We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Top end info

An imposing building with great people inside and interesting exhibits ! Easy to get info on all... read more

Reviewed 1 week ago
Glasgow, United Kingdom
Perfect place to begin your stay

The TI is inside the Reykjavik City Hall which is such a fascinating building on its own. The... read more

Reviewed 2 weeks ago
Palmer, Alaska
Read all 1 031 reviews
All photos (87)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent60%
  • Very good29%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“tourist office”(18 reviews)
“book tours”(17 reviews)
“ask questions”(10 reviews)
Visit us at Reykjavik Official Tourist Information Centre and our friendly multilingual staff will help you make your visit even more memorable! We gladly provide you with the latest information on cultural life and events in Reykjavik in addition...more
Tjarnargata 11, Reykjavik 101, Iceland
+354 411 6040
Top Selling Tours & Activities in and around Reykjavik
from US$69,20
More Info
from US$65,60
More Info
from US$89,91
More Info
from US$101,30
More Info
Reviews (1 031)
Filter reviews
850 results
Traveller rating
Traveller type
Time of year
More languages
Show reviews that mention
All reviewstourist officebook toursask questionscity hallfree wifiblue lagoonnorthern lightsleafletpostcardsstampmaterialsouvenirsrouteairport
Updating list...
1 - 10 of 850 reviews
Reviewed 1 week ago

An imposing building with great people inside and interesting exhibits ! Easy to get info on all that’s needed

Thank johncollins10
Reviewed 2 weeks ago

The TI is inside the Reykjavik City Hall which is such a fascinating building on its own. The sidewalk going through the building makes it an integral part of the city. The people at the information desk are very helpful.

Thank tuxedocat907
Reviewed 3 weeks ago

The Tourist Information Centre had very little to offer in terms of information about Reykjavik. Not much in terms of exhibits, etc. There is a help desk, but we were given some not so accurate information. Save time and go on-line.

Thank Fred M
Reviewed 3 weeks ago

We had a problem with a tour and asked a guy at the tourist information for help. He was not interested in helping us, very resistant in answering questions we had and made the absolute minimal effort to be friendly or helpful. I forgot his...More

Thank Indra110
Reviewed 3 weeks ago

Lovely modern building overlooking the lake, not far from the city centre. We went here primarily to buy some city passes for the museums, leaving with more leaflets of places to visit than we bargained for. very friendly & helpful staff.

Thank 42kevin
Reviewed 3 weeks ago

This place has information on trips, the city, the buses, free bathrooms, phone chargers, chairs for resting, discount cards and the friendliest customer service people in all of Reykjavik. The building is beautiful, too.

Thank Deborah P
Reviewed 14 August 2018

This is probably the biggest visitors center I've seen. They have a lot of brochures that may be helpful if you prefer to plan on your own.

Thank HM543
Reviewed 13 August 2018

Lots of up to date info and good family activities etc staff were very helpful and informative. Advised us on sporting activities

Thank alisongardiner65
Reviewed 12 August 2018 via mobile

The information center is right next to the city hall and lake/pond. The people are very nice and it is a great place to stop for a bathroom if you are walking around for the day.

Thank NewManDue
Reviewed 9 August 2018

You pretty much help yourself to all you need on the shelves. If you have a specific question, clerks are probably willing to help, but you need to do most of the search yourself. If anything, go there to check out the huge 3D map...More

Thank Pierre B
View more reviews
Nearby HotelsSee all 55 hotels in Reykjavik
Kvosin Downtown Hotel
769 reviews
.14 km away
Hotel Reykjavik Centrum
1 955 reviews
.17 km away
Hotel Borg by Keahotels
1 314 reviews
.20 km away
City Center Hotel
949 reviews
.22 km away
Nearby RestaurantsSee all 563 restaurants in Reykjavik
104 reviews
.14 km away
Fiskmarkadurinn - The Fish Market
3 245 reviews
.18 km away
156 reviews
.20 km away
Bergsson Mathus
698 reviews
.11 km away
Nearby AttractionsSee all 727 attractions in Reykjavik
The Settlement Exhibition
2 647 reviews
.16 km away
Lake Tjornin
516 reviews
.13 km away
Reykjavik City Hall
551 reviews
.18 km away
Questions & Answers
Ask a question
2 March 2018|
Response from bud93ttr4v3ll3r | Reviewed this property |
I'd advice against it if you're not used to driving on ice, better get a professional tour guide to do it for you.
30 January 2018|
AnswerShow all 3 answers
Response from dowdross | Reviewed this property |
Yes, you can go to the restaurant and shop but I wouldn't bother. I'd take the free walking tour of Reykjavik or visit Harpa.
28 January 2018|
AnswerShow all 2 answers
Response from bud93ttr4v3ll3r | Reviewed this property |
European adapters. if you can bring your own it will be great as usually hard to find an available one to borrow.