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Beauty Rooms at The Carlton Hotel - CLOSED

19 North Bridge | The Carlton Hotel Edinburgh, Edinburgh EH1 1SD, Scotland
+44 131 472 3000
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Review Highlights
Very tired and dated spa facilities.

I was really apprehensive about visiting this spa but had been given a voucher as a treat .The... read more

Reviewed 1 April 2016
maggief_11
,
Edinburgh, United Kingdom
Spa day for 2

Got a spa day for 2 deal through itison and was a bit apprehensive about going after seeing some of... read more

Reviewed 7 March 2016
titch278
,
Penicuik, United Kingdom
Read all 64 reviews
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Overview
  • Excellent1%
  • Very good21%
  • Average18%
  • Poor25%
  • Terrible35%
1 Apr 2016
“Very tired and dated spa facilities.”
7 Mar 2016
“Spa day for 2”
LOCATION
19 North Bridge | The Carlton Hotel Edinburgh, Edinburgh EH1 1SD, Scotland
Princes Street and Gardens
CONTACT
Website
+44 131 472 3000
Reviews (64)
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1 - 10 of 64 reviews

Reviewed 1 April 2016

I was really apprehensive about visiting this spa but had been given a voucher as a treat .The spa itself is well past its best . I was warmly welcomed and the treatments were clearly outlined ,however in the cramped changing room there were no...More

Thank maggief_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2016

Got a spa day for 2 deal through itison and was a bit apprehensive about going after seeing some of the reviews on trip advisor but can honestly say that my mum and I had a lovely day. Yes the hotel is in the middle...More

Thank titch278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 February 2016 via mobile

I visited the beauty rooms at the Carlton hotel with my partner as part of our weekend away to Edinburgh. Was apprehensive about visiting the spa after reading previous reviews. The whole building which the spa was situated in was currently undergoing extensive renovations, which...More

Thank Tom R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 31 January 2016

Took my mum for her first ever spa day as a wee birthday treat. On arrival the receptionist was very friendly and helpful, directing us where to go. We went for lunch first and the staff were extremely helpful. Both mum and I have Coeliac...More

Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2016

Spent a lovely day here on Saturday with 5 friends, we were not sure what to expect after reading previous reviews.Well, we thoroughly enjoyed our day out. The staff were very welcoming and helpful, we made use of the Gym and Spa and all enjoyed...More

Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2016

Not quite sure what to make of the spa experience. It felt somehow an uncomfortable event rather than relaxing time. It was obvious the entire leisure complex is in dire need of an upgrade, but equally attention should be paid to providing an atmosphere through...More

2  Thank CraigFF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2016

I booked this as an after Christmas treat for myself and 3 family members. Upon arrival we were check in and told where the changing rooms were and robes etc.... Changing rooms were not pleasant very old looking - hairdryer did not work nor straighteners...More

1  Thank Julieb2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2015 via mobile

I recently visited the spa for a signature spa day. The day was a complete waste of money. The spa is run down and dingy and not at all a relaxing environment to be in. I was supposed to have two 30 minute treatments however...More

11  Thank Kx123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2015

So, I will start from the beginning, obvious to some, but with so many issues to cover it's hard to start somewhere... I bought this from Groupon, as a birthday present for my mother, two treatments each, was quite disappointed lunch was not available but...More

7  Thank Lamza9012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHotelCollection, General Manager at Beauty Rooms at The Carlton Hotel, responded to this reviewResponded 29 September 2015

Dear Lamza9012, Thank you for leaving us your feedback and also for taking the time to discuss this with Finlay Anderson. We are glad that you will be returning in the future to visit us. Kindest regards Linda Watson General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2015

I have to admit to being a little apprehensive after reading the latest reviews . I was treated to this spa day as a birthday gift. However we were a group of four and felt very pampered and relaxed after our day. Yes the facilities...More

1  Thank Bordercolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHotelCollection, General Manager at Beauty Rooms at The Carlton Hotel, responded to this reviewResponded 11 August 2015

Dear Bordercolly, It is great to read that everyone thoroughly enjoyed their visit to The Carlton Hotel and thank you for the review. I have noted your comments about the coffee quality and I do hope that you will return for another relaxing visit again...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
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