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Grosvenor Casino Soames, Manchester

35-39 George Street, Manchester M1 4HQ, England
+44 161 236 7121
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Review Highlights
Rude staff

Very rude un interested bar staff . The croupier s did not seem to want to take the time to explain... read more

Reviewed 17 February 2018
Garry H
via mobile
Awful BJ Dealer

Visited this casino late on a Saturday night. Dealers were very hit and miss, one dealer in... read more

Reviewed 8 January 2018
LongHaulSean
,
Manchester, United Kingdom
Read all 19 reviews
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Grosvenor Casino Soames, Manchester offers a unique leisure experience in the heart of China Town. The casino boasts an a la carte restaurant and bar, offering both our classic menu with some Chinese specialities, while also providing an exrtensive gaming package for players of every level. Customers can enjoy numerous Roulette (including electronic terminals) and Blackjack tables, plus popular Slot machines. We're open 24 hours a day, 7 days a week and offer customers discounted parking in the NCP car park on Faulkner Street.
  • Excellent60%
  • Very good15%
  • Average15%
  • Poor5%
  • Terrible5%
17 Feb 2018
“Rude staff”
8 Jan 2018
“Awful BJ Dealer”
LOCATION
35-39 George Street, Manchester M1 4HQ, England
CONTACT
Website
+44 161 236 7121
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1 - 10 of 18 reviews

Reviewed 17 February 2018 via mobile

Very rude un interested bar staff . The croupier s did not seem to want to take the time to explain the games and some didn’t seem to know what they were doing

Thank Garry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2018

Visited this casino late on a Saturday night. Dealers were very hit and miss, one dealer in particular was incredibly unfriendly to the point where I left the table as he was completely taking all the fun out of the game. Shame as the other...More

Thank LongHaulSean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2017

Booked a three course meal as part of a big birthday celebration for Hubby & I on Saturday 22nd April & boy what a night!!! The food is fab in this place, the steak was cooked to perfection & the dessert to die for! All...More

1  Thank Gee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 6 January 2017

I organised a Christmas Party with work colleagues for something a bit different and from start to finish we were all impressed with the night. Jennifer handled our booking and even changed the dates of our party with no fuss which was due to my...More

Thank 947julieb2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2016 via mobile

We went here for something new and different to try to celebtrate a e course meal. We arranged it all through a lady called jennifer at the casino who arranged a celebration package for us to celebrate the event.We had champagne on entry a 3...More

Thank christoph1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2016

Whenever we visit a city, a visit to the local Grosvenor casino is a must. By far this is the best one of the chain we've visited (we've been to 10+ nationwide) and this was due to the staff. All of the staff we met...More

Thank Catherine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2016

I must say it was a pleasure to visit this casino , and all staff made us so welcome , bar staff very attentive and always somebody there to help . it is a very enjoyable evening , and we look forward to visiting again...More

1  Thank linda468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2016 via mobile

I brought this night out as a wowcher deal for me and my partner and we were really impressed On arrival Jennifer know exactly who we were and were made really welcome - this continued throughout the evening with all the brilliant staff happy to...More

Thank sophdix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrosvenorSoames, Manager at Grosvenor Casino Soames, Manchester, responded to this reviewResponded 27 January 2016

Hello Sophie, Thank you very much for your kind feedback it's great to hear you had a great experience. We look forward to welcoming you back at the Casino in the near future. Best wishes Team Grosvenor

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Reviewed 15 January 2016

Dissapointed!!! Phoned earlier in the week to ask about pre booking tickets for the New Year's Eve buffet to be told it would be o.k.to turn up which we have done in past years. On arrival told full booked so unable to get anything to...More

Thank a-bird649
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrosvenorSoames, Manager at Grosvenor Casino Soames, Manchester, responded to this reviewResponded 19 January 2016

Hello, Thank you very much for your review, were really sorry you had this experience especially on New Years Eve. We are the Casino situated in China Town, Manchester City centre are you sure you have the right one? as we didn't offer a buffet...More

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Reviewed 6 January 2016

had a really good night in here spent about 3 hours with mates got treated to free food and coffees and its not as expensive as other casinos the staff are helpful and friendlyMore

Thank Miketyler2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrosvenorSoames, Manager at Grosvenor Casino Soames, Manchester, responded to this reviewResponded 8 January 2016

Hello, Thank you very much for your kind review, all customer feedback we receive means alot to us. We are gald that you had a good time and that you found our team members helpful and friendly. We look forward to welcoming you back at...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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