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Genting International Casino

Pendigo Way, Birmingham B40 1PU, England
+44 121 273 1100
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Review Highlights
Do not go here

I have no interest in going here I informed of a girl in here alone and drunk the staff were happy... read more

Reviewed 9 December 2017
Gerry H
via mobile
Friendly staff

Staff are friendly, plenty of space and you can walk around in the nearby centre in between casino... read more

Reviewed 4 December 2017
A TripAdvisor Member
via mobile
Read all 61 reviews
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Set within Resorts World Birmingham, Genting International Casino brings you the very best in gaming, entertainment and leisure. We pride ourselves on offering new standards in international gaming, from offering the latest technology from around the world to sector leading customer service. Whether you're a complete beginner or an experienced player we'll ensure your experience with us is an enjoyable and memorable one.
  • Excellent21%
  • Very good35%
  • Average16%
  • Poor4%
  • Terrible24%
Travellers talk about
“smoking area” (2 reviews)
“great fun” (3 reviews)
Open Now
All hours
Hours Today: 00:00 - 23:59
Suggested Duration: More than 3 hours
LOCATION
Pendigo Way, Birmingham B40 1PU, England
CONTACT
Website
+44 121 273 1100
Write a ReviewReviews (61)
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All reviews
"smoking area"
in 2 reviews
"staff were friendly"
in 2 reviews
"great fun"
in 3 reviews
"couple of hours"
in 2 reviews
"great night"
in 2 reviews
"winnings"
in 2 reviews
"slot"
in 2 reviews
"session"
in 2 reviews
"nec"
in 2 reviews
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1 - 10 of 60 reviews

Reviewed 9 December 2017 via mobile

I have no interest in going here I informed of a girl in here alone and drunk the staff were happy to let her roam like this around the casino 🙈 I was then snapchatting a friend outside but nearby why I waited to hear...More

Thank Gerry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genting Interna... C, Marketing Co-Ordinator at Genting International Casino, responded to this reviewResponded 9 December 2017

Hello Gerry. Thank you for taking time to give us Feedback. We are sorry to hear your experience wasn't up to standard. We take Responsible Drinking very seriously, and we do our best to maintain these standards at all times. We will make sure your...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
23050
Reviewed 4 December 2017 via mobile

Staff are friendly, plenty of space and you can walk around in the nearby centre in between casino visits. The Hotel and spa are also nearby.

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genting Interna... C, Marketing Co Ordinator at Genting International Casino, responded to this reviewResponded 9 December 2017

Thank you very much for your Feedback. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2017 via mobile

A nice place for a bit of fun. Dress smart but no particular requirements. Free to get in. Friendly staff. Not pretentious. Free soft drinks if gambling. We played the £2 roulette and £3 black jack. Came out evens. Great for some fun. Be careful,...More

Thank stuartbeesley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genting Interna... C, Marketing Co Ordinator at Genting International Casino, responded to this reviewResponded 9 December 2017

Hello Stuartbeesley. Thank you for your feedback. It is always nice to know when our guests have had a good experience. We hope to see you again soon!

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Reviewed 7 November 2017

visited the casino on 2 nights during a recent stay, the casio is a well laid out and pleasant place to spend some time if only they would turn off the tannoy that continued to blare out continually trying to whip up interest in some...More

Thank david c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genting Interna... C, Marketing Co Ordinator at Genting International Casino, responded to this reviewResponded 9 December 2017

Hello David. C. Thank you for taking the time to give us your feedback. As you stated, the tannoy announcements come from our fantastic Slots Tournaments.. and they are very popular with our guests. We use a microphone on the gaming floor in the hopes...More

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Reviewed 20 October 2017 via mobile

First time visit to a casino and I loved it played roulette. Served drinks and felt relaxed and part of the busy Friday night scene. We were going on holiday the follow morning so winnings were the icing on the cake. Staff were friendly. Atmosphere...More

Thank Kären J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genting Interna... C, Marketing Co Ordinator at Genting International Casino, responded to this reviewResponded 9 December 2017

Hello Karen. J. Thank you for your lovely feedback, we are delighted you had a good time with us. We will pass your comments on to the management team to inform the staff on what a great job they are doing!

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Reviewed 6 October 2017 via mobile

My wife and I like to visit a casino every couple of months and very familiar with the options available in London, including Aspers in Stratford. So when the option came up to attend an event at the NEC we extended this to include an...More

Thank KiwiKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genting Interna... C, Marketing Co Ordinator at Genting International Casino, responded to this reviewResponded 9 December 2017

Hello KiwiKent. Thank you for taking time to give us your feedback. We always enjoy knowing our guests have had a good time with us, and we do so look forward to seeing you again in the future! If you have any questions about Christmas...More

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Reviewed 27 September 2017 via mobile

This casino though overly big had a nice feel to it. The staff were very helpful and welcoming (as you would expect) the bar staff were friendly all though not the quickest of services. The toilets were clean and well maintained with attendants popping in...More

Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genting Interna... C, Marketing Co Ordinator at Genting International Casino, responded to this reviewResponded 9 December 2017

Hello Chris. W Thank you for providing us with feedback. We are happy you enjoyed your visit and we will pass on the comments to the relevant departments to ensure we keep on top of things. Hoping to see you again soon!

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Reviewed 21 August 2017 via mobile

Visited with a group of 8 girl friends for my 21st birthday, best night out ever. We began with a learn to play session, looked after by the wonderful Camilla (who is an absolutely credit to the casino) who treated me like a complete VIP...More

Thank Maddie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genting Interna... C, Marketing Co Ordinator at Genting International Casino, responded to this reviewResponded 9 December 2017

Hello there Maddie. E. What a fantastic review, thank you very much for your feedback. We are extremely pleased you had such an enjoyable experience. We will pass on the comments you made about our staff to the Management Team. As ever, we always want...More

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Reviewed 20 August 2017 via mobile

Me and my friends stayed at the hotel and we had a casino lesson it was an amazing experience and there stuff were lovely! I will be differently coming back very soon and would recommend this to Friends and family thank you for a lovely...More

Thank Beth1624
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genting Interna... C, Marketing Co Ordinator at Genting International Casino, responded to this reviewResponded 9 December 2017

Hello Beth1624. No... thank you for the amazing review! We certainly look forward to welcoming you back once more.

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Reviewed 20 August 2017 via mobile

Visited the casino with a group of friends to celebrate my daughters birthday. Had so much fun at the learn to play experience. Staff were great fun and so helpful. Couldn't do enough for us! Great night and will definitely return very soon.

Thank Debi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genting Interna... C, Marketing Co Ordinator at Genting International Casino, responded to this reviewResponded 9 December 2017

Hello Debi. M. Really pleased you all had such a lovely time with us. Thank you for the feedback and please do visit us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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