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  • Excellent50%
  • Very good30%
  • Average14%
  • Poor4%
  • Terrible2%
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About
For more than 40 years, the Hard Rock Cafe has embodied the spirits of music and high-quality American cuisine. Combining elements of both the classical and the modern, the Hard Rock Café in Vienna features indoor seating for 142 guests, two upscale...more
Contact
Rotenturmstrasse 25, Vienna 1010, Austria
Inner City
Website
+43 1 5350403
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Reviews (389)
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All reviews typical hard rock legendary burger hard rock experience fantastic food and service craving american food city centre hrc rocks memorabilia caffe merchandise europe
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1 - 10 of 153 reviews
Reviewed 1 week ago via mobile

We went just for a few hours in Vienna and we decided to go at hard rock cafe for dinner. The food was great and the staff was the most helpful and kind persons we have ever met. We totally recommend it.

Date of experience: November 2018
Thank Journey37576178898
Joaosantosdacunha, Geschäftsführer at Hard Rock Cafe Vienna, responded to this reviewResponded 6 days ago

Dear Journey37576178898, thank you so much for this review it was a pleasure having you. Thank you also for pointing out that you enjoyed our food and staff that much. We hope to welcome you soon back again.

Reviewed 1 week ago

Stopped at this Hard Rock Cafe for an early dinner and left somewhat disappointed with the worst to follow later! Despite the festive period, it wasn't outrageously busy (some empty tables upstairs and not a long wait), however the service was poor. Firstly our table...More

Date of experience: December 2018
Thank TheSuffolkian
Joaosantosdacunha, Geschäftsführer at Hard Rock Cafe Vienna, responded to this reviewResponded 6 days ago

Dear TheSuffolkian, Thank you for your recent feedback regarding your visit to the Hard Rock Cafe Vienna. Hard Rock strives to combine a casual dining environment and outstanding service. I apologize your particular experience fell short of our usual high standards and failed to meet...More

Reviewed 1 week ago via mobile

Just the usual hard rock experience. Nothing exceptional positively or negatively. Food what you would expect and good if you want an American safe meal while in Vienna.More

Date of experience: December 2018
Thank RupalK
Joaosantosdacunha, Geschäftsführer at Hard Rock Cafe Vienna, responded to this reviewResponded 1 week ago

Dear RupalK, Thank you very much for taking the time to write your review. It was a great pleasure to have you as a guest with us. It is very important to us that our guests feel well looked after and can enjoy their stay.Nevertheless,...More

Reviewed 1 week ago via mobile

Excellent food and service to match. Staff were attentive and very helpful. Easy to recommend this restaurant for a good hearty meal.

Date of experience: December 2018
Thank Chris E
Joaosantosdacunha, Geschäftsführer at Hard Rock Cafe Vienna, responded to this reviewResponded 1 week ago

Thank you so much Chris E hope to welcome you soon again!

Reviewed 1 week ago via mobile

It is nice place as each and every hard rock it is decent place with good service for American food lover

Date of experience: November 2018
Thank 844samerj
Joaosantosdacunha, Geschäftsführer at Hard Rock Cafe Vienna, responded to this reviewResponded 1 week ago

Dear 844samerj thank you so much for this lovely review!

Reviewed 2 weeks ago via mobile

I love every hard Rock Cafe.. Because I am a collector and I love the style and the good music!! This Cafe.. Vienna Cafe is one of the best!!

Date of experience: November 2018
Thank posto76
Joaosantosdacunha, Geschäftsführer at Hard Rock Cafe Vienna, responded to this reviewResponded 1 week ago

Thank you so much posto76 hope to welcoem you soon again!

Reviewed 2 weeks ago via mobile

We have found HRC without looking for it. Actually, while waiting for a table and wondering around the shop I proposed my wife to leave for a different place instead of waiting for ages, perhaps for a mediocre dinner. In fact my expectations were low...More

Date of experience: November 2018
Thank Gio-MaraUK
Joaosantosdacunha, Geschäftsführer at Hard Rock Cafe Vienna, responded to this reviewResponded 2 weeks ago

Dear Gio-MaraUK , we want to thank you for your visit during your recent stay at Vienna as well as for taking the time to sharing this amazing feedback with all the TripAdvisor.com users. It is wonderful to know that you felt so comfortable during...More

Reviewed 2 weeks ago via mobile

My mum and I wanted to grab a quick meal near our hotel as we had had a long day of travelling and wandering around. Our waiter was extremely polite and service was extremely quick. Great wine too! Typical hard rock food in huge portions....More

Date of experience: November 2018
Thank Jo C
Joaosantosdacunha, Geschäftsführer at Hard Rock Cafe Vienna, responded to this reviewResponded 2 weeks ago

Dear Jo C thank you for the great review. We are very glad that you and your mum enjoyed your visit!

Reviewed 3 weeks ago via mobile

We visited for drinks and a brownie on Saturday night and our waiter was so friendly. He was by far the best service we had during our time in Vienna. The drinks were lovely and the brownie is so nice to share. Everything was so...More

Date of experience: November 2018
Thank JulietOlivia
Joaosantosdacunha, Geschäftsführer at Hard Rock Cafe Vienna, responded to this reviewResponded 2 weeks ago

Dear JulietOlivia, thank you so much for this review it was a pleasure having you. Thank you also for pointing out that you liked our service and you visited again on Monday. We hope to welcome you soon back again.

Reviewed 30 September 2018

Yes, the Hard Rock is a chain and some travelers frown on eating at chain restaurants while traveling. Others see the Hard Rock as a must-stop to collect souvenirs officially showing their visit to a city. The menu in Vienna is similar to other Hard...More

Date of experience: September 2018
Thank Kyle G
Joaosantosdacunha, Geschäftsführer at Hard Rock Cafe Vienna, responded to this reviewResponded 2 October 2018

Dear Kyle G, thank you so much for this review. We are glad you were so satisfied with our staff and food. Hope to welcome you soon again. Your Hard Rock Vienna Team!

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Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
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Questions & Answers
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730mz
5 May 2018|
AnswerShow all 6 answers
Response from 72 332 | Reviewed this property |
It is a lovely walk through Vienna’s centre
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