We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Junerain Spa & Treatment Clinic

30 Lansdowne Street, Leamington Spa CV32 4SP, England
+44 1926 888477
Website
Save
Review Highlights
Terrible customer service- I didn’t rebook!

I booked through a online agent who confirmed the treatment, I received a phone call on the day... read more

Reviewed 3 weeks ago
Rachael B
,
Brighton, England, United Kingdom
via mobile
Everything technically there but lack of care is evident !

When you enter the spa you could be forgiven for not knowing it was one. There are two large racks... read more

Reviewed 17 April 2018
Oriane L
Read all 24 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent25%
  • Very good16%
  • Average12%
  • Poor12%
  • Terrible35%
22 Jun 2017
“Not great but ok (ish)”
3 weeks ago
“Terrible customer service- I didn’t rebook!”
Suggested Duration: 1-2 hours
LOCATION
30 Lansdowne Street, Leamington Spa CV32 4SP, England
CONTACT
Website
+44 1926 888477
Write a ReviewReviews (24)
Traveller rating
Traveller type
Time of year
Language
Filter

1 - 10 of 24 reviews

Reviewed 3 weeks ago via mobile

I booked through a online agent who confirmed the treatment, I received a phone call on the day advising the appointment wasn’t available. When I asked about how the refund process worked the lady became very aggressive and told me it wasn’t her problem and...More

Thank Rachael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2018

When you enter the spa you could be forgiven for not knowing it was one. There are two large racks of clothes which I'm assuming are dry cleaning or being sold ? Hard chairs and an empty reception desk. It was evident now why I...More

Thank Oriane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2018 via mobile

Booked 2 caci facials. Was an additional charged £7 for a collagen mask which set like a clay. I have no doubts it was a cheap mask- used to mark the price up. It left my skin dry, not hydrated. The first facial entailed 20...More

Thank Craig L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 7 April 2018 via mobile

Really really disappointed. They were half an hour late which isn't great when you sort childcare to have a "treat" I had a hot stone massage which was different to a normal massage but pleasant enough until in the evening it triggered my Sciatica which...More

1  Thank Junejune2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2018

My children treated my to an early Mother's day present of a 60 minute aromatherapy massage and a manicure. The massage therapists English was limited but her massage skills were excellent. The lady who did my nails was very friendly and did a great job...More

Thank dagmarp658
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2017

Incredibly priced treatment centre! The list of treatments you can receive is extensive and the staff are more than willing to accommodate with trying to fit you into an appointment that suits you. Staff are really friendly and professional. The main highlight of this centre...More

Thank cb1195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2017

I have experienced many great massages this year, but I am completely disappointed by the massage I had here, actually went away from it with neck ache.

1  Thank Gunner S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2017

I was given a groupon for my 50th birthday for a hot stone massage and body exfoliation, Booking was easy, very professional over the phone, and reminded me to bring my voucher with me. On arrival was given a form to fill in, my treatment...More

1  Thank 14Kez07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2017 via mobile

I have had a lot of massages and this did not sadly live up to a good one. The girl was lovely and I felt sorry for her but I genuinely did not leave feeling relaxed in anyway. Firstly I bought a groupon so I'm...More

Thank Sapphire2829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2017 via mobile

I was thoroughly disappointed with the spa. The management was poor and unhelpful. When calling up to book treatments from a Groupon voucher, I enquired about the cost of an additional treatment- she listed a whole host of unnecessary prices and when I said I...More

3  Thank VictoriaJEP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Nearby HotelsSee all 15 hotels in Leamington Spa
The Lansdowne Hotel
181 reviews
.16 km away
Angel Hotel
436 reviews
.27 km away
Episode Hotel
795 reviews
.28 km away
Travelodge Regent Hotel Leamington Spa
407 reviews
.50 km away
Nearby Restaurants
Spa Town Coffee
129 reviews
.27 km away
Fox and Vivian
462 reviews
.23 km away
Lotus Moon Thai Cuisine
169 reviews
.29 km away
Basement Browns - Leamington Spa
198 reviews
.27 km away
Nearby Attractions
Jephson Gardens
1 129 reviews
.48 km away
Royal Pump Rooms
294 reviews
.53 km away
Art in the Park
27 reviews
.49 km away
Queen Victoria Statue
36 reviews
.56 km away
Questions & Answers
Get quick answers from Junerain Spa & Treatment Clinic staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
;