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Botleigh Grange Spa

Grange Road | Botleigh Grange Hotel, Hedge End SO30 2GA, England
+44 1489 787700
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Review Highlights
Grimey, old and sad

Stayed at this so called 4 star hotel this week. Room smelt damp. No double glazing - original... read more

Reviewed 4 weeks ago
Bhavesh P
via mobile
Great spa

Visited as part of an overnight break at the hotel. Loved the treatments, the therapists are very... read more

Reviewed 4 weeks ago
Julesmar
via mobile
Read all 72 reviews
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The Spa at Botleigh Grange Hotel is a luxurious spa based near Southampton and we pride ourselves on the fantastic customer service from our knowledgeable, professional team. With an array of luxurious ESPA treatments to choose from and being surrounded with tranquil views of the grounds and gardens, The Spa at Botleigh Grange provides you with the perfect environment and ambience to help you relax and unwind. The ESPA products that we use are designed to work from the inside out to create a natural beauty and inner calm. Every product is expertly crafted to deliver a sensory experience through the beautiful aromatherapy blends and unique formulation textures. Using the highest quality, purest ingredients from nature to create long term benefits for the structure and health of your skin as well as delivering immediate results.
  • Excellent34%
  • Very good26%
  • Average19%
  • Poor6%
  • Terrible15%
Travellers talk about
LOCATION
Grange Road | Botleigh Grange Hotel, Hedge End SO30 2GA, England
CONTACT
Website
+44 1489 787700
Write a ReviewReviews (72)
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All reviews
"relaxation room"
in 6 reviews
"full body massage"
in 4 reviews
"spa treatments"
in 2 reviews
"birthday treat"
in 3 reviews
"overlooking the grounds"
in 2 reviews
"therapist"
in 6 reviews
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1 - 10 of 72 reviews

Reviewed 4 weeks ago via mobile

Stayed at this so called 4 star hotel this week. Room smelt damp. No double glazing - original windows were breazy and let in rain. Bathroom was old and unclean. Windows had mould. Bed sheets were not clean and found a pube underneath the pillow....More

2  Thank Bhavesh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Visited as part of an overnight break at the hotel. Loved the treatments, the therapists are very friendly. Deffo worth a visit

Thank Julesmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2018

Arrived in reception, checked in and confirmed that our previously booked treatments were still ok. Went to use the pool to be informed that pool area was not available for use for the next hour due to classes. Of we go for a coffee to...More

2  Thank DEXTER52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 11 April 2018 via mobile

I wouldn't classify this hotel as a 4 star hotel. I booked a deluxe room, was given a double bed rather than king size, not only that the bed was very squeaky while moving around in bed. There's no air condition inside, Windows could only...More

1  Thank abdul h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2018

We stayed at Botleigh Grange hotel & Spa for one night only - overall stay was rather pleasant; however we were disappointed with the breakfast which was extremely overpriced which was accompanied by poor service. The overall atmosphere made us feel comfortable and the hotel...More

Thank Makeisha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fran S, Marketing at Botleigh Grange Spa, responded to this reviewResponded 31 March 2018

Dear MakeishaB, Thank you for taking the time to leave a review regarding your recent stay with us. I am sorry to hear that you had issues with breakfast and the service of this. Particularly, that this tainted an overall good stay. Please rest assured...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2018 via mobile

Always love coming here to use the Spa facilities, perfect after a hard day at work to come & chill here! Beautiful views too!

Thank Roxyreval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fran S, Marketing at Botleigh Grange Spa, responded to this reviewResponded 26 March 2018

Thank you for your glowing review Roxyreval! So glad you love to visit us for some regular relaxation. Don't forget to keep an eye on our website for special offers that might interest you. Look forward to welcoming you again soon. Kind regards, Fran

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2018 via mobile

Drab dirty! Room was disgusting, I’d have found better furniture in a skip! Honestly stunned at how bad this place is, the pictures do not reflect the state of repair the place is in. We cancelled and went to the New Place Hotel down the...More

2  Thank riccigwill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2018

Truly dreadful. Someone else has mentioned Fawlty Towers. Went for works Christmas Party. Sat down at 7.30pm, starters came out at 8.30pm, mains at 9.30pm, desserts 10.15pm. No nibbles on our table as they had run out of bread. Several bar pumps did not work...More

1  Thank Sarah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2017 via mobile

Stayed for a short break with a young child. I must say for the cost it was lovely. My daughter loved the staff who were all very attentive to her. Spa treatments not over expensive. How lovely to have afternoon tea overlooking the grounds

1  Thank Ava H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2017 via mobile

We booked the time to share package, which included a lunch from the spa menu and a glass of fizz. Mud treatment was amazing in our own private room, the facial was so relaxing and the therapist was very professional, experienced and knowledgable. My husband...More

Thank kellypomelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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