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Florence and Tuscany Tours: association of licensed tour guides and travel agency whose headquarters are situated in the historical centre of Florence. We organise and offer daily guided walking tours that take place rain or shine. In addition we...more
We took a day trip to Florence and went back and forth on what (if any) tours we wanted to do while we were there. We settled on this tour and enjoyed it immensely! We had two different tour guides between the Accedemia and Uffizi...More
florenceandtuscany, Florence and Tuscany Tours Staff at Florence and Tuscany Tours by Florapromotuscany, responded to this reviewResponded 4 weeks ago
Thank you for choosing our tours and for sharing your positive experience with us.
Every day we try to share our love for art and culture and to provide unforgettable experiences and for this reason we are delighted to hear you enjoyed your...More
We were extremely pleased with the organization and vast knowledge of our tour guides. Amongst thousands of tourists our group was able to stay together and actually hear the tour guide with the use of remote ear phones. We were able to get into areas...More
Thank Lynne C
florenceandtuscany, Responsabile reception at Florence and Tuscany Tours by Florapromotuscany, responded to this reviewResponded 2 August 2018
Dear Lynne C,
Thank you for sharing your positive experience with us.
We are very glad to hear that you enjoyed your experience with our guides, in particular with Marta!
She is one of our most talented and knowledgeable guides.
We hope your future brings...More
I decided to visit uffizi gallery and because of its sheer size I decided to take a guided tour, I did not have to wait in any lines to get tickets but had a short 15 minute wait to get into the museum. I was...More
Thank Omari R
florenceandtuscany, Florence and Tuscany Tours Staff at Florence and Tuscany Tours by Florapromotuscany, responded to this reviewResponded 29 July 2018
Dear Omari R,
Thank you so much for the comprehensive review and for your compliments regarding our agency “Florence and Tuscany Tours”.
We are delighted to hear you enjoyed your experience with us and, in particular, your guide Rosa.
All our guides are highly professional,...More
Tried to contact the office 5 minutes before closing for a quick booking. Woman answered the phone speaking very fast Italian. I asked if she spoke English and she hung up the phone. No one contacted us back. Nice company.More
florenceandtuscany, Florence and Tuscany Tours Staff at Florence and Tuscany Tours by Florapromotuscany, responded to this reviewResponded 9 May 2018
We are very sorry for the inconvenience you encountered. We are also very surprised to read about this problem as it certainly does not meet our service standards and we wonder if you accidentally called a wrong number.
Unfortunately, on occasion, there may...More
When they say "Central Florence" they really mean Central, haha. At some point I lost my sense of direction in those narrow streets, but my guess would be that we were never more than 3 blocks from the Palazzo Vecchio.
Luckily there was more than...More
florenceandtuscany, Florence and Tuscany Tours Staff at Florence and Tuscany Tours by Florapromotuscany, responded to this reviewResponded 9 April 2018
Thank you for choosing our tours and for sharing your impressions with us. We are delighted to hear you enjoyed your overall experience with us and to hear that you enjoyed your experience with our most talented guides.
We hope your future brings...More
We stayed at the Mediterranean in Florence where we had bed and breakfast for 3 nights.
On the plus side the hotel was in a good location and the room we had was quiet(I had requested this).
On the minus side we have never had...More
Our guide Gabriele Scarpellini, piloted my husband and me last May around the serene Tuscan countryside to enjoy various attractions ranging from the Gregorian chants at Abbey Monte Oliveto Maggiore (with its frescoes) to Volterra of Etruscan origin, presently an enchanting Tuscan town. Given the...More
Thank Annie B
florenceandtuscany, Responsabile relazioni con la clientela at Florence and Tuscany Tours by Florapromotuscany, responded to this reviewResponded 22 July 2017
we are delighted to read that you had a good time. Gabriele is one of our trusted assets. Happy to hear he managed to give you an experience to remeber more than just a tour.
We took the 'Afternoon in Chianti' tour. Our guide Viola was great and the selection of places were good. The tour however involves a fair bit of walking which isn't clear from the description. On the downside, our buses were late, we changed more than...More
Thank Vandana P
florenceandtuscany, Responsabile relazioni con la clientela at Florence and Tuscany Tours by Florapromotuscany, responded to this reviewResponded 21 June 2017
thank you for your precious feedback. According to the bus company, the bus was in a minor accident in San Gimignano and needed a last minute replacement. Luckily this happened when you were not onboard and they tried to solve the problem in...More
My wife and I took the MONTALCINO, PIENZA, MONTEPULCIANO (Orcia Valley) tour. We visited two wineries and 3 towns. The towns each had their own character and while the guide was very good, there were way too many people for wine tasting at the second...More
florenceandtuscany, Responsabile relazioni pubbliche at Florence and Tuscany Tours by Florapromotuscany, responded to this reviewResponded 27 May 2017
Dear client, we are sorry to hear that you were displeased with this service. Unfortunately being this high season, all the join a group tours are overbooked. Maybe next time you could come in a less hectic period or ask us to privately organize it...More
Our guide was Marcello. Wow. The man is a national treasure! We felt so lucky to have him as our guide. It was our first day in Florence and all the other tours we took after his, paled in comparison since he set the bar...More
Thank Sarah F
florenceandtuscany, Responsabile relazioni pubbliche at Florence and Tuscany Tours by Florapromotuscany, responded to this reviewResponded 9 February 2017
Dear Sarah, thank you for your feedback! Marcello is one of our most talented guides. We hope to see you again real soon.
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city
as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.