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The Balmoral Spa

Open Now: 06:30 - 22:00
Open today: 06:30 - 22:00
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Review Highlights
Balmoral Spa I miss you!

I visited the Spa every day in August and loved using the pool, the steam room, going to the... read more

Reviewed 5 weeks ago
viwalsh2004
,
Altea, Spain
Heaven

I visited for the first time with a friend who has been several times. He assured me that it was an... read more

Reviewed 29 July 2018
Abs359
via mobile
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Traveller Overview
  • Excellent77%
  • Very good9%
  • Average7%
  • Poor3%
  • Terrible4%
5 weeks ago
“Balmoral Spa I miss you!”
29 Jul 2018
“Heaven”
About
The Balmoral Spa is the ultimate urban spa experience. A retreat in the heart of the city, The Balmoral Spa offers a sanctuary of personal comfort and total escapism, with the highest levels of personalised service.
Open Now
Hours Today: 06:30 - 22:00
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Contact
1 Princes Street | Balmoral Hotel, Edinburgh EH2 2EQ, Scotland
Princes Street and Gardens
Website
+44 131 622 8880
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Reviews (99)
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1 - 10 of 96 reviews
Reviewed 5 weeks ago

I visited the Spa every day in August and loved using the pool, the steam room, going to the fitness classes and generally 'hanging out'. Since returning to Spain I've had two trips to a spa in a local 'luxury hotel' and there is no...More

1  Thank viwalsh2004
Reviewed 29 July 2018 via mobile

I visited for the first time with a friend who has been several times. He assured me that it was an exceptional experience and was absolutely correct. The staff at the front desk could not have been more helpful and the facilities were so clean...More

1  Thank Abs359
Reviewed 27 July 2018 via mobile

Visited on the 27th July 2018. My sister and I came here for hern 'hen do' just the two of us to relax and unwind as we have such busy lives. I had a massage with susie. I can honestly say hand on heart never...More

1  Thank Kym B
BalmoralEdinburgh, General Manager at The Balmoral Spa, responded to this reviewResponded 2 August 2018

Dear Kym B, What wonderful feedback on your massage with Susie, thank you for taking the time to write. Susie was delighted to hear your kind words and that she managed to help you unwind, relax and celebrate such a special occasion. Thank you again...More

Reviewed 23 July 2018 via mobile

Since visiting for the first time in April I have been back many times and had a fabulous experience every visit. Kirsty and Francesca are lovely therapists and can’t recommend them enough. If your looking to unwind and relax then this is the place. Took...More

1  Thank David S
BalmoralEdinburgh, General Manager at The Balmoral Spa, responded to this reviewResponded 25 July 2018

Dear David S Thank you for your most kind review - I am delighted to learn that you have returned several times since your first visit. I agree The Balmoral Spa is a wonderful place in which to unwind and I am truly delighted that...More

Reviewed 23 July 2018 via mobile

The staff at the Balmoral spa are friendly and inviting. All were helpful, full smiles and happy to make you feel comfortable after exiting the elevator. The convenience of the elevator directly to the spa makes it a must. The facility is clean and complete...More

Thank Calgrove
BalmoralEdinburgh, General Manager at The Balmoral Spa, responded to this reviewResponded 25 July 2018

Dear Calgrove Thank you for your most kind review which I was delighted to read this morning. I agree, the team we have in place are truly second to none and ensuring our guests the very best spa experience is at the very heart of...More

Reviewed 21 July 2018 via mobile

Strangest spa experience ever. While Susie gave an excellent massage, the time allotted for my 70 minute massage was less than 50 minutes. Apparently the treatment room was not stocked, so the therapist left a couple of times for supplies. They allot 10 or 20...More

Thank klmershon
Reviewed 12 June 2018 via mobile

Do not have any complaints. Staff were absolutely fantastic, as was the food and service! Chose the 55 minute deep tissue massage and was introduced to Susie who was going to be my therapist for the day. Absolutely brilliant massage, the oils that were used...More

1  Thank SophiB11
BalmoralEdinburgh, General Manager at The Balmoral Spa, responded to this reviewResponded 17 June 2018

Dear Sophi B It was a joy to read your review and I am delighted you had a wonderful massage. Thank you for mentioning Susie in particular, I will take great pleasure in sharing your comments with her. We are an oasis of calm and...More

Reviewed 12 June 2018 via mobile

Myself and my friend visited the spa for a well deserved pamper. Our package included use of the facilities all day, an afternoon tea and a 55 minute treatment. Facilities and food were brilliant but the star of the day was our therapist Susie. She...More

Thank Aimee_Buchanan
Reviewed 3 June 2018

I've been at the Balmoral Spa on the 2nd of June with my boyfriend. We had all the informations needed by Sarah Broughton, she is been very kind and helpful, Once we got there we received a very warm welcome by Sarah Broughton and her...More

Thank Tonia9922
Reviewed 3 April 2018 via mobile

Never had a massage before but saw great reviews about this place so decided to try it out and was not disappointed! Kirsty gave me a Swedish massage which was amazing! Very friendly and professional service, defo be back.More

Thank David S
BalmoralEdinburgh, General Manager at The Balmoral Spa, responded to this reviewResponded 16 April 2018

Dear David S, Thank you for your review. I am glad to hear you chose the Balmoral for your first massage and to hear we not only met but exceeded your expectations. We have passed on your kind comments to Kirsty who joins me in...More

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Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
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Questions & Answers
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smiler72
3 November 2017|
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Response from BalmoralEdinburgh | Property representative |
Dear smiler72 Thank you for your question. We have a food and beverage menu at The Balmoral Spa that you are welcome to order from throughout the day. We hope to welcome you to the hotel in the future. Kind Regards The... More
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