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Orwell River Cruises
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Traveller Overview
  • Excellent62%
  • Very good30%
  • Average2%
  • Poor1%
  • Terrible5%
Travellers talk about
“container ships”(10 reviews)
“top deck”(10 reviews)
“afternoon tea”(14 reviews)
About
Sail the River Orwell in Style The River Orwell is one of the most scenic and historic rivers in the country. The Orwell Lady public cruises sail from Ipswich Wet Dock (Orwell Quay) to Pin Mill or Harwich Harbour from Easter weekend through to...more
Suggested duration: More than 3 hours
Contact
| Orwell Quay, Ipswich IP3 0BQ, England
Website
+44 7773 369970
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Reviews (118)
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LanguageEnglish
71
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Show reviews that mention
All reviews container ships top deck afternoon tea lock gates cakes informative narrative afternoon buffet lots of interesting facts lovely cruise interesting trip spend an afternoon pleasant trip meringue enjoyable afternoon evening cruise sunny day sunday lunch
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1 - 10 of 117 reviews
Reviewed 11 September 2018

The sun is shining, hardly a breeze what better way to spend an afternoon than a short river cruise on the Orwell Lady.Just sit on the top deck and watch the world go by as you cruise effortlessly down the River Orwell. The captain was...More

Thank Ray B
Emma L, Owner at Orwell River Cruises, responded to this reviewResponded 2 weeks ago

A lovely review! And just how I feel about trips on the boat. Thank you.

Reviewed 22 August 2018

Booked onto an afternoon sailing from Ipswich to Harwich, taking in the Port of Felixstowe and the Shotley Peninsula. With an informative guide in the form of the skipper, this is an excellent way to learn about the history of the River Orwell, and to...More

Thank Sam H
Emma L, Owner at Orwell River Cruises, responded to this reviewResponded 24 August 2018

Thank you for this lovely review!

Reviewed 17 August 2018 via mobile

Excellent evening cruising on the Orwell with Beer & Co and Heart of Suffolk Gin from Bacton Suffolk. 5 superb Gin combinations to try with an informative host, Luke. Well organised by Gregory from Beer & Co supported by the Skipper and crew of the...More

Thank Graham L
Emma L, Owner at Orwell River Cruises, responded to this reviewResponded 24 August 2018

Glad you enjoyed it, I was on board too and thought it was really well-organised and we were so lucky with the sunset and seeing the seal!

Reviewed 6 August 2018 via mobile

From J Boy of Derby Went on the Sunday lunch 3.5 hr trip and it was fantastic in every way. Plenty of room to move about on the boat, shade downstairs and a sun deck upstairs on what was a very hot day. Excellent commentary...More

Thank John B
Emma L, Owner at Orwell River Cruises, responded to this reviewResponded 8 August 2018

Thank you for this lovely review. Hope to see you on board again soon :)

Reviewed 4 August 2018 via mobile

Comfortable boat, with licensed bar, but the captain's commentary was full of inaccuracies. Pity as it rather marred the overall experience

Thank keithips
Reviewed 13 July 2018 via mobile

An absolute delight. Good 'Sea air' wonderful views plus good commentary ..delightful relaxing 2.5 hrs trip. Wonderful tea 6 different types of sandwich more homemade cakes and scones with jam and clotted cream Wonderful help yourself tea homemade ..highly recommended price was £68 first 2.

2  Thank Normanjordy
Emma L, Owner at Orwell River Cruises, responded to this reviewResponded 14 July 2018

Thank you so much for this lovely review. Best wishes Emma

Reviewed 10 July 2018 via mobile

Just need to say that Emma response to our complaint about our experiences during the jazz evening was super. I am sure Emma will taking on board our concerns to ensure that it does not happened again. I will support her in the future because...More

2  Thank SandiDotchin
Emma L, Owner at Orwell River Cruises, responded to this reviewResponded 11 July 2018

Thank you for taking the time to write Sandi. It is much appreciated. We hope to see you and Ken on board again soon. Best wishes Emma

Reviewed 10 July 2018 via mobile

I’ve lived in Ipswich most of my life and always been curious about river cruises on the Orwell. Finally booked tickets for a Saturday cruise to the Port of Felixstowe and Harwich and it didn’t disappoint. The staff were really friendly with lots of interesting...More

Thank JackCripps
Emma L, Owner at Orwell River Cruises, responded to this reviewResponded 11 July 2018

Thank you!

Reviewed 9 July 2018

A small group of us went for the three and a half hour trip on Saturday the 7th July, the afternoon of the now seemingly infamous evening jazz trip. We had to wait 15 minutes for late arrivals with little explanation so it was 40...More

Thank doversole
Emma L, Owner at Orwell River Cruises, responded to this reviewResponded 10 July 2018

Hello Thank you for your review. I have chatted to the staff and looked at the ship's log for that day. I also had friends on board so I was able to ask them for their recollections. We left at 2:08, as we had a...More

Reviewed 9 July 2018

As HR and Event Manager for my employer, having heard the bad feedback from staff I emaled Orwell Cruises. Without question they refunded all of our 14 tickets and were extremely polite and professional throughout the whole discussion. It is clear to me that this...More

3  Thank happy19731
Emma L, Owner at Orwell River Cruises, responded to this reviewResponded 9 July 2018

Thank you so much for this review. It means a lot :)

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Questions & Answers
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Rindy C
10 June 2017|
Answer
Response from Emma L | Property representative |
Hello Yes, you can visit our website and click on Gift Vouchers or call Ipswich Tourist Information Centre on 01473 258070. Thanks Emma
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