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CityRoma

Via Torino 135 | Roma, 00184 Rome, Italy
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Do not take this bus

It is hard to hear the guide. The text does not follow the route and there was mostly music... read more

Reviewed 2 weeks ago
b_reykjavik
,
Reykjavik
via mobile
Do not take this bus!

This was the worst. Bus was old, headphone jacks poor quality and hard to hear and understand... read more

Reviewed 3 April 2018
kpawlik68
,
Rome, Italy
Read all 85 reviews
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  • Excellent2%
  • Very good8%
  • Average9%
  • Poor9%
  • Terrible72%
2 weeks ago
“Do not take this bus”
2 Apr 2018
“Do not take this bus!”
About
Suggested duration: 1-2 hours
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Via Torino 135 | Roma, 00184 Rome, Italy
Esquilino
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1 - 10 of 49 reviews

Reviewed 2 weeks ago via mobile

It is hard to hear the guide. The text does not follow the route and there was mostly music playing. Stops are not as indicated. The only upside is shelter from the rain.

Thank b_reykjavik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018

This was the worst. Bus was old, headphone jacks poor quality and hard to hear and understand. Did not make all the stops indicated. The main reason we took this bus was because they supposedly stopped near the Vatican. They did not. Waited about an...More

Thank kpawlik68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2017 via mobile

The absolute worst tour experience ever. The staff seems to be family run and told us one lie after the other. The told us we would stop at 10 sites, and actually only stopped at 5. The audio guide was a joke. We caught the...More

Thank HappytoBhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
A TripAdvisor Member
155
Reviewed 24 October 2017 via mobile

Very very disappointing. !!! Hardly any information given during the tour, instead music is played through the headset (if your lucky. Only one out of the two earphone plugs was working on each of the six seats we used. Vatican area was missed altogether even...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2017

Thank goodness this wasn't our first visit to Rome otherwise it would've been so disappointing! What a waste of time we spent waiting for the bus! Service was shocking and when I asked why so bad, answer I got was we're just a small company,...More

Thank AJAG90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2017

This hop on hop off service is very poor. They say they have buses every 20 to 30 minutes. 30 minutes is exceptional service for them. Stops in some pickup places are long and the narration is very poor. We watched alternative services with 4...More

1  Thank Ken G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2017 via mobile

Worst experience we had ever had with a tour. We have usually used the big bus and have enjoyed the experience very much. Our hotel recommended we switch to CityRoma. So we paid (cash only) and went on our way. It took a while to...More

Thank Doug S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

Their brochure says the service runs until 9.30pm/10.30pm and the service actually finished at 7.30pm. The tour ended with people arguing with bus driver+guide! Do not recommend this service at all (there are a few other similar services in Rome).

Thank OZ-Oscar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2017

Worst hop on hop off experience yet. Dirty buses, lousy narration tour and unresponsive office. They will just take your money and run.

1  Thank r0ad39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2017 via mobile

Rubbish rubbish rubbish! Terrible narration if you are lucky enough to find an outlet that works! Their slogan is 10 stops near the most important monument of Rome, NEAR being the most important word, as in near but nowhere close! Awful! Avoid Avoid Avoid! Writing...More

1  Thank Edward A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Esquilino
Old school vibe from the very beginning is the only
way to describe the Esquilino neighbourhood. The
Esquilino takes pride in being one of the oldest areas
in Rome for its key location on one of the city’s
famous seven hills. From an ancient neighbourhood to
its modern incarnation as a multicultural hub,
Esquilino always has something going on—polyglot
vendors debate street artists while kids play pick-up
...More
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