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Office de Tourisme et des Congres Caen la Mer - Normandie

Closed Now: 09:30 - 13:00, 14:00 - 18:00
Open today: 09:30 - 13:00, 14:00 - 18:00
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Very helpful staff.

Office de Tourisme et des Congrès Caen la Mer - Normandie Caen 592691204 We visited this... read more

Reviewed 3 July 2018
malcolmUK73
,
London, United Kingdom
Helpful staff

Good choice of leaflets not only of Caen but the surrounding areas. Staff were very helpful in... read more

Reviewed 28 June 2018
Minkymonkey
,
London
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  • Excellent58%
  • Very good35%
  • Average6%
  • Poor1%
  • Terrible0%
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“booklet”(3 reviews)
“info”(4 reviews)
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Hours Today: 09:30 - 13:00, 14:00 - 18:00
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Suggested duration: < 1 hour
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Place Saint-Pierre, 14000 Caen, France
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+33 2 31 27 14 14
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Reviewed 3 July 2018

Office de Tourisme et des Congrès Caen la Mer - Normandie Caen 592691204 We visited this tourism office to get advice on what to do in Caen. We found them very knowledgeable and helpful. We also bought tickets for the Cap train which does a...More

Thank malcolmUK73
Reviewed 28 June 2018

Good choice of leaflets not only of Caen but the surrounding areas. Staff were very helpful in answering our questions.

Thank Minkymonkey
Caenlamer_Tourisme, Community Manager at Office de Tourisme et des Congres Caen la Mer - Normandie, responded to this reviewResponded 2 July 2018

Hello, Thank you so much for this nice post ! We appreciated ! See you soon

Reviewed 20 May 2018

Needed info about public transport and the lady was very helpfull and got all info needed. She did not waste my time .

Thank bruvan
Caenlamer_Tourisme, Community Manager at Office de Tourisme et des Congres Caen la Mer - Normandie, responded to this reviewResponded 22 May 2018

Hello bruvan, Thank you so much for this nice post ! We appreciated !

Reviewed 27 January 2018

Had to give a 5 star review purely for the building, a quaint old hotel! The staff were lovely and helpful as well though!

Thank -Lorraine-40Agh-
Caenlamer_Tourisme, other at Office de Tourisme et des Congres Caen la Mer - Normandie, responded to this reviewResponded 29 January 2018

Hello Lorraine, Thank you so much for this nice post. In deed, the building dates back to the 16th Century ! We hope to see you again in Caen !

Reviewed 14 January 2018

We got off the train from Paris to Caen, and we needed directions to the Caen Memorial via tram and bus. Communication was specific and accurate. It was at first a little confusing as we were told we could take either A or B tram....More

Thank SloaneRangers89
Caenlamer_Tourisme, Chargée de communication at Office de Tourisme et des Congres Caen la Mer - Normandie, responded to this reviewResponded 15 January 2018

Hello, Thank you so much for this nice post ! We appreciated !

Reviewed 6 October 2017

We recommend going to this information source to start your visit to Caen. It helped us decide what to see, how far away historic sights where and which buses to take from which bus stop, etc.. They speak well enough English to communicate o.k. Picked...More

Thank Fahrvergnuegte
CaenTourisme, Référente Qualité at Office de Tourisme et des Congres Caen la Mer - Normandie, responded to this reviewResponded 14 October 2017

Hello. Thank you for taking time to write us following your stay in our Tourist Office. Nice to see you in Caen !

Reviewed 29 September 2017

One telephone call from the UK and they had everything at their finger tips. Very helpful. pointed us to a perfect guide who gave us a really excellent tour. Very grateful..Thank you

Thank Hugh1303
CaenTourisme, Référente Qualité at Office de Tourisme et des Congres Caen la Mer - Normandie, responded to this reviewResponded 4 October 2017

We thank you for this pleasant message. We really appreciated to help you. Nice to see you in Caen !

Reviewed 20 August 2017

Whilst the Tourist Office was extremely helpful and cannot fault the advice and help we were given, we were very disappointed with Le Petit Train. We had limited time in Caen, so thought that the Petit Train would be a good way to see as...More

1  Thank hilBahrain
CaenTourisme, Référente Qualité at Office de Tourisme et des Congres Caen la Mer - Normandie, responded to this reviewResponded 4 September 2017

Hello, We thank you for your commentary and are sincerely sorry that you have this inconvenience during your visit by train. Your feedback is valuable and we will review these different points (duration of stops, quality of translations) with the manager of this circuit. We...More

Reviewed 24 July 2017 via mobile

A very nice bunch of people in this central tourist information centre. Very good selection of material and very close to the starting point of the petit train.

Thank Viewlander
CaenTourisme, Référente Qualité at Office de Tourisme et des Congres Caen la Mer - Normandie, responded to this reviewResponded 26 July 2017

Thank you so much for this nice post. We appreciated! We hope to see you again.

Reviewed 27 May 2017 via mobile

Stopped by to get help on catching the correct bus to Falaise. Was told that the bus company was on strike and negotiations were ongoing and that if I left my email they would keep me up to date. Later that day I received an...More

Thank Erick_Alvarado
CaenTourisme, Référente Qualité at Office de Tourisme et des Congres Caen la Mer - Normandie, responded to this reviewResponded 30 May 2017

We thank you for this pleasant message. Our colleague really appreciated to help you. Nice to see you in Caen !

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Questions & Answers
Ask a question
Sofasportsfan
4 October 2017|
AnswerShow all 2 answers
Response from Caenlamer_Tourisme | Property representative |
Hi! The Touristic train stopped last week.We have a tourist guide with a walking tour included to help you to visit. You have a specific shuttle "Express Gare Maritime" from the Ferry terminal to Caen Center. You will find... More
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paulneu4216
25 February 2017|
AnswerShow all 2 answers
Response from Caenlamer_Tourisme | Property representative |
Hello, We have a group service in the tourist office which can help you tu hire a guide who speaks english. You can contact us by mail. You have to explain what you want exactly to visit and how long. Regards. The quality... More
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johnkerr8888
7 June 2016|
Answer
Response from Caenlamer_Tourisme | Property representative |
Hello, car rental services at the airport may only be guaranteed in accordance with scheduled flights and reservations. Should you not hold a reservation you will be required to contact a car rental agency located near Caen... More
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