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Review Highlights
Another victim to the car park charge

I feel aggrieved at being stung for £100 for a car park charge. The 'official' signs are tiny and... read more

Reviewed 2 weeks ago
Adventure36514155460
Rip off!!!!

So we got one of those Groupon vouchers, 20 quid for 4. Seems fair, however there was 5 of us. We... read more

Reviewed 12 October 2018
769tonyh
,
Corby, United Kingdom
via mobile
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  • Excellent12%
  • Very good16%
  • Average12%
  • Poor16%
  • Terrible44%
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1 Mallard Road, Peterborough, England
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+44 1733 260222
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Top Selling Tours & Activities in and around Peterborough
from US$14,30
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Reviews (108)
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1 - 10 of 108 reviews
Reviewed 2 days ago via mobile

Well the ice rink is basic and quite old and tatty, however that’s not the worst of it, the car parking is designed to con people to paying the £100 car parking charge as all signs are hidden and not easily seen. They did try...More

Thank 493mohammedn
Reviewed 4 days ago via mobile

Easy enough to find .. Parking is on private land adjoining the rink but charge was £1 for 3 hours or £2 for 24 hours so I thought £1 wasn't bad but did think it would have its own parking for customers . You don't...More

Thank christiana s
Reviewed 2 weeks ago

I feel aggrieved at being stung for £100 for a car park charge. The 'official' signs are tiny and easily missed, so be careful. Obviously carefully designed to catch as many people out as possible. As for the venue itself, well it's an ice rink,...More

Thank Adventure36514155460
Reviewed 2 weeks ago via mobile

I have been using Peterborough rink for years and years. I have never ever paid for parking, not once. Because I have never seen any signs about parking charges, not once. I spend probably £30-£50 each time I visit, every few months. Last time I...More

2  Thank John S
Reviewed 12 October 2018 via mobile

So we got one of those Groupon vouchers, 20 quid for 4. Seems fair, however there was 5 of us. We paid the price for our 5 year old and guess what?? It cost over 10 quid for one 5 year old. An absolute joke!!!...More

Thank 769tonyh
Reviewed 10 October 2018 via mobile

I've been coming here for years and I havent had any trouble even with the parking. I have seen numerous comments regarding parking but unless you are blind you can see the meters and the signs. I always pay £2 for 24 hours on arrival...More

1  Thank MrsWilliamson18
Reviewed 1 October 2018

I won't talk about the ice rink itself, as the business is in the process of alienating many, many of its customers with a parking company, so that's where I will focus. We arranged for a group of children to come to the ice rink...More

3  Thank bencarl
Reviewed 25 September 2018 via mobile

Very disappointed with this ice rink Poor condition on the ice risk of injury very likely Staff don’t give a dam rude and poorly trained Waste of money and high risk of injury when skating Not like other plante ice venues However has a good...More

1  Thank spencergrheams
Reviewed 22 September 2018 via mobile

My wife and my daughter went here for a birthday party and the skates my wife payed to hire where not even fit for the bin. Really disappointed with the health implications.More

1  Thank martyng1234
Planet_Ice, Duty manager at Planet Ice Peterborough, responded to this reviewResponded 25 September 2018

Dear martyng1234 Thank you for getting in touch with us regarding your concerns following your wife's visit here with us at Planet Ice Peterborough. We value our customers feedback and would like to ensure you that all complaints are managed appropriately with relevant actions taken...More

Reviewed 11 September 2018 via mobile

We visited Planet Ice with our two young children and really enjoyed ourselves. The children were given lots of support in getting the right skates/penguin things and they loved the disco feel with the music on. We managed to get a good discount with Groupon...More

Thank Cathemmadee
Planet_Ice, Duty manager at Planet Ice Peterborough, responded to this reviewResponded 18 September 2018

Hello Cathemmadee Thank you for taking the time to leave a review following your visit to Planet Ice Peterborough. We are glad you enjoyed your visit and look forward to seeing you again in the future! Kind regards

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