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Bannatyne Health Club & Spa - Darlington

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Review Highlights
A lovely spa day.

I received a spa voucher for my birthday and what a lovely treat it was. I took a friend and we... read more

Reviewed 2 weeks ago
Elaine B
,
Middlesbrough, England, United Kingdom
full body massage

Well what can i say just back from a full body massage with Heather who is such a lovely lady thank... read more

Reviewed 2 weeks ago
Janet W
,
Darlington, United Kingdom
Read all 221 reviews
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Traveller Overview
  • Excellent49%
  • Very good25%
  • Average10%
  • Poor8%
  • Terrible8%
Travellers talk about
“water beds”(17 reviews)
“relaxation room”(46 reviews)
“scalp massage”(11 reviews)
About
In a world increasingly cluttered with noise and stress, stepping into one of our spas where men and women can completely relax and unwind provides the perfect antidote to modern day life. There is no simpler way to treat yourself than at The...more
Contact
18 Haughton Road | Bannatyne Hotel, Darlington DL1 1SS, England
Website
+44 844 248 3739
Call
Reviews (221)
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Traveller rating
102
57
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LanguageEnglish
102
57
24
19
19
Show reviews that mention
All reviewswater bedsrelaxation roomscalp massagesteam roomflip flopsswedish massagelovely treatmini treatmentshot stone bedsbefore heading homerobes slippersneck shouldervirgin experiencefree giftlovely massageelemis productsdouble room
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1 - 10 of 221 reviews
Reviewed yesterday

Cannot believe people have rated this 4 out of 5!! First of all, the reception staff...3 people on reception and we had to clean our own table in the cafe whilst they chatted amongst themselves and actually watched us? Secondly, in what other spa do...More

Thank Caroline W
Reviewed 1 week ago via mobile

Love this gum, excellent training area great classes and the pool is spot on. Well worth my 40 a month..

Thank brent d
Reviewed 1 week ago via mobile

Me and my partner were in need of a relaxing day off but we’re on a budget. We came across the deluxe spa deal for 2 at Bannatyne’s darlington. For £54.50 each for 2 treatments we weren’t sure what to expect for such an affordable...More

Thank Ashleigh H
Reviewed 2 weeks ago

I received a spa voucher for my birthday and what a lovely treat it was. I took a friend and we had a massage each with a scalp massage. Relaxing therapy room and I had an excellent back, neck and shoulder massage and my friend...More

Thank Elaine B
Lucy R, General Manager at Bannatyne Health Club & Spa - Darlington, responded to this reviewResponded 1 week ago

Dear Elaine B Thank you so much for choosing Bannatyne Hotel, Darlington for your recent Spa Break and I am so pleased that you had such an enjoyable experience and I look forward to sharing your review with the team. We do hope to see...More

Reviewed 2 weeks ago

Well what can i say just back from a full body massage with Heather who is such a lovely lady thank you, came out feeling so relaxed, would certainly recommend if wanting a treat or feeling stressed.

Thank Janet W
Lucy R, General Manager at Bannatyne Health Club & Spa - Darlington, responded to this reviewResponded 1 week ago

Dear Janet W Thank you for sharing your feedback regarding your spa treatment with Heather, I look forward to sharing your review with her and we do hope to see you again soon. Kind regards Lucy Readshaw General Manager

Reviewed 3 weeks ago via mobile

3rd visit. Overall pleasant experience. However, I was booked in for 4 mini treatments of 15 minutes each, although the therapist (Samantha T) did an excellent back neck and shoulder massage I was disappointed when I realised I had been in the treatment room for...More

Thank Sk8684
Reviewed 3 weeks ago via mobile

I bought the Groupon as a birthday present for my mam and I. We had extenuating circumstances on the day we had actually planned to go so had to rearrange. The spa were very understanding and accommodated a day change without charge or insisting we...More

Thank DeeV91
Reviewed 3 weeks ago via mobile

First time visitor to a spa break. The Staff very helpful and friendly made to feel welcome. We’re shown around and how to use machinery. Had facial highly recommend Becky. Sadly we’re running late so had to wait half hour but worth the wait.

Thank Caroline S
Reviewed 5 weeks ago via mobile

We visited the spa as part of a midweek spa break. The salon area was great, and our massages in the dual room was one of the best I’ve had but the rest of the facilities let it down. The pool was freezing and we...More

Thank Michelle T
Reviewed 19 August 2018

My husband and I were given a spa and stay voucher for his 60th birthday ,which we were delighted to receive ,but when I contacted the customer service number which I had been instructed to do so i found on my mobile phone bill I...More

Thank mcj59
View more reviews
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Questions & Answers
Ask a question
Mandy D
15 June 2017|
Answer
Response from Jaccord | Reviewed this property |
Sorry we didn't stay in the hotel!
0
Votes
christine d
12 January 2017|
Answer
Response from BannatyneSupport | Property representative |
Good morning, yes we offer disabled access to the hotel and we have a number of rooms on the ground floor including our accessible room. When making your reservation please request the accessible room and ask for us to... More
0
Votes
rachel w
18 October 2016|
Answer
Response from BannatyneSupport | Property representative |
Dear rachel w Thank you for your message. You can use the health club facilities on the day of your arrival and departure, anytime. On the day of your treatments you will not need a pass from the hotel as the Spa will have... More
0
Votes