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What's On

Closed Now: 08:30 - 22:00
Open today: 08:30 - 22:00
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Review Highlights
What’s On planned our 1 week stay in Iceland.

The agents at What’s On (thank you Bergilde) were very professional and not pushy at all. They... read more

Reviewed 2 weeks ago
goossensjacq
,
New York City, New York
World Class outfit, amazing tours - fantastic staff. Best agency in Reykjavik.

We purchased our flights to Iceland 48 hours prior to departure without a single tour or restaurant... read more

Reviewed 4 weeks ago
Chris F
,
Chicago, Illinois, United States
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Traveller Overview
  • Excellent86%
  • Very good8%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“northern lights”(15 reviews)
“useful info”(2 reviews)
About
Provision of information for Iceland and Reykjavik with a focus on the South West of Iceland. The information you gain allows you to experience Iceland whether you be an individual or a group and the tours we provide represent a cross-section of...more
Closed Now
Hours Today: 08:30 - 22:00
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Suggested duration: < 1 hour
Contact
Laugavegi 5, Reykjavik 101, Iceland
Website
+354 551 3600
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All reviews helped us plan northern lights useful info glacier trip love iceland golden circle tour operator these guys cancelled due weather conditions blue lagoon secret lagoon whale watching viktoria interests adventure route
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1 - 10 of 142 reviews
Reviewed 2 weeks ago

The agents at What’s On (thank you Bergilde) were very professional and not pushy at all. They assisted us with the planning of a great one week stay in fantastic Iceland. Highly recommended. Great for people like us who like to travel last minute and...More

Thank goossensjacq
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 2 weeks ago

Hæ, Thank you very much for your review, I shall pass on your comments to Berglind. We love people who book last minute as it works for everyone .......a clean slate to work with and also we can plan based on current weather, Northern Lights...More

Reviewed 4 weeks ago

We purchased our flights to Iceland 48 hours prior to departure without a single tour or restaurant reservation. That said, we were incredibly fortunate to immediately stumble into the Whats On shop in the center of town. Ewan and his team are amazing, the energy...More

1  Thank Chris F
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 2 weeks ago

Dear Chris, It was indeed a pleasure to meet you both and help you guys with your trip to Iceland. There are way too many options for a man, his wife and his AMEX card in Reykjavík and the Icelandic nature! :) To keep it...More

Reviewed 13 September 2018

Ewan helped us out today with recommendations for lunch. Afterwards, we came back to ask for advice on an issue we were having with our rental vehicle in hopes that someone would have some information for us. Ewan went above and beyond! He generously offered...More

Thank Dani L
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 14 September 2018

Hæ all, Very nice to meet all three of you and it was a pleasure to help you with that frustrating issue with your hire car! :) It was a beautiful sunny day yesterday so life was more than good. I hope you were looking...More

Reviewed 9 September 2018 via mobile

We used them twice and the tours were really great :) the female staff member was really friendly and helpful, customer experience was only ruined by this slightly Scottish sounding guy who twice embarrassed us in front of other people because we wanted our 20...More

1  Thank Robin H
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 10 September 2018

Dear Robin, We are very sorry if your experience was slightly negative. I see you purchased two different tours at two different times with us. I have passed on your regards Judit who is the girl you mention. Perhaps we joke sometimes too much when...More

Reviewed 7 September 2018

Not better or worse then most and there are many, many in Reykjavik. Specializes in different kind of tours then the regular one. If you want a standard Golden Circle tour stick with the big guys like Grey or Reykjavik encounters. Game of Throne or...More

Thank Chinapjs
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 14 September 2018

Hæ, We are actually one of the very few remaining Tourist Information and booking centres on the main street (Laugavegur) in downtown Reykjavik. There have been many before us and there may well be many after us but we intend to provide a friendly and...More

Reviewed 28 August 2018 via mobile

I bought the ice cave with snowmobile adventure (wich is pretty expensive). After over 1 hour waiting at the bus stop they were suppose to pick me up I got another pick up to the bus terminal just to find out they had left without...More

1  Thank PedroCarreiraB
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 28 August 2018

Dear Pedro, Yes indeed there was an unfortunate and very rare mix up with booking systems where as explained our staff correctly booked you but the suppliers booking showed you as not requiring a pick up. We tried to provide you with something interesting so...More

Reviewed 26 August 2018 via mobile

Big shout out to Antonio for telling us so many awesome things to do for our short time in Iceland. My cousin and I wandered in to What’s On hoping to find a golden circle tour for the next day. Antonio was funny and super...More

Thank Joanie S
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 27 August 2018

Antonio likes to get recognised for his fine work! :) I will be sure to pass on your kind words. We hope you had a great visit to Iceland and be sure to visit us again on your return. Regards, Ewan

Reviewed 26 August 2018

Great place for shopping The most Expensive thing in Iceland is Alcohol, Eating out. Town centre not that bad. BONUS PIG cheap as chips.More

Thank Claire C
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 14 September 2018

Hæ Claire, To keep it simple, solid advice! :) Alcohol like pretty much everything in Iceland is expensive, downtown the wine store is only open until 6pm Mon-Thurs, Fri until 7pm and Sat until 6pm then closed on Sunday. Eating out can be one of...More

Reviewed 26 August 2018

Booked the walking tour for the afternoon we landed. Good way to stay awake and get on island time. Guide was knowledgeable, providing both historic and anecdotal facts along the way. The pace was perfect.More

Thank barbarag8_11
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 14 September 2018

Hæ, Basically sounds like you had a good time. The 2pm walking tour that meets at our location is semi-private whereas most tours are "free" as in you pay tips approx. $25 for a tour with approx 20 persons. Trust the rest of your expeince...More

Reviewed 23 August 2018 via mobile

I had the pleasure of having a staff member of What’s On (Sirry) on one of the trips with us to the golden circle: platinum trip. She could have just come along for the ride as it was a guided trip, but instead she took...More

1  Thank Ryan C
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Questions & Answers
Ask a question
Linda S
24 October 2017|
AnswerShow all 3 answers
Response from AlexanderD | Reviewed this property |
Type C.
0
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gpsjulie
23 May 2017|
AnswerShow all 2 answers
Response from EwanWhatsOn | Property representative |
Hi, I am certain that it is only when flying from certain countries that there is a ban in place. US and Iceland are exempt. As you are flying from the US to Iceland and back you are fine. I recommend you take it as hand... More
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