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Lochcarron Visitor Centre, in the heart of the Scottish Borders, offers our famous mill tours where you see all aspects of tartan production, then peruse our Visitor Centre and shop for knitwear, tartan and our fabulous accessories as well as taking...more
We met friends in Newtown At. Boswells for coffee and decided to visit my sister who is in a Residential Home in Selkirk a few miles away. We were pleasantly surprised to find this place and we decided to have a coffee and traybake to...More
Date of experience: October 2018
AnnaD9307, Manager at Lochcarron of Scotland Visitor Centre, responded to this reviewResponded 25 October 2018
Thank you so much for your lovely review, I shall be sure to pass this on to all the staff.
We hope you can visit again soon.
Nice shop with some expensive but beautiful goods. Coffee shop very cute, lovely staff, but - I have never had such a tasteless meal - baked potato with egg mayo, cheddar and bacon - NO flavour, even the bacon. The mocha was just a very...More
Date of experience: September 2018
AnnaD9307, Manager at Lochcarron of Scotland Visitor Centre, responded to this reviewResponded 27 September 2018
Thank you for taking the time to review your visit and I'm very sorry you did not enjoy your meal, this is unusual to hear.
We do take all feedback on board and I have dicussed this with the coffee shop staff who...More
Nice shop, loads of tartan gift ideas for members of your clan. Did not do the guided tour as not enough time, will do next time. Coffee shop very good and a lot less expensive than many places around the area. Medium cappuccino was huge,...More
Interesting tour of the mill and how tartan is made. Nice gift shop with many items for great souvenirs. The coffee shop has a nice selection of food for lunch and it is of restaurant quality. Friendly service. This is well worth a stop if...More
Date of experience: August 2018
Anna D, Manager at Lochcarron of Scotland Visitor Centre, responded to this reviewResponded 4 September 2018
Thank you for your review, it is lovely to hear you had a great visit on both our mill tour and to our visitor centre and coffee shop.
Did the tour prior to choosing a kilt. Interesting tour and great to see local manufacturing. Well stocked and attractive shop and of course the chance to chose a tartan from hundreds in the workshop. Super friendly and capable service and overall a premium experience....More
Date of experience: August 2018
Anna D, Manager at Lochcarron of Scotland Visitor Centre, responded to this reviewResponded 31 August 2018
It was lovely to meet both you and your son Malcolm on Wednesday and thank you very much for the wonderful review of your visit.
We were delighted to fit Malcolm for his kilt outfit and I look forward to hearing from you...More
We called at the visitors centre and were able to book onto the factory tour. Well worth the cost of the tour and was very interesting. The guide was a worker from the factory and was very passionate and proud about his work.
The tour is of the actual mill. We were lucky to have just 4 people...as it was noisy is places. As a weaver, I knew what he was talking about. I use a small table top loom, but these were amazing. If you have a...More
Date of experience: May 2018
Thank Jody C
Anna D, Manager at Lochcarron of Scotland Visitor Centre, responded to this reviewResponded 14 June 2018
Many thanks for taking the time to leave such a wonderful review, I am so pleased you enjoyed your visit. I shall pass your comments on to all the team here.
Clearly don’t need the customers as was closed 10 mins early. Meant to stay open till 5pm. Very disappointing.More
Date of experience: April 2018
Anna D, Manager at Lochcarron of Scotland Visitor Centre, responded to this reviewResponded 1 May 2018
I'm sorry to hear this, I myself do not work on a Monday and have spoke to the team members who were here yesterday. The door should remain unlocked until 5pm and perhaps they were a few minutes early. I'm very sorry about...More
I have dealt with this company on numerous occasions over the past couple of years. I have found the staff to be always helpful and courteous. Their delivery is excellent, everything I've ordered has been delivered on time and has fitted perfectly. One of the...More