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Review Highlights
Escape Room weekend

As part of our tour of different escape rooms in Cardiff, we visited City Mazes to try out the four... read more

Reviewed 6 days ago
Andrew W
via mobile
Birthday Celebration

I've done a total of 18 Escape Rooms, 17 of which were done this year (my friends and I have a bit... read more

Reviewed 7 July 2018
KirstyGriff
,
Cardiff, United Kingdom
via mobile
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Traveller Overview
  • Excellent36%
  • Very good28%
  • Average18%
  • Poor11%
  • Terrible7%
Travellers talk about
“ice breaker”(5 reviews)
“titanic room”(3 reviews)
“red herrings”(3 reviews)
About
Suggested duration: 1-2 hours
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Contact
8A Trade Street, Cardiff CF10 5DT, Wales
Website
+44 29 2000 4008
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Reviews (96)
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1 - 10 of 96 reviews
Reviewed 6 days ago via mobile

As part of our tour of different escape rooms in Cardiff, we visited City Mazes to try out the four rooms here. The staff were very friendly and did their best to make our visit a happy experience. The location of City Mazes is a...More

Thank Andrew W
Lisa P, General Manager at City Mazes, responded to this reviewResponded 5 days ago

Thank you very much for your review. We have noted your comments and we are in fact just on the verge of refurbishing some of the rooms so thanks for the useful feedback!

Reviewed 1 week ago via mobile

Booked City Mazes in Cardiff for our girls Hen weekend and was such a fab and different experience. We was greeted by Matt who was very friendly, professional and made you feel at ease straight away! Would highly recommend to anyone visiting the Cities the...More

Thank Loatess93
Lisa P, General Manager at City Mazes, responded to this reviewResponded 1 week ago

Thank you very much for your review. Great to hear you had a fab time and we hope you are looking forward to the wedding now. It would be great to see you in either Bristol, Oxford or London and keep an eye out for...More

Reviewed 1 week ago via mobile

What a different yet fab start to birthday celebrations with a group of friends, staff were welcoming and friendly and explained everything to us when we arrived (and even offered a little help when needed!) We would definitely recommend this to others and will definitely...More

Thank June B
Reviewed 4 weeks ago

We've done 2 rooms here (Titanic and Heaven&Hell themed, but more on that later). The staff are friendly and nice. Price is a bit cheaper than normal. The location is a bit more out of the way than the other rooms in Cardiff. Puzzle wise...More

1  Thank Kingaby
Reviewed 8 July 2018 via mobile

What can I say, from the beginning to end it was so amazing. We were welcomed by 3 amazing employees, Lloyd, Megan and Matt. Customer service was excellent- they were very engaging and very helpful. This was my very first time visiting City maze and...More

Thank Farouk K
Lisa P, General Manager at City Mazes, responded to this reviewResponded 9 July 2018

Hello Farouk, Thank you very much or taking the time to leave your positive review and it's good to hear that you had a great time. I will make sure I pass this on to Lloyd, Megan and Matt.

Reviewed 7 July 2018 via mobile

I've done a total of 18 Escape Rooms, 17 of which were done this year (my friends and I have a bit of an obsession). We visited City Mazes in April and completed 3 rooms in one day (Fall-In, Ice Breaker and Pirates). We only...More

Thank KirstyGriff
Reviewed 5 June 2018

Visited with 2 children (10 &12). Bamboozled theme just right for us. Friendly, helpful staff. At the weekend easy street parking (pay & display) on the street outside. Would be expensive at the full list price (£100?) so recommend you get a discount or groupon...More

Thank Peter D
Lisa P, General Manager at City Mazes, responded to this reviewResponded 6 June 2018

Hi Peter, Thank you for your response and it's great to hear the whole family enjoyed the experience. We look forward to welcoming you back to play one of the other 3 rooms available.

Reviewed 2 June 2018 via mobile

Great fun! Challenging enough with some great puzzle ideas. We managed to complete with around 15 minutes left (group of 4). Will be trying the other rooms

Thank Karl V
Reviewed 21 May 2018 via mobile

We came here for me mates 30th Birthday, the staff was extremely friendly and we felt at ease once Matt had talked us through everything. We are not the brightest bunch but with the help of Matt we managed to do it with 5mins to...More

Thank MRSFOX1
Lisa P, General Manager at City Mazes, responded to this reviewResponded 22 May 2018

Hi, Thank you very much for your review and we're extremely pleased to hear you had such a good time. We look forward to welcoming you back soon to try any of the other rooms.

Reviewed 6 May 2018 via mobile

First ever visit to an escape room and four of us attempted to crack the codes in the Ice Breaker room. Epic fail for us, we were close. If we'd asked for clues we'd have done it, but where's the fun in that- but still...More

Thank weegies1968
Lisa P, General Manager at City Mazes, responded to this reviewResponded 7 May 2018

Hello Lesley, Thank you very much for your review. We are so glad you had a great time and we hope to welcome you back again soon for your next escape! Kind Regards, The City Mazes Team

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