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Lerwick Visit Scotland Information Centre

Open today: 09:00 - 17:00
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Review Highlights
Helpful

Very helpful staff and a good place to pick up maps and brochers, plus buy a few souvenirs. Happy... read more

Reviewed yesterday
Thomas V
,
Oakland, California
The Best

Centrally located this place is a font of all knowledge. The range of leaflets and books is enough... read more

Reviewed 6 days ago
TinbumNorthWales
,
Burnham-On-Sea, United Kingdom
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Traveller Overview
  • Excellent72%
  • Very good23%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“tourist office”(15 reviews)
“for sale”(9 reviews)
About
At the Lerwick VisitScotland Information Centre we have an extensive range of information available and our friendly Visitor Services Advisers have an in-depth knowledge of Shetland, using our insider knowledge we will help you plan your Shetland...more
Closed Now
Hours Today: 09:00 - 17:00
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Contact
Tourist Information Centre Market Cross | Market Cross, Lerwick ZE1 0LU, Scotland
Website
+44 1595 693434
Reviews (163)
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All reviewstourist officevery helpful stafffor salenice souvenirsplaces to visitgreat advicestreet mapcruise shipbehind the countera small gift shopwide rangefree wifion displaygiftsleafletrobinshetland
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1 - 10 of 149 reviews
Reviewed yesterday

Very helpful staff and a good place to pick up maps and brochers, plus buy a few souvenirs. Happy we stopped by.

Thank Thomas V
Reviewed 6 days ago

Centrally located this place is a font of all knowledge. The range of leaflets and books is enough to put it in the top league. The staff know everything and are pleased to help.

Thank TinbumNorthWales
Reviewed 1 week ago

To get the best out of a visit to Shetland an early visit to the visitor centre proved most helpful with boat timetables, building opening times etc. all to hand in one place. The staff were exceptionally helpful.

Thank M P
Reviewed 2 weeks ago

Checked out of my hotel in Brae but took the room key with me by mistake. With many shops shut (Sunday) I sought an envelope (and stamp) to post the key back before my flight to Aberdeen. One of the staff, Ellie Johnson, said that...More

Thank burgejs
Reviewed 2 weeks ago via mobile

Excellent. Very informative. Lots of leaflets. Very helpful. In main street so easy to find. Staff very pleasant

Thank carolineanderson2652
Reviewed 3 weeks ago

Right on the Main Street, this is an impressive Visitor’s Amenity. The staff know everything about the Island and probably about the Islander’s too but don’t ask, ask about what. Interests you. Sightseeing, hiking, walking, photography, ancient ancient history, ancient history ( AD ), near...More

Thank Suzy B
Reviewed 3 weeks ago

Got the map but staff not very friendly as never asked if we required assistance - we didn't! Most places I have visited have had very welcoming staff.

Thank Happykath912
Reviewed 4 weeks ago

Very helpful staff on the two occasions we went in, accurate information given in an easy to understand way. We wanted to book a boat trip first and the second team wanted to know the best way to get to Unst. I know it's their...More

Thank melanie1872
Reviewed 1 June 2018

We arrived just as a cruise ship started to disembark passengers. We found Hazel, who dealt with our enquiries extremely helpful and friendly. She recommended some extremely good places to visit and helped us a lot .

1  Thank Alanthebairn
Reviewed 31 May 2018

Typical Tourist Information Office with lots of brochures and helpful staff to organise your stay. Useful as a visitor wanting to do as much as possible in a short time

Thank OssianLtd
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Questions & Answers
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Rita900
10 April 2018|
AnswerShow all 2 answers
Response from LerwickVIC | Property representative |
Hi Rita, It is very busy on those dates with many people having pre-booked private excursion a long way in advance. We have checked around with the tour providers and there is still availability of taxi tours with Allied... More
1
Vote
wolfeevelyn
23 July 2017|
Answer
Response from LerwickVIC | Property representative |
Dear Evelyn, The Broch is very easy to access in Lerwick, it is just an open site so I am afraid there are no tours to this. It is simple to walk to or the Lerwick Town Service (Bus Route No.1) does a circular route around... More
3
Votes
wolfeevelyn
23 July 2017|
Answer
Response from LerwickVIC | Property representative |
Dear Wolfeevel, There are various companies offering day tours, these can get booked up quite quickly when there are larger ships in so we would advise making enquiries as soon as possible, here is a list of all of the... More
2
Votes