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The Donkey Sanctuary

Features Animals
Closed Now: 09:00 - 17:00
Open today: 09:00 - 17:00
Review Highlights
50% incease in donkey adoption fees!

We adopted blind Teddy many years ago and after he died we adopted Zena. We did so for our... read more

Reviewed 2 days ago
Zedebee
,
Dorset, United Kingdom
Love, Love, Love the place

I often visit, even on birthdays, just love the place. Now the cafe has been replaced by a... read more

Reviewed 2 days ago
Maria N
,
Bridport, United Kingdom
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Traveller Overview
  • Excellent80%
  • Very good15%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“free entry”(184 reviews)
“gift shop”(211 reviews)
“lovely donkeys”(72 reviews)
About
Set along the historic Jurassic Coast and nestled in the tranquil East Devon countryside in an Area of Outstanding Natural Beauty, our working farm is home to donkeys, mules and hinnies - large and small. Come and say hello to some of the hundreds...more
Closed Now
Hours Today: 09:00 - 17:00
See all hours
Suggested duration: More than 3 hours
Contact
Sidmouth EX10 0NU, England
Website
+44 1395 578222
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Reviews (2 875)
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Show reviews that mention
All reviews free entry gift shop lovely donkeys building work lovely place free attraction love donkeys adopted donkey all ages hayloft restaurant poitou donkeys few hours lovely visit the barn walk around couple of hours cake
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1 - 10 of 2 857 reviews
Reviewed 2 days ago

We adopted blind Teddy many years ago and after he died we adopted Zena. We did so for our grandchildren. However we have just received notification that the annual fee is to increase from £24 to £36. I'm afraid that is just too big an...More

Thank Zedebee
The Donkey Sanc... S, Visitor Marketing Officer at The Donkey Sanctuary, responded to this reviewResponded yesterday

We are eternally grateful for your support and thank you for taking the time to provide your feedback. I am sorry to hear that you are no longer able to continue with your adoption but as our communication with you explains, this increase in price,...More

Reviewed 2 days ago

I often visit, even on birthdays, just love the place. Now the cafe has been replaced by a beautiful building to house the restaurant, shop and toilets. Lovely flat white coffee while enjoying the panoramic view over the fields of donkeys. You can spend the...More

Thank Maria N
The Donkey Sanc... S, Visitor Marketing Officer at The Donkey Sanctuary, responded to this reviewResponded yesterday

Thank you for visiting the sanctuary and your continued support. It is lovely to hear you enjoy regular visits to see the donkeys and are making the most of our fantastic new facilities. We look forward to seeing you again soon.

Reviewed 2 days ago via mobile

The surroubding area is astonishing. The sanctuary is an amazing project and they certainly have an impressive building. I fear they may have hurried into food service top early. Being offered Oak milk as a replacement to soya. I didn't know there was such a...More

Thank Xavier d
The Donkey Sanc... S, Visitor Marketing Officer at The Donkey Sanctuary, responded to this reviewResponded yesterday

Thank you for visiting the sanctuary and taking the time to give your feedback. I am sorry to hear that our restaurant did not meet your expectations on this occasion. During the autumn and winter months we do run a different menu on Sunday's but...More

Reviewed 2 days ago

We visited the Donkey Sanctuary on our recent trip to Sidmouth. Excellent facilities, especially the restaurant. The donkeys are well cared for and the area is clean and well ordered, also it was nice to visit somewhere where the staff really seemed to enjoy their...More

Thank Robert D
The Donkey Sanc... S, Visitor Marketing Officer at The Donkey Sanctuary, responded to this reviewResponded yesterday

Thank you for visiting the sanctuary and taking the time to provide feedback. We are pleased that you enjoyed your visit and were impressed by our new facilities, which have been developed to further support donkeys in need while improving the visitor experience. It is...More

Reviewed 5 days ago

Visited with local friends on a drizzly day. We admittedly had low expectations for the Donkey Sanctuary, but it ended up being the UK highlight of my children, and my husband and I were also surprised and delighted by the experience. The restaurant food was...More

Thank Lindsay W
The Donkey Sanc... S, Visitor Marketing Officer at The Donkey Sanctuary, responded to this reviewResponded 4 days ago

Thank you for visiting the sanctuary and for your lovely comments. It is pleasing to hear that we exceeded your expectations and had an enjoyable experience, and we look forward to seeing you again in the future.

Reviewed 5 days ago

Good opportunity to see first hand care given to the donkeys and to find out how help is given around the world.More

Thank Annie A
The Donkey Sanc... S, Visitor Marketing Officer at The Donkey Sanctuary, responded to this reviewResponded 4 days ago

Thank you for visiting the sanctuary and taking the time to write this review. We are pleased to hear that you enjoyed your brief visit, meeting our friendly donkeys and learning more about the charity's worldwide work through fun, interactive displays in our new indoor...More

Reviewed 1 week ago

Took the grandchildren out for the day at the donkey sanctuary enjoyable day grandchildren enjoyed running around finding the various Halloween pictures The only disappointment was the prize at the end which was a bag of sweets would have been better to receive a small...More

Thank susanlP3764JU
The Donkey Sanc... S, Visitor Marketing Officer at The Donkey Sanctuary, responded to this reviewResponded 4 days ago

Thank you for visiting the sanctuary and for taking the time to provide feedback. We are pleased to hear that you enjoyed your visit and your grandchildren particularly enjoyed the Halloween trick or treat trail. We appreciate that sweets aren't suitable for everyone and that...More

Reviewed 1 week ago

Amazing! No poo. Lovely for the donkeys but what about the homeless who live in worse conditions! Acres of land for about sweet 150 donkeys, all with names. A rich Charity. As all Charities are funded one way or the other by tax payers, then...More

Thank GourmetThurlestone
Reviewed 1 week ago via mobile

I think this is one of those can’t please everybody type of things. In order to allow the donkeys the freedom to choose whether to interact with the public, they now don’t have donkeys in the main yard areas. So in our walk around the...More

Thank colinhelen
The Donkey Sanc... S, Visitor Marketing Officer at The Donkey Sanctuary, responded to this reviewResponded 6 days ago

Thank you for visiting the sanctuary and taking the time to leave this review. It is pleasing to hear that you understand our decision to remove donkeys from Main Yard; the welfare of our donkeys will always come first, and whilst we know that many...More

Reviewed 1 week ago

Free to get in, lovely walks around the area of the Sanctuary. Great Cafe serving reasonably priced food. It's find a table first then order at the counter. Nice little gift shop too. Donkeys are so well cared for, a great place to visit and...More

Thank Kim O
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Questions & Answers
Ask a question
bearone235
6 October 2018|
AnswerShow all 5 answers
Response from 94kathj | Reviewed this property |
Some parts are easily accessible but parts are not as it is rough grass
1
Vote
pbatstone
22 July 2018|
Answer
Response from Clo W | Reviewed this property |
There is a train from from Taunton to Digby then from Digby to Sidmouth. There is a bus called the Sidmouth Hopper that stops in the Donkey Sanctuary car park. It might be a bit of a travel but its doable. There is a bus... More
0
Votes
pbatstone
22 July 2018|
AnswerShow all 4 answers
Response from helenisfunky | Reviewed this property |
Buses do go past there as we’ve been behind them just not sure which one, possible the one that goes from sidmouth to Exeter
0
Votes