We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lotus Spa

Open Now: 09:30 - 17:00
Open today: 09:30 - 17:00
Review Highlights
Fantastic treatments but dreadful spa and pool!

Visited for a midweek night away for my other halves birthday. We always book a hotel with a... read more

Reviewed 19 January 2018
Shefford, United Kingdom
via mobile
Left more stressed than when I arrived

I booked the Lotus spa for a deluxe pedicure on the basis of a recommendation from a friend. I... read more

Reviewed 22 December 2017
Sarah T
Sheffield, United Kingdom
via mobile
Read all 37 reviews
All photos (9)
Full view
Traveller Overview
  • Excellent31%
  • Very good13%
  • Average16%
  • Poor13%
  • Terrible27%
Travellers talk about
Open Now
Hours Today: 09:30 - 17:00
See all hours
Local Weather
Powered by Weather Underground
The Embankment | Bedford Swan Hotel, Bedford MK40 1RW, England
+44 1234 346565
Improve This Listing
Reviews (37)
Filter reviews
37 results
Traveller rating
Traveller type
Time of year
Show reviews that mention
All reviews deep tissue massage pool and jacuzzi area treatment rooms reflexology phoebe
Updating list...
1 - 10 of 37 reviews
Reviewed 30 September 2018 via mobile

Superb deep tissue massage! Lynne the spa manager was incredibly helpful and responsive to emails. I was very grateful for her help with booking and she was very welcoming once we arrived at reception. My husband very much enjoyed his massage from phoebe and mine...More

Date of experience: September 2018
3  Thank susie5
Reviewed 8 February 2018 via mobile

Just came out of a 55min Swedish Full Body Massage with Aneta. It was fabulous. She was friendly and the pressure applied was perfect! Felt brand new afterwards. Thank you!

Date of experience: February 2018
Thank Elisa J
Reviewed 20 January 2018 via mobile

Pregnancy means your back is hurting, you have heavy legs and you need a luxurious treatment. Very sadly my back hurt more when I left than when I arrived. The bed was very uncomfortable and their were no additional maternity pillows or any pillows for...More

Date of experience: January 2018
7  Thank sophia h
Reviewed 19 January 2018 via mobile

Visited for a midweek night away for my other halves birthday. We always book a hotel with a spa. However we were very dissapointed with the Lotus spa pool and Jacuzzi area! The Jacuzzi was freezing cold as was the pool! The changing room doors...More

Date of experience: January 2018
2  Thank emmas2013
Reviewed 7 January 2018 via mobile

Sun 7th Jan for a 10am Reflexology appointment. The only downside was i did not catch the ladies name to thank her on here. But the place was quiet, calming, gentle, clean and professional. The service was well directed and i was at ease from...More

Date of experience: January 2018
Thank Mathew B
Reviewed 22 December 2017 via mobile

I booked the Lotus spa for a deluxe pedicure on the basis of a recommendation from a friend. I wondered if my bad experience was just a one off as she had a great time but looking at these other reviews I think not. Firstly,...More

Date of experience: December 2017
Thank Sarah T
Reviewed 2 October 2017 via mobile

I was very nervous about a first time wax, but Charlie was friendly and professional and I would definitely recommend!

Date of experience: October 2017
Thank Alice W
Reviewed 3 September 2017 via mobile

Worst facial I've ever experienced, basically just rubbed my face. Rushed out the door. Facilities if you can call them that are dirty and just straight nasty. Just left didn't even bother staying, biggest waste of money! DO NOT GO. I REPEAT. DO NOT GO.

Date of experience: September 2017
1  Thank N_jasmine
Reviewed 26 July 2017

I booked a deluxe manicure and got a highly amateur and VERY slow shape & paint (it took 80 minutes for one hand!). Then told no time to complete full deluxe treatment: they thought this was fine & couldn't understand why I complained. Technically very...More

Date of experience: July 2017
Thank Katrina P
Reviewed 11 June 2017 via mobile

Went to the Swan Lotus spa for a lip wax, I assumed it being a 4 star hotel the spa services would be of high quality. However they were not! The room had no good lighting for the wax, she used hot wax strips on...More

Date of experience: June 2017
Thank helenmce
View more reviews
Nearby HotelsSee all 19 nearby hotels
Bedford Swan Hotel
1 843 reviews
.07 km away
Park Inn by Radisson Bedford
566 reviews
.13 km away
Embankment Hotel
367 reviews
.29 km away
Premier Inn Bedford Town Centre Riverside Hotel
184 reviews
.34 km away
Nearby RestaurantsSee all 470 nearby restaurants
Riobello Italian restaurant
412 reviews
.18 km away
The Higgins Pantry
774 reviews
.13 km away
Nazar Turkish Restaurant
583 reviews
.16 km away
Thali & Tandoor
334 reviews
.10 km away
Nearby AttractionsSee all 132 nearby attractions
The Higgins Bedford
159 reviews
.13 km away
Panacea Museum
110 reviews
.18 km away
Saint Paul's Church
40 reviews
.23 km away
John Bunyan Meeting House and Museum
46 reviews
.21 km away
Questions & Answers
Ask a question
Emma L
22 February 2018|
Response from Mathew B | Reviewed this property |
No idea