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Bannatyne Health Club & Spa

Closed Now: 10:00 - 18:30
Open today: 10:00 - 18:30
Review Highlights
Wonderful staff

Visited today with my mum and had lovely treatments with Bianca and Hannah. The spa itself could do... read more

Reviewed 1 week ago
Getaway768624
via mobile
Spa day with partner

Had a lovely day with my partner.. head and back massage was fab so was the facial. Limited spa... read more

Reviewed 1 week ago
Jess M
via mobile
Read all 90 reviews
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Traveller Overview
  • Excellent35%
  • Very good23%
  • Average15%
  • Poor13%
  • Terrible14%
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About
Closed Now
Hours Today: 10:00 - 18:30
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Contact
Canada House 3 Chepstow Street | Canada House, Manchester M1 5FW, England
Website
+44 844 248 3727
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Top Selling Tours & Activities in and around Manchester
from US$45,80
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from US$22,20
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from US$15,70
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from US$15,70
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Most Helpful Positive Review
Reviewed 29 September 2018 via mobile

I recently visited this spa and must say I was blown away! The service I received by Bianca was outstanding! By far the best facial and massage I’ve had! 10/10 would recommend!

1  Thank oliverl335
Spa M, Manager at Bannatyne Health Club & Spa, responded to this reviewResponded 2 October 2018

Hello Oliver L Thank you for you review. I am happy you enjoyed your treatments here at Bannatyne Chepstow street. We hope to see you again in the near future. Kind Regards Spa Manager Bianca Bousquet

Most Helpful Critical Review
Reviewed 14 August 2014 via mobile

After receiving a lovely Birthday gift of a Spa day, I waited till my holidays to book the one In Manchester - what a huge mistake. Booking was difficult through a 0844 number, then I'm told there's a £3 charge on the day for towel...More

6  Thank Carol M
Reviews (90)
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1 - 10 of 90 reviews
Reviewed today via mobile

Went for a spa day with a friend. Therapy rooms absolutely freezing. Told Therapist 3 times. Had to undress with a friend in a cold Therapy room for a massage. No towel or robes unless you paid £16..you basically had no dignity and had to...More

Thank Terri K
Reviewed 1 week ago via mobile

Visited today with my mum and had lovely treatments with Bianca and Hannah. The spa itself could do with a bit of tlc and maybe a better whirlpool bath (hardly any bubbles) and a bigger sauna but the beauty rooms are fab, staff are wonderful...More

Thank Getaway768624
Spa M, Manager at Bannatyne Health Club & Spa, responded to this reviewResponded 1 week ago

Hello Gateway768624 Thank you very much for taking your time to write a review, It was lovely to meet you and your mother yesterday. I take on board to comment about the Spa Area, Our facilities are due for an upgrade in the new year....More

Reviewed 1 week ago via mobile

Had a lovely day with my partner.. head and back massage was fab so was the facial. Limited spa facilities with a not to warm pool. However would return again.More

Thank Jess M
Spa M, Manager at Bannatyne Health Club & Spa, responded to this reviewResponded 1 week ago

Hello Jess M Thank you for taking the time to write a review, Just so your aware Our Quay street health club does have more facilities as it is a bigger Spa, It is just a short walk from Chepstow street. I will pass on...More

Reviewed 2 weeks ago via mobile

Went for a relaxing massage today and had a good experience. Polite and friendly staff who seemed very professional. The staff were accomodating to change in treatments with great recommendations given. However, despite arriving 5 mins before allocated time and having our paperwork completed already,...More

Thank Nue610
Spa M, Manager at Bannatyne Health Club & Spa, responded to this reviewResponded 2 weeks ago

Dear Nue610 Thank you very much for taking you time to write a review. Also thank you for you for your kind words. I will pass on you compliments to the team. I am very sorry you feel your treatment was cut short. I can...More

Reviewed 3 weeks ago via mobile

Utilised the sauna, spa & pool. Had a back, shoulder & scalp massage and a facial . All great, would go again,only recommendation for the spa is to have a water fountain and felt the spa bag should be included, no need for a charge.

Thank M8459YMgaryp
Spa M, Manager at Bannatyne Health Club & Spa, responded to this reviewResponded 3 weeks ago

Thank you for taking the time out of you day to write a review, we very much appreciate this. we look forward to seeing you again soon. Kindest Regards Spa Manager Bianca Bousquet

Reviewed 14 October 2018

Fab experience- recommend full body massage & the jacuzzi & sauna was lovely. Only room for improvement is having a water machine near the changing rooms/spa. Good customer service, highly recommend!More

Thank Karinaxoxo
Spa M, Manager at Bannatyne Health Club & Spa, responded to this reviewResponded 4 weeks ago

Dear Katrina H Thank you for your kind words taking the time out yo review our spa at Chepstow street. I am happy to hear that you and you and your friend both enjoyed your Spa day and treatments. We hope to see you again...More

Reviewed 9 October 2018 via mobile

Banatyne spa, Chepstow St was a brilliant experience, the staff were all very friendly and extremely accommodating..Big thank you to Bianca and Hannah for making us feel very relaxed after a facial and massageMore

1  Thank tracymcfc
Spa M, Manager at Bannatyne Health Club & Spa, responded to this reviewResponded 4 weeks ago

Hello traceymcfc Thank you for taking time out and writing your review. May I take this opportunity to thank you for your kind words. I am happy to hear that you enjoyed the facility's and and your treatments. your feedback has been shared with Rima...More

Reviewed 29 September 2018 via mobile

I recently visited this spa and must say I was blown away! The service I received by Bianca was outstanding! By far the best facial and massage I’ve had! 10/10 would recommend!

1  Thank oliverl335
Spa M, Manager at Bannatyne Health Club & Spa, responded to this reviewResponded 2 October 2018

Hello Oliver L Thank you for you review. I am happy you enjoyed your treatments here at Bannatyne Chepstow street. We hope to see you again in the near future. Kind Regards Spa Manager Bianca Bousquet

Reviewed 26 September 2018 via mobile

Such a nice, welcoming and friendly place to have treatments! I came with friends to enjoy a day of facials and massages which we all loved. Would definitely recommend.More

Thank jbwh
Spa M, Manager at Bannatyne Health Club & Spa, responded to this reviewResponded 2 October 2018

Dear jbwh, Thank you for your kind words taking the time out yo review our spa at Chepstow street. I am happy to hear that you and you and your friend both enjoyed your Spa day and treatments. We hope to see you again in...More

Reviewed 23 September 2018 via mobile

I took my friend here for her birthday for a much needed chill out day. We had the most relaxing and enjoyable day using all the facilities and having an hours full body massage each. All the staff are extremely friendly and helpful nothing was...More

Thank AliC1302
Spa M, Manager at Bannatyne Health Club & Spa, responded to this reviewResponded 2 October 2018

Hello AliC1302, Thank you for taking the time to review Bannatyne Spa, Chepstow Street. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up...More

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Questions & Answers
Ask a question
Jodavo
2 March 2017|
Answer
Response from Spa M | Property representative |
Hi Jodavo, You can call 0161 228 6789 this is Bannatyne Chepstow streets direct number and you can ask to be directed to the spa, where they can answer any enquiries you might have. To find which treatment's your voucher... More
0
Votes
817dawn
26 May 2015|
AnswerShow all 2 answers
Response from Jodavo |
I have a Heavenly Spa Day for Two with Two Treatments voucher, xmas present from my daughters bought through buyagift.con, I have never used one of these vouchers before, how do I go about arranging a booking? I have seen... More
0
Votes