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Aqua Urban spa

115 Reviews
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Aqua Urban spa

115 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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Location
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Gran de Gracia 7, 08012 Barcelona Spain
Getting there
Can SerraBarcelona Metro4 min
DiagonalBarcelona Metro5 min
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Fast Track Sagrada Familia Guided Tour
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Fast Track Sagrada Familia Guided Tour

3 900 reviews
Exploring La Sagrada Familia without a guide means you may miss out on the UNESCO World Heritage Site's hidden details and secret symbols. Make the most of Antoni Gaudí’s masterpiece and beat lines often in excess of three hours on a skip-the-line tour. A choice of entry times allows you to be flexible with your vacation schedule: Opt for the earliest time slot for a less-crowded experience at the Barcelona icon.
US$59,55 per adult
115Reviews2Q&A
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stefanminig wrote a review Oct 2016
Braunschweig, Germany6 contributions2 helpful votes
One of the best massages in my life: Great, very relaxant and helpfull against my pains in the back! Thanks a lot and see you soon
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Date of experience: October 2016
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Carlos W wrote a review Aug 2016
5 contributions6 helpful votes
the spa consists of a warm up room, two silly showers, a steam room and a jacuzzi! Hello? and that you pay 40.- E for? I get more luxury and options in my local gym for a quarter of the prize. Ridiculous
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Date of experience: August 2016
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Response from Francesc R, Propietario at Aqua Urban spa
Responded 22 Sep 2016
Dear customer, as owner of Aqua Urban Spa, I’m very sorry about the circumstances that you presented here In fact, we offer a personalized custom circuit: includes various hydrothermal techniques, such as the foot spa, pool therapy, the Turkish bath, the Terma Romana, a circular shower with essences, thermal loungers and a refreshing juice or glass of cava to round off your treatment. Our philosophy is to ensure that each individual client enjoys every technique in a calm, orderly manner, in privacy and with the expert assessment of a professional therapist during 90 minutes. We also offer the option of being able to adapt our thermal circuits to the real-world needs of each client. we are very sorry for not having been able to meet your expectations concerning the spa facilities. we believe that our service did not match what you were looking at this moment. We are convinced that you will surely find the adequate treatment next time in our menu (over 60 treatments are available). Of course, we open our doors if , one day, you decide to try again. Thank you very much for trusting us. Kindest regards. Francesc Ruiz
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chefBanChan wrote a review Feb 2016
6 contributions5 helpful votes
We searched all over Barcelona for a spa to do last minute massages and this was the only one we could find. The staff was friendly at first as soon as we walked in though the smell of mildew was overwhelming. We were given dirty used one time sandals and weird smelling robes. We almost left but I was really needing a massage so we decided to stay. Everything is old and mildewy and We didn't really want to touch anything, it seemed like a place you could catch a staff infection. The massages were very good however and we were happy with that, but he charged us anyway for the spa use even though we didn't use anything. They definitely need to renovate and clean I would NEVER go back.
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Date of experience: February 2016
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Response from Francescruiz, Gerente at Aqua Urban spa
Responded 02 Mar 2016
Dear customer, as owner of Aqua Urban Spa, I’m very sorry about the circumstances that you presented here. My team and I manage our spa with great effort and enthusiasm, and of course our aim is that all our customers leave happy and having spent an unforgettable experience. Our vocation is hospitality, and we are very sorry about the misunderstandings happen like this. Of course, we open our doors if , one day, you decide to try again. Thank you very much for trusting us. Kindest regards. Francesc Ruiz
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HugoFM wrote a review Oct 2015
Ponta Delgada, Portugal9 contributions6 helpful votes
I booked, by telephone a session of 2 hours for me and my girlfriend, including 30 minutes of massage, plus hour and half of spa. Very friendly girl on the phone, which explained everything about the program. Once we reached there, the staff was very friendly and they provided some flip flops, a robe, a dispensable underwear and asked us if we wanted something to drink. We initiated the session with massages. I don't know the names of the masseuses, but I got a blond girl and my girlfriend got a brunette one. Mine did an excellent job. It was my first message ever and I got really relaxed. Unfortunately, the brunette did not make an excellent job. It was Ok, but nothing special. That's the only reason I give 4 out of 5 in my evaluation. After the messages, we got to the spa, with some Turkish bath and then the giant hot tub, and some Cava drink. We had an excellent time, and it was the perfect gift for my girlfriend's birthday. I surely recommend this Spa.
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Date of experience: October 2015
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Avaya109 wrote a review Sep 2015
Barcelona, Spain235 contributions105 helpful votes
Though located in upscale area of Barcelona, near Sarria and Gracia, off Passeo de Gracia, the facility is updated and in need of renovation. It is a very spartan facility, the changing areas are co-ed and very small. There is nothing "luxury" or "spa" like about the facility, it is very utilitarian. You are offered a robe, paper thong and flip-flops. If the massage had been fabulous then it might have compensated for the YMCA-like atmosphere of the facility. Instead the massage was in a warm room (the a/c was not working well) with a table that was very high off the ground and difficult to get to. The table itself smelled of the massage oil and sweat. It was an unpleasant odor. The massage lady, Lydia, did not spend much time asking about history or areas of concern. Instead she dove right into the massage and used A LOT of oil. So much oil. Her strokes were mediocre and despite given repeated feedback on the pressure, she did not adjust. At times it was painful. It is quite common for the provider to ask the client if they are satisfied during the massage but she did not. You had the ability to take a shower after with liquid soap on a wall. Again, not a luxury experience. Despite showering the smell of the oil and the oiliness feel still linger. Music came on and off intermittently, loud and static. And I feel I need a massage to recover from the "massage." I do not recommend this place.
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Date of experience: August 2015
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