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IS Unique Salon at 199 Bath Street Glasgow specializes in a variety of deluxe treatments such as massage, facials, nail and eye treatments, make up and tanning. Unfortunately we have an ex member of staff who is writing malicious reviews and as a...more
My wife bought me two massage vouchers in May for Father's Day after numerous emails and phone calls I gave up, the number now says it doesn't take incoming calls. I visited to check and the salon is closed and doors bolted up. They have...More
I received a groupon voucher for my birthday for a massage and after the birth on my daughter in December I was very much looking forward to some pampering and some "me time". When I first got in touch (in may) I was told that...More
Myself, my two sisters and my mother arrived for our appointment on Saturday 13th June to find a note on the door saying the Salon was being refurbished and they will open back up on Monday 22nd June. The note also said they called all...More
I received a voucher from a family member for my birthday to have some beauty treatments two weeks ago, which I thought was a lovely idea. I have called this spa for a solid two weeks with not one person answering the phone - although...More
This Spa is an absolute disgrace. I made an appointment a month ago for my friends birthday treat, 2 days before my appointment I phone to double check the time of my appointment and they inform me that they will be closed for 3 weeks...More
We had a deal for massage facial and nails for £26 each person.
On arrival we let our self's in and sat for a good 10 minutes on our own (yesterday Friday)whilst the phone rang constantly unanswered so I can understand the frustrations of others...More
I got a Groupon for a £10 shellac manicure. The decor and atmosphere is fantastic. All the staff were very friendly and welcoming. The girl who did my nails was very helpful and chatty. She did a very professional and fast job. I have had...More
Booked through Wowcher for a Mother's Day gift that consisted of a massage, facial and manicure. We were really looking forward to it but couldn't be more disappointed.
First impressions weren't great considering how difficult it is to get through on the phone to make...More
2 Thank BEFLRE
Paul I, General Manager at IS Unique, responded to this reviewResponded 11 April 2015
Thanks for taking time to review us as we value both negative and positive criticism greatly.
Firstly I would like to apologise for your bad experience with us.
In relation to contacting us we have a receptionist on the desk Monday, Thursday, Friday...More
I had been given a pamper package with groupon as a Christmas gift. The package was a massage, facial and manicure. I emailed the salon as was unable to get through to inquire about various dates. I received a prompt reply with an available date....More
Paul I, Manager at IS Unique, responded to this reviewResponded 28 March 2015
Thank you for your lovely feedback Suzanne, it is very much appreciated.
We're very glad that you enjoyed your day so much, we do look forward topampering you again soon.
Sharon at Studio Unique