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Review Highlights
Without a doubt, the worst management in the industry

I don't know where to start. Judging from my own experiences and the other reviews here, CdMB has... read more

Reviewed 7 April 2018
F F
,
Truckee, California
Awful service and banking on fine print that they don't make you aware of at time of purchase

Terrible customer service at all levels. Bought tickets in advance and went to use them and told... read more

Reviewed 5 April 2018
sabahm2012
,
Ottawa, Canada
Read all 44 reviews
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Traveller Overview
  • Excellent11%
  • Very good4%
  • Average2%
  • Poor6%
  • Terrible77%
6 Apr 2018
“Without a doubt, the worst management in the industry”
5 Apr 2018
“Awful service and banking on fine print that they don't make you aware of at time of purchase”
About
Suggested duration: < 1 hour
Contact
Argentiere Grands Montets, Chamonix, France
Website
+33 4 50 53 22 75
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Top Selling Tours & Activities in and around Chamonix
from US$128,60
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from US$237,10
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Reviews (44)
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1 - 10 of 16 reviews
Reviewed 17 September 2018

We were disappointed as we were only in Chamonix for 2 nights and the cable car going to the very top of Mont Blanc was out of action due to a fault. These things happen unfortunately so I'm not going to mark it down for...More

Thank Shane C
Reviewed 7 April 2018

I don't know where to start. Judging from my own experiences and the other reviews here, CdMB has serious internal issues: clearly the marketing department is in no way connected to the departments that actually have to deliver the promised services (or not). Just promise...More

1  Thank F F
Reviewed 5 April 2018

Terrible customer service at all levels. Bought tickets in advance and went to use them and told they were not valid. Turns out there was a fine print somewhere. We bought more tickets and were told to make a claim online when we got home....More

1  Thank sabahm2012
Reviewed 13 February 2018

To compensate for some terrible reviews I add my own much better experience: I have twice booked more than 3 days in advance as required and got an extra day free lift pass, which can be done for anything more than 6 days - the...More

Thank JohnFromDartford
Reviewed 3 August 2017 via mobile

The company has a monopoly for all train/cabin activities around Chamonix. The result is very expensive and poor services, inflexible staff and sales conditions. Avoid this company as much as you can.

2  Thank Cédric D
Reviewed 10 April 2017

I paid for passes in advance. Arrived and they had given away my passes. I had to purchase more passes at a higher cost. This was 7 weeks ago and they STILL havent given me my money back DIGUISTING to say the least, excuse after...More

1  Thank Katie J
Reviewed 1 March 2017

There are many amzing places to go skiing in France with efficient, modern lift sysytems, well groomed pistes and excellent mountain restaurants. Chamonix is not one of them. Unless you want to spend your holiday on crowded buses (that never run on time) getting to...More

1  Thank MHJ1111999
Reviewed 16 November 2016

If there was any way to choose not to use them, but there isnt. Hope they dont kill me for this review but my expericne over 6 years of coming to the valley is not good and they are legenday as bad owners of the...More

2  Thank S B
Reviewed 31 August 2016

We bought 6 day Mont Blanc multipasses for our family of four. If you're staying in the Chamonix valley and only using lifts in that area you shouldn't have a problem. However, we were staying near St Gervais and wanted to use the lifts around...More

2  Thank Sarah H
Reviewed 15 March 2016

Book as a family and get a great return. Simple booking, gaining and use of the all mountain areas pass. The ability to use in Italy is a huge benefit

Thank David S
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