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Review Highlights

Nice station, trains are usually on-time and the platforms are next to the step of the train. the... read more

Reviewed 5 days ago
Amazingly helpful staff

First of all - rail is THE way to arrive or depart from Gatwick airport. However, even for a... read more

Reviewed 2 weeks ago
via mobile
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  • Excellent22%
  • Very good36%
  • Average24%
  • Poor11%
  • Terrible7%
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| London Gatwick Airport, Crawley, England
Reviews (131)
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All reviews gatwick airport easy access to london ticket window free monorail oyster card buy your tickets south coast trains run london victoria bedford kiosk turnstile ticketing express
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1 - 10 of 118 reviews
Reviewed 5 days ago

Nice station, trains are usually on-time and the platforms are next to the step of the train. the platforms are accessible and there are always staff on hand

Thank SWref
Reviewed 1 week ago

the airport train station is very easy to find and use the staff are very helpfull and the times are good

Thank lallyalan1
Reviewed 1 week ago

I arrived late in the evening and joined the fast moving queue to purchase a ticket to my final destination. There were several people ahead of me speaking in broken English, through the glass cubicle to the person issuing the rail tickets.I could not help...More

Thank MargaritaF350
Reviewed 1 week ago

We were only travelling to Horley but boards showing all stopping points are not everywhere so had to keep asking what platform we needed. In the end we were on the wrong platform even though we were directed there by a member of staff -...More

Thank roastpotato
Reviewed 1 week ago

The train is one of the best ways to travel here - very safe and convenient. As well the price is so reasonable and the time schedule is great!

Thank welltraveledcdn
Reviewed 2 weeks ago via mobile

First of all - rail is THE way to arrive or depart from Gatwick airport. However, even for a seasoned European train traveller, it can be confusing, as the destination boards show only the final destination of the train, not the intervening stations (at least...More

Thank Alasdaircharles
Reviewed 3 weeks ago

Credit where it is due.Gatwick designed the location of the station, effectively the front door of the South Terminal, together with the very quick shuttle link to the North Terminal, extremely well. The problem is that everything else in the station is a horror show....More

Thank bifrons
Reviewed 4 weeks ago

Gatwick railway station is really convenient for easy access to the airport. You just go up the stairs and your in south terminal or you go on a free monorail to the north terminal.

Thank busbylewis
Reviewed 3 October 2018

They were very helpful when we asked about applying for National Rail cards. The layout is fairly easy to maneuver. We ran into a problem when someone jumped in front of a train, but they managed to get us to Brighton about 90 minutes later...More

Thank booboo51
Reviewed 2 October 2018

Great servce, assistence available. Automatic ticket purchasing or use Ticket kiosks. Easy to get to trains below. Lots of little shops to get drinks/eate

Thank Rbattis
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