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Superb deep tissue massage!
Lynne the spa manager was incredibly helpful and responsive to emails. I was very grateful for her help with booking and she was very welcoming once we arrived at reception.
My husband very much enjoyed his massage from phoebe and mine...More
Pregnancy means your back is hurting, you have heavy legs and you need a luxurious treatment. Very sadly my back hurt more when I left than when I arrived. The bed was very uncomfortable and their were no additional maternity pillows or any pillows for...More
Visited for a midweek night away for my other halves birthday.
We always book a hotel with a spa.
However we were very dissapointed with the Lotus spa pool and Jacuzzi area!
The Jacuzzi was freezing cold as was the pool! The changing room doors...More
Sun 7th Jan for a 10am Reflexology appointment. The only downside was i did not catch the ladies name to thank her on here.
But the place was quiet, calming, gentle, clean and professional. The service was well directed and i was at ease from...More
I booked the Lotus spa for a deluxe pedicure on the basis of a recommendation from a friend. I wondered if my bad experience was just a one off as she had a great time but looking at these other reviews I think not.
Worst facial I've ever experienced, basically just rubbed my face. Rushed out the door. Facilities if you can call them that are dirty and just straight nasty. Just left didn't even bother staying, biggest waste of money!
DO NOT GO. I REPEAT. DO NOT GO.
I booked a deluxe manicure and got a highly amateur and VERY slow shape & paint (it took 80 minutes for one hand!). Then told no time to complete full deluxe treatment: they thought this was fine & couldn't understand why I complained. Technically very...More
Went to the Swan Lotus spa for a lip wax, I assumed it being a 4 star hotel the spa services would be of high quality. However they were not! The room had no good lighting for the wax, she used hot wax strips on...More