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Review Highlights
Thank goodness for metro!

The Lisbon metro system is efficient, inexpensive, intuitive to use and super easy getting around... read more

Reviewed 2 weeks ago
Fari E
Well working metro line system

Not a very extensive system but a good coverago of the city with frequent departures. Stations are... read more

Reviewed 4 weeks ago
Stellan D
Bromma, Sweden
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  • Excellent45%
  • Very good42%
  • Average8%
  • Poor3%
  • Terrible2%
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“color coded”(4 reviews)
“single ticket”(5 reviews)
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Lisbon, Portugal
Chiado & Carmo
+351 21 798 0600
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1 - 10 of 216 reviews
Reviewed today

Dead easy to get a 1/2/3 day ticket at the airport. Many stations have muralsand a rail fanatic could probably spend a day looking at!

Date of experience: October 2018
Thank Stephen Charles S
Reviewed 6 days ago

Perhaps one of the easiest metro I have used in any capital city. It is easy to buy tickets either at a kiosk (some don't instructions in English) or from a ticket office. The lines are colour coded and interchanges between lines are well signposted...More

Date of experience: December 2018
Thank Alanthebairn
Reviewed 1 week ago via mobile

Never in time, always problem! For arrive in time at work is always a lottery! For what we have to pay ticket if after the service is not good?

Date of experience: December 2018
Thank Daniele170992
Reviewed 2 weeks ago

The Lisbon metro system is efficient, inexpensive, intuitive to use and super easy getting around town. If you stay anywhere in the city center, you can easily get from the airport to your accommodation using the metro (costs a couple euros) instead of a taxi....More

Date of experience: November 2018
Thank Fari E
Reviewed 4 weeks ago

Not a very extensive system but a good coverago of the city with frequent departures. Stations are generally nicely decorated but the trains a little old by now but everything was working well during our visit. Tickets can be bought in vending machines by cash...More

Date of experience: November 2018
Thank Stellan D
Reviewed 4 weeks ago

At peak hours Lisbon Metro is terrible. The traisns are complete full and sometimes you have to let pass 2 or 3 trains to manage to enter in another one. Today one of the trains break down and everyone had to abandon the train and...More

Date of experience: November 2018
Thank frebel0
Reviewed 4 weeks ago

It can be busy at times but the Lisbon Metro is a gem in general. The negatives are that some places you need to walk up stairs and it is difficult for less able people although most stations have a lift too. The biggest plus...More

Date of experience: October 2018
1  Thank kusadasiman
Reviewed 4 November 2018

We used the underground Metro frequently. It is clean, safe, and efficient. Also great value. We were never stuck. Also the Metro goes right under Lisbon Airport, something Dublin BADLY needs.

Date of experience: November 2018
Thank ComfortablyNumb133
Reviewed 28 October 2018

We took about a dozen trips on the metro on our 4-day trip to Lisbon in October 2018. Once we'd figured out how to do it, it was incredibly easy, reliable and quick. We were two adults and two teenagers so didn't want to spend...More

Date of experience: October 2018
3  Thank P S
Reviewed 25 October 2018 via mobile

I used the Metro to travel to Lisbon Oriente station to catch a bus. Getting a ticket was easy as the machines at each station have a logical screen flow. It's also possible to travel to the airport with no more than two changes. I...More

Date of experience: October 2018
Thank jeaneme89
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Chiado & Carmo
The traditionally trendy "Chiado" (literally,
"squeak", the nickname of a 16th century poet) offers
plenty of cafes, restaurants and bars where you can
stop for a cafe or cocktail, after exploring its
streets, shops, art galleries, theaters, museums and
viewpoints. It's also the home to the statue of the
famous statue of portuguese poet Fernando Pessoa,
having is usual espresso at "A Brasileira" as he used
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Questions & Answers
Ask a question
Hi, I will be spending 6 days in Lisbon soon. I have been reading the reviews regarding the excellent Metro system; however I find the ticketing system described by many confusing. My questions are: 1) There are two types of electronic card available, the Viva Viagem and the Lisboa card..which one should I get and why? 2) I read that with the Viva Viagem card you can charge it with anything from 3 Euros to 40 Euros but it only allows you 24 hours of use...is this so or is it unlimited time usage as long as you have credit on it? 3) You can choose instead to get a 24hour multi trip option costing about 6.30 Euros and charge it by this amount every 24 hours if you intend travelling a lot..is this so? 4) Finally I am told that if you initially use your card to buy the 24hour unlimited trip 6.30Euro option you cannot then use the same card to purchase unlimited travel/unlimited days on the same card...is this so ? Please reply to each numbered question if possible. My thanks in advance.
17 October 2018|
AnswerShow all 8 answers
Response from alan H | Reviewed this property |
We have used the Viva Viagem card. We purchased it at the airport metro station. The card costs 50 cents and lasts for 1 year. Each journey is 1.45 Euro. You can use cash or card to purchase the card or tickets in the... More
21 March 2018|
AnswerShow all 4 answers
Response from Shaunsanders | Reviewed this property |
I don't know exactly, but the 4 metro lines are interlinked, and getting to the main railway stations is very easily reached by metro. Hope this helps?
23 February 2018|
AnswerShow all 9 answers
Response from DavidandPaula | Reviewed this property |
by the way, if you do not speak Portugese then station staff often are unwilling or unable to help. The ticket booth staff cope with English a lot better