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Maidstone Leisure Centre

Mote Park Willow Way, Maidstone ME15 7RN, England
+44 1622 220232
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Review Highlights
VERY POOR OVERALL

I used to be a member there, but left because of the chronic under-investment. If something breaks... read more

Reviewed 2 weeks ago
Patrick B
Aqua challange

Would like to say a massive well done and thank you to the lifeguard on the aqua challenge for my... read more

Reviewed 12 June 2018
jimmybrown55
,
Larkfield, United Kingdom
via mobile
Read all 270 reviews
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Overview
  • Excellent48%
  • Very good20%
  • Average10%
  • Poor12%
  • Terrible10%
Travellers talk about
“polar adventure” (15 reviews)
“wave machine” (21 reviews)
Open Now
Hours
Hours Today: 06:30 - 22:00
LOCATION
Mote Park Willow Way, Maidstone ME15 7RN, England
CONTACT
Website
+44 1622 220232
Write a ReviewReviews (270)
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All reviews
"swimming lessons"
in 27 reviews
"polar adventure"
in 15 reviews
"wave machine"
in 21 reviews
"weight management"
in 11 reviews
"holiday club"
in 4 reviews
"swimming club"
in 5 reviews
"family changing"
in 6 reviews
"lane swimming"
in 6 reviews
"lose weight"
in 3 reviews
"soft play"
in 14 reviews
"school holidays"
in 11 reviews
"family swim"
in 3 reviews
"reception staff"
in 5 reviews
"excellent facilities"
in 5 reviews
"gym equipment"
in 3 reviews
"great fun"
in 16 reviews
"birthday party"
in 9 reviews
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1 - 10 of 269 reviews

Reviewed 2 weeks ago

I used to be a member there, but left because of the chronic under-investment. If something breaks, it is rarely fixed. Three examples: A. Three of the downstairs gents toilets are out of action. One is a disabled toilet. The other two have been out...More

Thank Patrick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 1 week ago

Hi Patrick, Sorry but i would like to reply to your comments and see if i can answer some of your queries and apologise that you have not enjoyed your experience with us and in return have left as a member here. I am disappointed...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2018 via mobile

Would like to say a massive well done and thank you to the lifeguard on the aqua challenge for my children's visit back in the beginning of May. My son said "it was so much fun can we do it again". And my daughter was...More

1  Thank jimmybrown55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 4 weeks ago

Hi Jimmy, We are glad to hear that you and your children had a great visit with us and enjoyed our Aqua Challenge. Your comments for our Lifeguards will be passed onto the team and this is great feedback to receive thank you! We hope...More

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Reviewed 10 June 2018 via mobile

Great place to see and great staff. Definitely coming back thank you very much will be coming back was great

1  Thank Reece B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 11 June 2018

Hi Reece, Thank you for taking the time to leave a review! It is great to hear that you had an enjoyable visit with us and we look forward to seeing you again soon.

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Reviewed 10 June 2018 via mobile

Thank you to Elliot the life guard that was on duty this morning for making this mornings swim such a pleasurable experience

1  Thank Bronwynne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 11 June 2018

Hi Bronwynne, Thank you for taking the time to leave a review regarding your swim this morning. It is great to hear that Elliot our lifeguard has had that impact on your visit. We hope to see you again soon! Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2018 via mobile

Great place and my boys 8 and 10 love it there. Just an observation today. The inflatable course is great but there were a couple of lads that clearly work there or knew the people that did that were just pratting about and nothing was...More

2  Thank Amy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 11 June 2018

Hi Amy, Thank you for taking the time to leave a review and we are disappointed to hear you did not have a good experience within our Cafe. Your comments will be passed onto our Catering Manager to review and act upon some of the...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018 via mobile

We took along our son and his friend to the aqua challenge today. It was brilliant, all the staff running the session were friendly, fun and helpful, especially a big thank you and well done to Ashley. Great value for money and enjoyed by all...More

2  Thank Nina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 11 June 2018

Hi Nina, Your comments will be passed onto the team here at Maidstone Leisure Centre and personally to Ashley. It is great to receive feedback such as this to give back to our staff. We are glad you enjoyed your visit and your son and...More

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Reviewed 28 May 2018 via mobile

Mote Park Leisure Centre has been a firm favourite since we moved here many years ago. The swimming, diving and soft play areas are great, as were the special events in the past for Star Gazing. No issues here, friendly staff and three pools including...More

2  Thank Madmumoftwoboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 29 May 2018

Thank you for taking the time to leave a review regarding all of our facilities here at Maidstone Leisure Centre. It is great to hear that you have had good use out of the centre with your family since you moved to the area. Looks...More

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Reviewed 27 May 2018 via mobile

After going to have a lovely time roller skating in their hall. They sent me a parking ticket for betting over the allotted 3 hour stay even though I had used their machine to put my car details in. Will never be using these facilities...More

1  Thank wannieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2018 via mobile

Had a visit of Maidstone Leisure Center with my partner and their premises has a decent amount of Gym equipment and a large swimming pool. The price for membership is reasonable in comparison to other Gyms in the area that do not have swimming as...More

2  Thank AllanJacobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 29 May 2018

Thank you for taking the time to leave a review. Great to see you have enjoyed visiting our centre and all the facilities that we have available here for everyone. Our 3 floor Gym facility, multiple workout studios and many many swimming pools give quite...More

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Reviewed 13 May 2018

I paid £4.80 for my son to enjoy all the facilities of the leisure pool. When we got there the Shute was closed and the rapids were closed. All we could do was swim from one side of the pool to the other. Pretty boring...More

Thank Ray C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 29 May 2018

Hi Ray, Apologies that this was the case during your visit. Our interactive pool time table on our website should have been able to tell you what is available at what time. Unfortunately we do hold some workout classes within our lagoon pool which change...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
LeandaDarling
16 June 2016|
AnswerShow all 3 answers
Response from LeandaDarling | Reviewed this property |
i wish someone had "urged" me at the counter to safeguard myself. This did not happen and it was not even a busy period at the pool. it is good to know that there is no way to speak to this car park management that even... More
0
Votes
ZappSouthEastUK
10 December 2015|
Answer
Response from Swim1978 | Reviewed this property |
Hi, Yes, the ratio for adult to child swimming is as detailed below: Children aged 4-7 must be accompanied by a responsible adult (16+) in the ratio of 2:1. If one or more child is under the age of 4 they must be wearing... More
0
Votes