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As part of our tour of different escape rooms in Cardiff, we visited City Mazes to try out the four rooms here. The staff were very friendly and did their best to make our visit a happy experience. The location of City Mazes is a...More
Thank Andrew W
Lisa P, General Manager at City Mazes, responded to this reviewResponded 5 days ago
Thank you very much for your review.
We have noted your comments and we are in fact just on the verge of refurbishing some of the rooms so thanks for the useful feedback!
Booked City Mazes in Cardiff for our girls Hen weekend and was such a fab and different experience. We was greeted by Matt who was very friendly, professional and made you feel at ease straight away! Would highly recommend to anyone visiting the Cities the...More
Lisa P, General Manager at City Mazes, responded to this reviewResponded 1 week ago
Thank you very much for your review.
Great to hear you had a fab time and we hope you are looking forward to the wedding now.
It would be great to see you in either Bristol, Oxford or London and keep an eye out for...More
What a different yet fab start to birthday celebrations with a group of friends, staff were welcoming and friendly and explained everything to us when we arrived (and even offered a little help when needed!) We would definitely recommend this to others and will definitely...More
We've done 2 rooms here (Titanic and Heaven&Hell themed, but more on that later).
The staff are friendly and nice. Price is a bit cheaper than normal.
The location is a bit more out of the way than the other rooms in Cardiff.
What can I say, from the beginning to end it was so amazing. We were welcomed by 3 amazing employees, Lloyd, Megan and Matt. Customer service was excellent- they were very engaging and very helpful. This was my very first time visiting City maze and...More
Thank Farouk K
Lisa P, General Manager at City Mazes, responded to this reviewResponded 9 July 2018
Thank you very much or taking the time to leave your positive review and it's good to hear that you had a great time.
I will make sure I pass this on to Lloyd, Megan and Matt.
I've done a total of 18 Escape Rooms, 17 of which were done this year (my friends and I have a bit of an obsession). We visited City Mazes in April and completed 3 rooms in one day (Fall-In, Ice Breaker and Pirates). We only...More
Visited with 2 children (10 &12). Bamboozled theme just right for us.
Friendly, helpful staff.
At the weekend easy street parking (pay & display) on the street outside.
Would be expensive at the full list price (£100?) so recommend you get a discount or groupon...More
Thank Peter D
Lisa P, General Manager at City Mazes, responded to this reviewResponded 6 June 2018
Thank you for your response and it's great to hear the whole family enjoyed the experience.
We look forward to welcoming you back to play one of the other 3 rooms available.
We came here for me mates 30th Birthday, the staff was extremely friendly and we felt at ease once Matt had talked us through everything. We are not the brightest bunch but with the help of Matt we managed to do it with 5mins to...More
Lisa P, General Manager at City Mazes, responded to this reviewResponded 22 May 2018
Thank you very much for your review and we're extremely pleased to hear you had such a good time.
We look forward to welcoming you back soon to try any of the other rooms.
First ever visit to an escape room and four of us attempted to crack the codes in the Ice Breaker room. Epic fail for us, we were close. If we'd asked for clues we'd have done it, but where's the fun in that- but still...More
Lisa P, General Manager at City Mazes, responded to this reviewResponded 7 May 2018
Thank you very much for your review. We are so glad you had a great time and we hope to welcome you back again soon for your next escape!
The City Mazes Team