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Review Highlights
Spa facilities second to the EXCELLENT massage

I visited with a small group for a low-key hen party; we had the facilities nearly to ourselves... read more

Reviewed 26 September 2018
Danielle B
Great spa afternoon

Visited with my daughter on the city dweller package. Really lovely afternoon. We arrived a bit... read more

Reviewed 16 April 2018
kat50England
,
england
via mobile
Read all 135 reviews
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Traveller Overview
  • Excellent60%
  • Very good19%
  • Average5%
  • Poor10%
  • Terrible6%
Travellers talk about
“spa facilities”(11 reviews)
“changing rooms”(16 reviews)
About
Sienna Spa & Health Club combines a luxurious day spa with excellent leisure and fitness facilities to guarantee that whatever your reason for visiting us, you will find everything you need to achieve your desired outcome. Whether you attend alone...more
Contact
Free Trade Hall, Peter Street, Manchester M2 5GP, England
Website
+44 161 835 8964
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Reviews (135)
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LanguageEnglish
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Show reviews that mention
All reviews full body massage spa facilities changing rooms steam room and sauna excellent treatment blu hotel greeted by friendly reception staff virgin experience massage therapist gym area lovely relaxing day highly recommend this spa lovely spa neck and shoulders treatment rooms afternoon tea treatment area
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1 - 10 of 135 reviews
Reviewed 17 October 2018 via mobile

Booked a spa day for myself and my Mum. Turned up to find no booking under my name. Was offered use of facilities as they were fully booked but said no as we had booked treatments and afternoon tea. Came home to find a message...More

Date of experience: August 2018
1  Thank Chrysanthe P
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 18 October 2018

Dear Chrysanthe P Please let me apologise for the mistake on our part with your booking. I thank you for bringing this to my attention and I have passed on all your comments to our central booking team. I do hope this experience will not...More

Reviewed 26 September 2018

I visited with a small group for a low-key hen party; we had the facilities nearly to ourselves from 9am - 10:30 or so, after which more patrons began to arrive. It never felt crowded, but we were eyeing the jacuzzi to see when we...More

Date of experience: September 2018
2  Thank Danielle B
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 2 October 2018

Dear Danielle B Thank you for taking the time to leave this review of your time here at Sienna Spa. I have passed on all of your wonderful comments onto the team and in particular to Emily. In regards to our changing facilities we are...More

Reviewed 23 July 2018

I booked a 'city dweller' package as a birthday treat for myself and my sister. About a week before the booked date I called up and paid the £70 deposit for the booking, however when we arrived we were quite abruptly told we would need...More

Date of experience: July 2018
2  Thank Daisy M
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 31 July 2018

Dear Daisy M Thank you for taking the time to visit, and to leave a review of your experience. As mentioned, we are spa within a hotel, which does allow for all guests to use the facilities at all times. The pool area is constantly...More

Reviewed 24 June 2018

Used Virgin experience vouchers and our party of five looked forward to a relaxing girlie day. We arrived and went to change in the female changing area. This was small but ok for just our party although there was no private changing area. We had...More

Date of experience: June 2018
1  Thank lizperrin2018
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 26 June 2018

Dear lizperrin2018 Thank you for taking the time to leave this feedback regarding your visit to Sienna Spa. Our temporary maintenance problems with the showers and lockers have now been fixed. I am sorry that on this occasion we were extremely busy in our changing...More

Reviewed 1 June 2018 via mobile

For my girlfriends birthday we had stayed in the raddison blu Hotel after a night at a James bay gig so thought the best way to recover would be to have a day in the on site sienna Spa with a treatment each and it...More

Date of experience: June 2018
Thank Ben C
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 7 June 2018

Dear Ben C Thank you for taking the time to leave this review of your time here at the spa. The team are delighted that both you and your girlfriend enjoyed your tretamnets here. Thank you for the recommendation, we look forward to welcoming you...More

Reviewed 27 April 2018 via mobile

We had a spa day and afternoon tea for my friend's hen party. All the staff were lovely and we would like to say a special thank you to Marcus who looked after us for our afternoon tea. It's a lovely hotel and we were...More

Thank emmaljackson79
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 4 May 2018

Dear emmajackson79 Thank you for taking the time to leave this review of your time here at the Spa. I am delighted you enjoyed your day and I do hope to welcome you back to the spa in the future.

Reviewed 21 April 2018 via mobile

Lockers wouldn't work and kept opening which is worrying when have valuables in them, changing rooms too small, tried to over charge us for treatments. You are not shown we're the spa is or the relaxation room one of the therapists just pointed. I think...More

Date of experience: March 2018
1  Thank Bec662016
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 4 May 2018

Dear Marmaris_9 Thank you for leaving this feedback regarding your visit to us here at the spa. I am sorry that on this occasion your visit was a disappointment, I have passed all your feedback onto the team. I do hope these issues will not...More

Reviewed 16 April 2018 via mobile

Visited with my daughter on the city dweller package. Really lovely afternoon. We arrived a bit early but the reception staff were very accommadating and no problem. The locker area was a little tight for space to get changed in but think maybe we were...More

Date of experience: April 2018
Thank kat50England
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 4 May 2018

Dear kat50England Thank you for this wonderful review of your experience here at Sienna Spa. I have passed on all these lovely comments to the team and in particular to Emily. I hope we can welcome you back to us again.

Reviewed 14 April 2018 via mobile

Me and my Mum had visited the spa last year and had such a good experience that we booked again. We opted for the mud treatment which we had on our previous visit which had left us feeling relaxed and revitalised. We visited the spa...More

Date of experience: April 2018
1  Thank annabelle082018
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 4 May 2018

Dear annabelle082018 Thank you for leaving this feedback regarding your visit to us here at the spa. I am sorry that on this occasion your visit was a disappointment, I have passed all your feedback onto the team. I do hope these issues will not...More

Reviewed 9 April 2018

My boyfriend and I booked an Urban Retreat spa day in which we had 2 hours use of the spa facilities such as pool, hot tub, sauna, steam room etc. and also the best massage I've had. Lunch in the Steak and Lobster restaurant is...More

Date of experience: April 2018
Thank water9951
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 4 May 2018

Dear water99551 Thank you for leaving this review. Myself and the team are happy that you enjoyed your day here. We look forward to welcoming you back to the spa soon.

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Questions & Answers
Ask a question
Mowita J
29 May 2016|
Answer
Response from Victoria M | Property representative |
Hi Mowita J Unfortunately we do not offer classes we are able to offer a full induction and gym programme with our personal trainer.
1
Vote
Ladd331981
3 March 2015|
AnswerShow all 2 answers
Response from valwoods1 | Reviewed this property |
Not sure as i paid mine over the phone when i booked . They were vert helpful if you ring and ask . Lovely time clean and luxurious ..... hope if you go you enjoy ....
0
Votes
Ladd331981
3 March 2015|
AnswerShow all 2 answers
Response from Ladd331981 |
Hi I think there was some confusion, I meant can I book the couples day at the spa and then pay for it on the day? Thanks again Carl
0
Votes