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For two centuries the Laing family has been at the forefront of the Scottish jewellery trade. Established in 1840 by James Laing, the company quickly became known for exceptional design and superior craftsmanship – a reputation that has only grown...more
I had occasion to visit the Service Department today after a earlier phone call yesterday to obtain information.
Both contacts were extremely pleasant with staff members who very professional and knowledgeable. I was most impressed when they knew my name and what I wanted when...More
My husband visited this establishment a week ago to buy me an item of jewelry for a Christmas present. He received indifferent and unhelpful service, and felt the sales lady could really not be bothered. I have suggested to friends,while on holiday in Edinburgh to...More
Visited recently to have adjustment to bracelet on a recent purchase. The customer service was 2nd to none. Friendly staff, who have a genuine interest in what they do. Very informative and helpful. Keep up the good work folks!
Date of experience: February 2017
Suits and shopping bags rule the streets of New Town, until after dark when strappy dresses come out to play. This is the city’s central business district with its smaller offices, clothes boutiques, and many of the city’s flashiest restaurants and ritziest clubs. The architecture along roads like George Street helps give it a swank and formal feel: it’s a planned Georgian development of regal townhouses, geometric
squares, and self-important statues. But it’s also a very wanderable neighbourhood, with a healthy bustle at almost any time of day and fine people-watching in places like St Andrew's Square which fills with picnickers around lunch. You’ll also find a series of cheerful basement bistros on Hanover Street, while dark Rose Street has something of the feel of an undiscovered back alley and is chock-full of characterful pubs and small independent shops.