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I arrived late in the evening and joined the fast moving queue to purchase a ticket to my final destination.
There were several people ahead of me speaking in broken English, through the glass cubicle to the person issuing the rail tickets.I could not help...More
We were only travelling to Horley but boards showing all stopping points are not everywhere so had to keep asking what platform we needed. In the end we were on the wrong platform even though we were directed there by a member of staff -...More
First of all - rail is THE way to arrive or depart from Gatwick airport. However, even for a seasoned European train traveller, it can be confusing, as the destination boards show only the final destination of the train, not the intervening stations (at least...More
Credit where it is due.Gatwick designed the location of the station, effectively the front door of the South Terminal, together with the very quick shuttle link to the North Terminal, extremely well.
The problem is that everything else in the station is a horror show....More
They were very helpful when we asked about applying for National Rail cards. The layout is fairly easy to maneuver. We ran into a problem when someone jumped in front of a train, but they managed to get us to Brighton about 90 minutes later...More