thank annelyttle31
Reviewed 22 January 2018 via mobile

Food wasn’t very tasty ! Good for a kids play date but a would eat else were if your looking to eat out , a little over priced aswell .

Thank 2 720 910
Reviewed 29 October 2017 via mobile

I'm a bit shocked at the negativity of the other reviews. In my experience (mr twisters, giants den and krazy kingdom being three local examples) soft plays are always shabby, messy from loads of spilled food and drink and full of rampaging children. Maybe I've...More

1  Thank Dr_Waugh
Reviewed 10 June 2017 via mobile

Our kids were kicked off the football pitch to accommodate a party. This is after we had already paid. I don't think they should be able to advertise facilities that are not available. The fact they don't make you aware of this before you pay...More

2  Thank J0nrivers
View more reviews
Nearby HotelsSee all 21 nearby hotels
Premier Inn Newcastle - Team Valley
900 reviews
.53 km away
Eslington Villa
408 reviews
.69 km away
Premier Inn Newcastle South Hotel
325 reviews
.77 km away
Ravensdene Lodge
234 reviews
1.65 km away
Nearby RestaurantsSee all 297 nearby restaurants
The Imperial Restaurant
330 reviews
1.20 km away
Eslington Villa
561 reviews
.69 km away
240 reviews
1.14 km away
The Bank Bar Bistro
392 reviews
1.17 km away
Nearby AttractionsSee all 82 nearby attractions
Saltwell Park
727 reviews
1.23 km away
Shipley Art Gallery
45 reviews
1.58 km away
Watergate Forest Park
67 reviews
1.45 km away
Questions & Answers
Ask a question
24 November 2016|
Response from nrushey | Reviewed this property |
Hi it's £4 per child No discount for 2nd child