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Chanel

31 rue Cambon, 75001 Paris, France
+33 1 42 86 28 00
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Review Highlights
Very friendly and nice experience

We arrived at this Chanel hoping to visit the original Chanel house and to buy an original perfume... read more

Reviewed 3 January 2018
Julian L
Fabulous experience

This was my first time purchasing a Chanel bag. The sales associate was very helpful and patient... read more

Reviewed 21 November 2017
Panchali D
,
New York City, New York
Read all 247 reviews
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Shopping Information
What Makes It Special
Visiting 31, rue Cambon is like stepping inside a fashion museum. Here you'll find all things Chanel, from clothing and shoes to sunglasses and fine jewelry. Cap your shopping with a sip of Champagne.
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LOCATION
31 rue Cambon, 75001 Paris, France
Louvre / Palais-Royal
CONTACT
Website
+33 1 42 86 28 00
Write a ReviewReviews (247)
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"rue cambon"
in 37 reviews
"flagship store"
in 18 reviews
"sales associate"
in 15 reviews
"famous staircase"
in 12 reviews
"beautiful store"
in 5 reviews
"offered champagne"
in 4 reviews
"shopping experience"
in 7 reviews
"vat tax"
in 3 reviews
"black bag"
in 2 reviews
"main store"
in 2 reviews
"earrings"
in 16 reviews
"purchase"
in 47 reviews
"perfume"
in 15 reviews
"boutique"
in 18 reviews
"sunglasses"
in 4 reviews
"brooch"
in 3 reviews
"montagne"
in 2 reviews
Filter

1 - 10 of 174 reviews

Reviewed 3 January 2018

We arrived at this Chanel hoping to visit the original Chanel house and to buy an original perfume. When we arrived there were 3 security guards making it a bit intimidating to walk into a high end store while I personally had never bought anything...More

5  Thank Julian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2017

This was my first time purchasing a Chanel bag. The sales associate was very helpful and patient with me. She allowed me to try small and medium size flap bags several times. Not pushy at all. Then after my purchase, she took my picture on...More

5  Thank Panchali D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2017 via mobile

I arrived at 31 Rue Cambon looking pretty tired after a long flight and walking around Paris. The store looked amazing and the sales associates greet you as you walk in. I had a great time with a sales associate who showed me the famous...More

5  Thank HunFar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 19 October 2017 via mobile

I was in the Milan Chanel store which left an appalling experience. I wasn’t allowed to touch the bags on display (mind you, it wasn’t locked behind glass panels or anything). The security guard stopped me and said I can’t touch it when I opened...More

Thank S A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017

I recently went into the Chanel store next to The Drake hotel in Chicago--I was in my grubby sweatpants/sneakers after a workout while waiting on my husband to finish some business...really looked awful, but I was greeted by Joshua Byrd, sales associate; he spent so...More

1  Thank teresa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017

Horrible experience. They are extremely ridiculous. I bought a bag few months ago and since I was buying a 4700 € bag they were nice . But yesterday I went there asking for the replacement of a dustbag I left in a hotel and they...More

10  Thank Virginia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2017 via mobile

Just returned home from buying a lovely handbag in this shop. Excellent welcome. We were offered a glass of champagne to celebrate our purchase. Special thank you to Hortense who looked after us so well.

2  Thank Marc C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2017

We visited this shop in 2013. We had such a great experience that we returned only to be disappointed. Last time my wife purchased a purse which took some time to see, find, and decide. We asked for the same sales associate, who was not...More

3  Thank Armando A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2017

Was told this was the flagship store. Not at all an impressive store. Understand that this is a very busy store highly frequented by tourists but some staff really displayed nonchalant attitudes. We walked a long way to the store and would love someone to...More

1  Thank Adco L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017

It's far too crowded to enjoy shopping. It took ages to get an associate to help me. The shops on Montagne are much larger, so unfortunately I think I would go there over rue Cambon again. Probably due to the volume of sales but it...More

2  Thank lilbullie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Nearby
Louvre / Palais-Royal
From the majestic Louvre to the regal Palais-Royal,
this neighbourhood oozes luxury. The grand arches
along Rue de Rivoli are shadowed by mosaics in front
of decorated vitrines and hotels. Place Vendôme is
lined with the world’s best jewelers and their
glittering window displays. Every other establishment
has someone to open the door for you or park your car.
You can spend hours gazing at its haute couture shops
...More
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Questions & Answers
John M
7 January 2018|
Answer
Response from laly55 | Reviewed this property |
Hi! I just saw this! I do have an email, but I am not home until Thursday. If you still need it-let me know and as soon as I get home I'll send it!
0
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gehan f
28 November 2017|
AnswerShow all 2 answers
Response from Virginia S | Reviewed this property |
I can say in euros: 4300 size 25 cm
0
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Amy J
16 October 2017|
AnswerShow all 3 answers
Response from FayeInAmsterdam | Reviewed this property |
Of course in Europe you can pay with euros. Enjoy the shopping spree! And there are many many 2.55 classics to choose from.
0
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