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Imagine Spa

Poyle Road | Hilton London Heathrow Airport Terminal 5, Slough SL3 0FF, England
+44 1753 766476
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Review Highlights
Plunge pool chlorine

Wasn’t impressed with level of chlorine in pool, took colour out swimsuits and made skin itch... read more

Reviewed 2 weeks ago
shellyboo2
via mobile
Spa visit

Very disappointed on this visit. Pool was not available but we were lead to believe it would be... read more

Reviewed 3 weeks ago
Jacqui T
via mobile
Read all 197 reviews
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Overview
  • Excellent42%
  • Very good27%
  • Average12%
  • Poor6%
  • Terrible13%
Travellers talk about
LOCATION
Poyle Road | Hilton London Heathrow Airport Terminal 5, Slough SL3 0FF, England
CONTACT
Website
+44 1753 766476
Write a ReviewReviews (197)
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All reviews
"sauna and steam room"
in 16 reviews
"hot stone massage"
in 16 reviews
"relaxation room"
in 15 reviews
"mud treatment"
in 10 reviews
"mineral grotto"
in 8 reviews
"pool area"
in 8 reviews
"herbal tea"
in 8 reviews
"treatment rooms"
in 7 reviews
"salt room"
in 4 reviews
"water jets"
in 4 reviews
"relaxing afternoon"
in 4 reviews
"min treatment"
in 4 reviews
"deep tissue"
in 4 reviews
"massage treatments"
in 3 reviews
"big jacuzzi"
in 3 reviews
"hen do"
in 3 reviews
"staff were lovely and helpful"
in 2 reviews
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1 - 10 of 197 reviews

Reviewed 2 weeks ago via mobile

Wasn’t impressed with level of chlorine in pool, took colour out swimsuits and made skin itch. Smell of chlorine was terrible never experienced any other pool smell like it. No response from them when I emailed. The facilities are basic and disappointed as it was...More

Thank shellyboo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Very disappointed on this visit. Pool was not available but we were lead to believe it would be fixed. Steam room had tiles missing and sauna in need of repair. Most of sunloungers broken. Music in both pool area and chill out area loud and...More

Thank Jacqui T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2018 via mobile

We had a nice visit as staff were friendly and surroundings were immaculate. However the plunge pool area gets very very busy and there are not enough beds. We had to share one between us. Also a shame that there is no actual swimming pool....More

Thank Imran K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 14 April 2018 via mobile

I booked a spa day for to treat my best friend on her Birthday. Having previously used the facilities I must say they are in much need of TLC. Most of the lockers weren’t working as the keys were missing or using a safety pin....More

Thank abpd79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2018

Great local spa offering a full range of lovely treatments. We have been visited here lots of times and always been pleased with the service and facilities. Without doubt the Lava Shell Massage is an absolute must for any spa lover! This is not your...More

1  Thank CharNic2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2017

there is a nice infinity pool and a sauna and steam room to relax also there are massage loungers around the pool and is included in your package

1  Thank johnpg2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2017 via mobile

This was booked through Groupon and was an average spa experience. Locker keys didn’t have a safety pin on them so you couldn’t clip them to your costume, the changing rooms were small but had all that you need. Only one of the jets was...More

3  Thank Nikki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2017

Imagine Spa used to be a lovely place but the employee Amy ruined everything!!! Avoid Amy at all cost!!! I asked for a deep tissue massage and she only used her elbows which can become rather painful. I understand a deep tissue massage leaves some...More

4  Thank ssid1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2017 via mobile

Lovely spa evening. Myself and a group of friends visited here after getting a deal on Groupon for £13 with a glass of bubbly to use the swimming pool, sauna, steam room etc. The pool was lovely and quiet the pressure points were amazing. Unfortunately...More

Thank misslovesfood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017

Having experienced the 'spa access and treatment for two' a number of times and thoroughly enjoying it to the point of always returning, I was extremely disappointed this time - the sauna was not functional, and we were only informed of this the evening before...More

1  Thank Mk5891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Sukhi J
2 November 2016|
AnswerShow all 2 answers
Response from charliey44 | Reviewed this property |
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