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Fort William VisitScotland iCentre

15 High Street, Fort William PH33 6DH, Scotland
+44 1397 701801
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Helpful

We dropped in to get a map of the town and to get travel tips to Nevis Range and the Ben Nevis Inn... read more

Reviewed 2 weeks ago
Mimi M
,
Glasgow, United Kingdom
Excellent Information Centre

I popped in to find out some information about Fort William and tablet and the staff were ever so... read more

Reviewed 4 weeks ago
938fjg
,
Ulverston, United Kingdom
Read all 175 reviews
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Overview
  • Excellent49%
  • Very good38%
  • Average5%
  • Poor4%
  • Terrible4%
Travellers talk about
LOCATION
15 High Street, Fort William PH33 6DH, Scotland
CONTACT
Website
+44 1397 701801
Write a ReviewReviews (175)
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"helpful information"
in 5 reviews
"local attractions"
in 5 reviews
"source of information"
in 3 reviews
"free leaflets"
in 3 reviews
"visit scotland"
in 5 reviews
"mountain vistas"
in 2 reviews
"internet access"
in 2 reviews
"informative staff"
in 2 reviews
"ben nevis"
in 8 reviews
"great hike"
in 2 reviews
"nevis range"
in 3 reviews
"timetable"
in 7 reviews
"souvenirs"
in 9 reviews
"fort"
in 34 reviews
"visitors"
in 12 reviews
"query"
in 2 reviews
"shop"
in 9 reviews
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1 - 10 of 139 reviews

Reviewed 2 weeks ago

We dropped in to get a map of the town and to get travel tips to Nevis Range and the Ben Nevis Inn. All the ladies were very patient and highly helpful. The visitor centre also has a nice stock of Scottish crafts and gifts.

Thank Mimi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I popped in to find out some information about Fort William and tablet and the staff were ever so friendly and helpful. They have an eclectic mix of guide books,maps and souvenirs but no tablet. The staff can advise you on anything visitor related and...More

Thank 938fjg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

a very nice place to shop many shops of different requirements, from Whiskey to Scottish wools, and many others.

Thank john s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 weeks ago

We were in Fort William for a long weekend and wanted to get the most of our time. We visited the centre shortly after arrival. The staff were very friendly and helpful and took time to explain what was available in the area, travel times...More

Thank Buxton68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

Scotland is investing in its tourism with real people and these folks are the best of Scotland. The town has a lot to offer and if you visit this information center they will tell you how to get where you are going.

Thank KodiakEd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

was there with friends on a day out in fort william walked round the shops This was a great hike with impressive mountain vistas and forest paths

Thank michaeljamesgamm2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2018

Lovely and helpful people in here, needed urgent information, re Banks, so helpful, gave us maps and postcodes for banks nearby and at Inverness, really helped us out.

Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2018

We arrived in Fort William without much of a plan, so we went to the iCentre expecting some flyers and additional info. Instead we ended up getting detailed recommendations from Caroline for hiking routes, where to buy new gear and where to eat. This saved...More

Thank Wouter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison M, General Manager at Fort William VisitScotland iCentre, responded to this reviewResponded 17 May 2018

Dear Wouter B Thank you so much for your lovely comments about our Information Centre in Fort William and particularly your feedback about Caroline. It's always fantastic to read such comments and I'm delighted you enjoyed the walks and restaurants Caroline recommended. She's a goldmine...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2018 via mobile

Seeking information about accomodation we were greeted with smile even though it was before closing time. Few minutes later we had map with recommendations within our desired price range and lady behind counter would gladly made phone reservation if we asked her for it.More

Thank Jakub K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison M, General Manager at Fort William VisitScotland iCentre, responded to this reviewResponded 17 May 2018

Dear Jakub K Thank you very much for your kind comments on our Information Centre and staff in Fort William. It's always lovely to get such comments! I do hope you enjoyed your stay in the area and we look forward to welcoming you back...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2018

Located within the main street this is a good source of brochures and information about the locality. The staff were friendly and informative. Worth a visit if you have a query about any attractions, destinations etcMore

Thank Peter O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison M, General Manager at Fort William VisitScotland iCentre, responded to this reviewResponded 17 May 2018

Dear Peter O Thank you so much for your comments on our Information Centre and staff in Fort William. I'm delighted you found your visit informative and hope that you enjoyed your stay in the Lochaber area. We look forward to welcoming you back to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
MUNCH369
9 August 2016|
Answer
Response from Info_VisitScotland | Property representative |
Hi and apologies for the confusion! yes, there is a regular local bus service (No.44 bus) which runs approximately every hour and takes about 20mins to the centre of town. The company who run the bus service are called... More
1
Vote
MUNCH369
6 August 2016|
AnswerShow all 3 answers
Response from Ranald_Gilbert | Property representative |
I'm assuming that it is the Caledonian Hotel in Edinburgh you are staying in (there's also a Caledonian Hotel in Oban!) in which case you could take either a bus or train to Fort William. Both journeys would take around 5... More
0
Votes
artnuvo
26 April 2016|
Answer
Response from Ranald_Gilbert | Property representative |
Hi Bruce, Sorry for the delay in replying but yes you can walk safely from the train station or Premier Inn to Inverlochy Castle. You'll see Morrisons Supermarket outside the Train Station, and if you cross over their car... More
0
Votes
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