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Review Highlights
The Place for Lava Shell Massage!

Great local spa offering a full range of lovely treatments. We have been visited here lots of... read more

Reviewed 19 January 2018
CharNic2014
,
Greater London, United Kingdom
nice place to relax

there is a nice infinity pool and a sauna and steam room to relax also there are massage loungers... read more

Reviewed 5 December 2017
johnpg2
,
poole U.K.
Read all 201 reviews
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Traveller Overview
  • Excellent44%
  • Very good26%
  • Average12%
  • Poor6%
  • Terrible12%
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Contact
Poyle Road | Hilton London Heathrow Airport Terminal 5, Slough SL3 0FF, England
Website
+44 1753 766476
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Reviews (201)
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All reviews sauna and steam room hot stone massage relaxation room mineral grotto pool area herbal tea relaxing afternoon mud chamber treatment rooms my mum salt room water jets min treatment massage treatments body scrub big jacuzzi hen do
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1 - 10 of 201 reviews
Reviewed 6 days ago via mobile

I am a regular here and love it... Great facilities, good food options and always have amazing offers for massages and other treatments. Just a minor recommendations - if they could also stock coffee sachets and milk in the relaxation area too that would be...More

Thank Shazia B
Reviewed 2 weeks ago via mobile

Went for a spa trip, was clean, staff were friendly and helpful, raindrop massage was nice. We had a deal a treatment and spar for £30 wouldn’t pay more than this for the facilities. The drinks kettle spat water out, the showers did not turn...More

Thank traveling43568
Reviewed 4 weeks ago via mobile

Birthday treat at imagine spa. My daughter booked this via a wowcher deal. We arrived just before 10.30 both of us had previously visited Imagine Spa either together or with others. We were greeted by a welcoming young lady who booked us in & gave...More

Thank Karen B
Reviewed 25 June 2018 via mobile

Had a lovely afternoon with my daughter. The spa was a magical experience with the lovely spa pool and steam and sauna rooms. The electric heat chairs were not working but it was just nice to have a girlie relaxing afternoon. Had a light meal...More

Thank Shindi G
Reviewed 1 June 2018 via mobile

Wasn’t impressed with level of chlorine in pool, took colour out swimsuits and made skin itch. Smell of chlorine was terrible never experienced any other pool smell like it. No response from them when I emailed. The facilities are basic and disappointed as it was...More

Thank shellyboo2
Reviewed 27 May 2018 via mobile

Very disappointed on this visit. Pool was not available but we were lead to believe it would be fixed. Steam room had tiles missing and sauna in need of repair. Most of sunloungers broken. Music in both pool area and chill out area loud and...More

Thank Jacqui T
Reviewed 29 April 2018 via mobile

We had a nice visit as staff were friendly and surroundings were immaculate. However the plunge pool area gets very very busy and there are not enough beds. We had to share one between us. Also a shame that there is no actual swimming pool....More

Thank mehmetkhan
Reviewed 14 April 2018 via mobile

I booked a spa day for to treat my best friend on her Birthday. Having previously used the facilities I must say they are in much need of TLC. Most of the lockers weren’t working as the keys were missing or using a safety pin....More

Thank abpd79
Reviewed 19 January 2018

Great local spa offering a full range of lovely treatments. We have been visited here lots of times and always been pleased with the service and facilities. Without doubt the Lava Shell Massage is an absolute must for any spa lover! This is not your...More

1  Thank CharNic2014
Reviewed 5 December 2017

there is a nice infinity pool and a sauna and steam room to relax also there are massage loungers around the pool and is included in your package

1  Thank johnpg2
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Questions & Answers
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Sukhi J
2 November 2016|
AnswerShow all 2 answers
Response from charliey44 | Reviewed this property |
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