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Review Highlights
Great spa afternoon

Visited with my daughter on the city dweller package. Really lovely afternoon. We arrived a bit... read more

Reviewed 16 April 2018
kat50England
,
england
via mobile
A wonderful way to spend the afternoon

I booked the Inner City Escape Spa Package, which includes 2 hours use of the gym, pool and sauna... read more

Reviewed 1 April 2018
louisej856
,
Newcastle upon Tyne, United Kingdom
via mobile
Read all 132 reviews
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Traveller Overview
  • Excellent62%
  • Very good18%
  • Average5%
  • Poor9%
  • Terrible6%
Travellers talk about
“spa facilities”(10 reviews)
“changing rooms”(16 reviews)
About
Sienna Spa & Health Club combines a luxurious day spa with excellent leisure and fitness facilities to guarantee that whatever your reason for visiting us, you will find everything you need to achieve your desired outcome. Whether you attend alone...more
Contact
Free Trade Hall, Peter Street, Manchester M2 5GP, England
Website
+44 161 835 8964
Top Selling Tours & Activities in and around Manchester
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Reviews (132)
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LanguageEnglish
79
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8
Show reviews that mention
All reviewsfull body massagespa facilitieschanging roomssteam room and saunaexcellent treatmentblu hotelvirgin experiencegreeted by friendly reception staffmassage therapistrelaxing roomlovely spalovely relaxing dayhighly recommend this spadouble treatment roomspa managertreatment areaneck and shoulder massage
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1 - 10 of 132 reviews
Reviewed 4 weeks ago

Used Virgin experience vouchers and our party of five looked forward to a relaxing girlie day. We arrived and went to change in the female changing area. This was small but ok for just our party although there was no private changing area. We had...More

Thank lizperrin2018
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 3 weeks ago

Dear lizperrin2018 Thank you for taking the time to leave this feedback regarding your visit to Sienna Spa. Our temporary maintenance problems with the showers and lockers have now been fixed. I am sorry that on this occasion we were extremely busy in our changing...More

Reviewed 1 June 2018 via mobile

For my girlfriends birthday we had stayed in the raddison blu Hotel after a night at a James bay gig so thought the best way to recover would be to have a day in the on site sienna Spa with a treatment each and it...More

Thank Ben C
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 7 June 2018

Dear Ben C Thank you for taking the time to leave this review of your time here at the spa. The team are delighted that both you and your girlfriend enjoyed your tretamnets here. Thank you for the recommendation, we look forward to welcoming you...More

Reviewed 27 April 2018 via mobile

We had a spa day and afternoon tea for my friend's hen party. All the staff were lovely and we would like to say a special thank you to Marcus who looked after us for our afternoon tea. It's a lovely hotel and we were...More

Thank emmaljackson79
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 4 May 2018

Dear emmajackson79 Thank you for taking the time to leave this review of your time here at the Spa. I am delighted you enjoyed your day and I do hope to welcome you back to the spa in the future.

Reviewed 21 April 2018 via mobile

Lockers wouldn't work and kept opening which is worrying when have valuables in them, changing rooms too small, tried to over charge us for treatments. You are not shown we're the spa is or the relaxation room one of the therapists just pointed. I think...More

1  Thank Bec662016
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 4 May 2018

Dear Marmaris_9 Thank you for leaving this feedback regarding your visit to us here at the spa. I am sorry that on this occasion your visit was a disappointment, I have passed all your feedback onto the team. I do hope these issues will not...More

Reviewed 16 April 2018 via mobile

Visited with my daughter on the city dweller package. Really lovely afternoon. We arrived a bit early but the reception staff were very accommadating and no problem. The locker area was a little tight for space to get changed in but think maybe we were...More

Thank kat50England
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 4 May 2018

Dear kat50England Thank you for this wonderful review of your experience here at Sienna Spa. I have passed on all these lovely comments to the team and in particular to Emily. I hope we can welcome you back to us again.

Reviewed 14 April 2018 via mobile

Me and my Mum had visited the spa last year and had such a good experience that we booked again. We opted for the mud treatment which we had on our previous visit which had left us feeling relaxed and revitalised. We visited the spa...More

1  Thank annabelle082018
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 4 May 2018

Dear annabelle082018 Thank you for leaving this feedback regarding your visit to us here at the spa. I am sorry that on this occasion your visit was a disappointment, I have passed all your feedback onto the team. I do hope these issues will not...More

Reviewed 9 April 2018

My boyfriend and I booked an Urban Retreat spa day in which we had 2 hours use of the spa facilities such as pool, hot tub, sauna, steam room etc. and also the best massage I've had. Lunch in the Steak and Lobster restaurant is...More

Thank water9951
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 4 May 2018

Dear water99551 Thank you for leaving this review. Myself and the team are happy that you enjoyed your day here. We look forward to welcoming you back to the spa soon.

Reviewed 1 April 2018 via mobile

I booked the Inner City Escape Spa Package, which includes 2 hours use of the gym, pool and sauna, plus a 30 minute facial, a 30 minute back massage, plus afternoon tea in the hotel restaurant. All of which was a wonderful way to escape...More

Thank louisej856
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 4 May 2018

Dear louisej856 Thank you for leaving this review. Myself and the team are happy that you enjoyed your day here. We look forward to welcoming you back to the spa soon.

Reviewed 16 March 2018

My friend and I booked a spa day at the Sienna spa on Monday 12th 2018. On arrival we were greeted by friendly reception staff who explained where everything was and the timing of our access to the facilities and massage, even though we were...More

Thank Opinionata
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 22 March 2018

Dear Opinionata Thank you for leaving this review of your visit here with us at Sienna Spa. I have passed on all your wonderful comments to the team and in particular Emily. I do hope you visit us again soon.

Reviewed 15 March 2018

I've been several times over the years as it was certainly a great spa. The hotel is one of the best in the city however the spa has certainly gone down hill. I am only going to echo what many of the other reviews have...More

Thank Mr_D_Dean
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 22 March 2018

Dear Mr_D_Dean Thank you for taking the time to leave this review of your visit to Sienna Spa. I am sorry that on the occasion your visit was disappointing. I have sharewd you feedback with the team. I do hope this will not stop you...More

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Questions & Answers
Ask a question
Mowita J
29 May 2016|
Answer
Response from Victoria M | Property representative |
Hi Mowita J Unfortunately we do not offer classes we are able to offer a full induction and gym programme with our personal trainer.
1
Vote
Ladd331981
3 March 2015|
AnswerShow all 2 answers
Response from valwoods1 | Reviewed this property |
Not sure as i paid mine over the phone when i booked . They were vert helpful if you ring and ask . Lovely time clean and luxurious ..... hope if you go you enjoy ....
0
Votes
Ladd331981
3 March 2015|
AnswerShow all 2 answers
Response from Ladd331981 |
Hi I think there was some confusion, I meant can I book the couples day at the spa and then pay for it on the day? Thanks again Carl
0
Votes