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Review Highlights
Expensive and customer service

Purchased two return tickets from Sorrento to Capri 19 euro each one way and 17 70 return each. A... read more

Reviewed 21 September 2017
Trevor C
via mobile
Ferry was 45 MINUTES late

I don't normally write reviews but this ferry service was just so appalling I had to. I took the... read more

Reviewed 4 weeks ago
Ryan L
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Traveller Overview
  • Excellent11%
  • Very good16%
  • Average17%
  • Poor5%
  • Terrible51%
4 weeks ago
“Ferry was 45 MINUTES late”
17 Sep 2018
“Couldn't run a school club.”
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Piazza Marinai d'Italia | Port Marina Piccola, Sorrento, Italy
Website
+39 081 807 3077
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1 - 10 of 20 reviews
Reviewed 4 weeks ago

I don't normally write reviews but this ferry service was just so appalling I had to. I took the last Caremar ferry from Capri to Naples scheduled around 8pm which turned out to be 45 minutes late and there was no announcement or update from...More

Thank Ryan L
Reviewed 17 September 2018 via mobile

Sadly this company relies on "nonspeaka englishi".... 26 june we were supposed to travel and guess what ....the weather turned and no boats sailed that day .I had insurence and I've been fobbed off ever since trying to get a refund .. 28 emails and...More

Thank bryan n
Reviewed 3 September 2018

CAREMAR FERRIES We had booked 2 return ferry tickets to Procida some months in advance from Australia, as we just wanted to experience a photogenic destination that we'd read about. Unfortunately, as it turned out, the bookings were with Caremar. We were delayed at Rome...More

Thank Jock1956
Reviewed 15 July 2018 via mobile

We were supposed to be on the night ferry to Capri. The employee working told us to wait by the wrong ferry and because of this we completely missed our boat until a different coworker told us that we were misguided and that our last...More

2  Thank NicoletD5
Reviewed 8 July 2018 via mobile

Ticket price was ok, not much difference between ferry companies!(€2-3) 4 us was better used Caremar, because they have a late return ferry for Capri to Sorrento! 18:30! Have a bar on the “boat”!If u buy tickets others companies the latest ferry is about 5pm...More

Thank Frank G
Reviewed 16 June 2018

I arrived few minutes late so I've missed my boat (not their mistake of course)... no chance to change my tickets, had to buy new ones and had to wait more then 1 hour for the next ferry They could have told me that the...More

1  Thank Marco S
Reviewed 20 January 2018

The service was excellent, and I also had a problem with my credit card and they took care of it even before I did the complain. Very nice and honest people, definitely recomended!!!

Thank maruargentina424
Reviewed 21 September 2017 via mobile

Purchased two return tickets from Sorrento to Capri 19 euro each one way and 17 70 return each. A little expensive when compared with other UK ferries . Its only a 20 minute trip. Staff at sales kiosk at Sorrento not at all helpful in...More

Thank Trevor C
Reviewed 10 September 2017 via mobile

Very polite and friendly staff, the ships were confortable and very well equipped. It was a relaxing roundtrip Sorrento- Capri.

Thank Leto30grados
Reviewed 24 August 2017

We had booked for a bit more than 100 € of tickets on Carremar internet site a few months in advance to go to Capri by boat. When we arrived at the port, an unpleasant man told us that he was able to see our...More

2  Thank grandcruPommard
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Questions & Answers
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sonjabefin
3 May 2017|
Answer
Response from Frank G | Reviewed this property |
Hi! Return about €40.00.
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