We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lerwick Visit Scotland Information Centre

Closed Now: 10:00 - 16:00
Open today: 10:00 - 16:00
Review Highlights
Lerwick Tourist Information Centre

If you want to find out about anything on the Shetland Island and Fair Isle, then thios is the... read more

Reviewed 2 weeks ago
Bishops Stortford, United Kingdom
Lovely helpful staff

They couldn't do enough for you , even wrote a lot of information down for myself and my friends... read more

Reviewed 15 September 2018
Rosyth, United Kingdom
Read all 176 reviews
All photos (11)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent72%
  • Very good23%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“tourist office”(15 reviews)
“for sale”(9 reviews)
At the Lerwick VisitScotland Information Centre we have an extensive range of information available and our friendly Visitor Services Advisers have an in-depth knowledge of Shetland, using our insider knowledge we will help you plan your Shetland...more
Closed Now
Hours Today: 10:00 - 16:00
See all hours
Tourist Information Centre Market Cross | Market Cross, Lerwick ZE1 0LU, Scotland
+44 1595 693434
Reviews (176)
Filter reviews
161 results
Traveller rating
Traveller type
Time of year
More languages
Show reviews that mention
All reviews tourist office very helpful staff for sale nice souvenirs places to visit cruise ship great advice street map bus timetables behind the counter first stop a small gift shop other islands wide range free wifi on display leaflet
Updating list...
1 - 10 of 161 reviews
Reviewed 2 weeks ago

If you want to find out about anything on the Shetland Island and Fair Isle, then thios is the place to come to. The Staff are very helpful and knowledgeable. There is so much information available and the staff are always there to help with...More

Thank rphood2004
Reviewed 15 September 2018

They couldn't do enough for you , even wrote a lot of information down for myself and my friends . G sVe us a lot of information we didn't even know about Shetland.

Thank LexaCrossman
Reviewed 11 September 2018

We called in at the Tourist Centre on our first day in Shetland. The two staff members we spoke to were both knowledgeable and pleasant in their attitude. We called back two or three more times to get further information and this all helped us...More

Thank Rhodri T
Reviewed 11 September 2018

We visited this Tourist Centre several times during our holiday in Shetland. The staff can answer any question from memory, such as why some of the streets have two names. They booked our trip up to Unst, and a sea trip, plus providing leaflets and...More

Thank Tricia H
Reviewed 27 August 2018 via mobile

Stopped off in Lerwick on the way back from Norway on a Fred Olsen Cruise We caught the shuttle bus into town to explore on our own - the bus driver wasn’t particularly helpful about return times and this sadly set the tone for the...More

1  Thank John T
Reviewed 19 August 2018

We went in to find a good place to have lunch. Only told of one option which was not a good choice. Staff did not seem interested or enthusiastic about sharing ideas on seeing their town.

Thank Moonstone07
Reviewed 15 August 2018

Went into the tourist information centre and received a great welcome. Staff were so informative and so friendly. You must visit!

2  Thank _mayl53
Reviewed 15 August 2018

Staff seemed very reluctant to help at all. No information was volunteered and when I asked about tours they only offered one that did not suit. I was told I would have to phone private operators for more information. No attractions were suggested. On top...More

Thank Frances B
Reviewed 13 August 2018

wish this would have been our first stop. I was so confused. So many ancient sites and info on the crafts and craftsman in the area. Where to get home knitted woolen goods and the best restaurants and cafes with local cuisine.

1  Thank tiredandtravelled
Reviewed 12 August 2018

Brilliant information centre. Always has friendly staff who are very helpful. The palce to go to find out any information about transport around the island.....places to stay.....places to visit. Also has a small range of local goodies to buy!

1  Thank Junita D
View more reviews
Nearby HotelsSee all 14 nearby hotels
Grand Hotel - Lerwick
124 reviews
.11 km away
Queens Hotel
194 reviews
.15 km away
Kveldsro House
175 reviews
.26 km away
Glen Orchy Guest House
87 reviews
.42 km away
Nearby RestaurantsSee all 63 nearby restaurants
Fort Cafe & Take Away
237 reviews
.24 km away
Peerie Shop Cafe
506 reviews
.13 km away
Da Steakhoose
168 reviews
.01 km away
Havly Cafe
151 reviews
.22 km away
Nearby AttractionsSee all 76 nearby attractions
Shetland Museum and Archives
787 reviews
.67 km away
Roundabout Shetland
17 reviews
.07 km away
Town Hall
70 reviews
.24 km away
Questions & Answers
Ask a question
10 April 2018|
AnswerShow all 2 answers
Response from LerwickVIC | Property representative |
Hi Rita, It is very busy on those dates with many people having pre-booked private excursion a long way in advance. We have checked around with the tour providers and there is still availability of taxi tours with Allied... More
23 July 2017|
Response from LerwickVIC | Property representative |
Dear Evelyn, The Broch is very easy to access in Lerwick, it is just an open site so I am afraid there are no tours to this. It is simple to walk to or the Lerwick Town Service (Bus Route No.1) does a circular route around... More
23 July 2017|
Response from LerwickVIC | Property representative |
Dear Wolfeevel, There are various companies offering day tours, these can get booked up quite quickly when there are larger ships in so we would advise making enquiries as soon as possible, here is a list of all of the... More