Dear guest,
We are sorry to read your review and we would like to give our opinion.
First of all, you should have informed us of the serious mobility impairment your friend had, so that we could have prepared us better and provided you with a suitable boat. Older people tell us their age in advance and have always enjoyed a wonderful experience. Nevertheless, we requested a special permit from the harbour master's office to allow your friend to board using the pier reserved for maritime authorities. All our boats are equipped with life jackets (it is compulsory by law to have them on board) and if you had asked our captain he would have shown them to you. As far as emergencies are concerned, our skippers are prepared to handle adversity and to tell you what to do at the right time. Disembarkation on the island depends on several factors and it is not possible to know the place of disembarkation in advance. The place where disembarkation took place involved climbing a few steps before arriving at the square from where public transport and taxi services depart. If there was a bit of a queue to catch the bus we are sorry, but it is not up to us. You could have evaluated the taxi service, also given your friend's mobility impairment. As for the visit to the cave closed due to falling rocks, you probably didn't catch our commander's joking manner. We always try to show as many things as possible to our clients, always in complete safety and in compliance with maritime laws. Finally, as for jellyfish, they are clearly visible from the boat and while we are sorry that some customers have been stung, we certainly cannot kill them or 'ask them to leave'.
Your opinion regarding the price, description and dangerousness of our tour is, fortunately, diminished by the over 1000 positive reviews we have about our tour.
Regards,
MBS Blu Charter Team