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Resorts World Birmingham

Closed Now: 10:00 - 20:00
Open today: 10:00 - 20:00
Review Highlights
Fabulous!

What a huge and fabulous shopping centre! Lots of parking in and around. The centre has an... read more

Reviewed yesterday
Amin A
,
Cairo, Egypt
via mobile
Good for Christmas shopping

Visited yesterday as wanted supply of chocolate from the Lindt shop, lol! Having been unimpressed... read more

Reviewed 4 days ago
Poshgirl50
,
Birmingham, United Kingdom
Read all 776 reviews
148
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Traveller Overview
  • Excellent26%
  • Very good34%
  • Average19%
  • Poor11%
  • Terrible10%
Travellers talk about
“outlet shops”(32 reviews)
“sports bar”(26 reviews)
“tgi fridays”(26 reviews)
About
Explore the endless possibilities of Resorts World Birmingham. From 50 outlet stores and 18 stylish bars and restaurants to an 11 screen cinema and exhilarating International Casino.
Closed Now
Hours Today: 10:00 - 20:00
See all hours
Suggested duration: More than 3 hours
Contact
Pendigo Way, Birmingham B40 1PU, England
Website
+44 121 273 1200
Call
Top Selling Tours & Activities in and around Birmingham
from US$104,50
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from US$26,10
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from US$71,80
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from US$20,83
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Most Helpful Positive Review
Reviewed 29 October 2015

This place is going to be great, already plenty of shops open but still many to do so, the shopping is an outlet style so great bargains to be had, if you can leave it a month or so for when everything is open then...More

5  Thank Andrew D
Most Helpful Critical Review
Reviewed 9 March 2017

Since Resorts World has opened, I have enjoyed relaxed afternoons here wandering around the shops and having a coffee overlooking the lake. I was shocked however last night to discover that the parking charge system has been changed resulting in a £15 charge! A stay...More

21  Thank ChilliWuss
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded 9 March 2017

Thank you for leaving a review of the Resort. We appreciate your feedback and will take your comments on board to consider and identify how we can offer our guests the best possible experience.

Reviews (776)
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All reviews outlet shops sports bar tgi fridays las iguanas andy waters ticket validated patisserie valerie prosecco bar nike store north face genting arena imax cinema under one roof shopping trip lots of shops great night nec
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Reviewed today

I visit resorts world with a group of adults with learning disabilities regularly, I attended today and as before with my previous review, I would like to thank both Phillipa and Joseph amongst others for their continued warmth and welcome, its so nice for the...More

Thank Jay S
Reviewed yesterday via mobile

What a huge and fabulous shopping centre! Lots of parking in and around. The centre has an impressive repertoire of stores as well as restaurants and cinemas.More

Thank Amin A
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded yesterday

Thank you so much for your wonderful review. We are delighted that you had a fantastic time when you visited us recently. We are so pleased to read that you enjoyed our range of brands, eateries and leisure facilities. We hope you found lots of...More

Reviewed 4 days ago

Visited yesterday as wanted supply of chocolate from the Lindt shop, lol! Having been unimpressed with food at Patisserie Valerie, we chose Costa. Excellent paninis. One coffee had to be returned as it was cold, but was replaced with no problem. Nice, clean eating area...More

Thank Poshgirl50
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded 3 days ago

Thanks so much for your review, we hope you enjoy your Lindt choccies and look forward to welcoming you back to Resorts World again soon! :)

Reviewed 5 days ago via mobile

I recently attended an event here. Resorts World is around a 10 minute walk from Birmingham International train station. Part through the NEC and part outside along a road. The building is next to a pleasant (and sizable) lake which is quite beautiful and tranquil....More

Thank Smurfetti
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded 5 days ago

Thank you so much for your review and sharing your recent experience with us. We are pleased to hear that you found our team friendly and helpful and our outlet shopping mall clean. Sorry that you were disappointed that Skybar wasn't open. It is currently...More

Reviewed 1 week ago

A colleague and I stopped in after meetings to the sports bar inside the casino. We approached the host stand and the guy said to sit anywhere. We sat in a round both with access to multiple screens. They were all on the same channel...More

Thank tomsZ7767AD
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded 1 week ago

Thank you for taking the time to leave us a review, we're sorry to hear of your disappointing visit as we always strive to give our Guest's the best experience possible. Please be assured we will pass your feedback on to Sports Bar and we...More

Reviewed 1 week ago via mobile

Me and my partner regularly visit resorts world and have been doing since it opened. We had purchased some womens boots last friday 2/11/18 and after wearing them over the course of a few days the heel grip had come apart. We decided to return...More

Thank c0p3000
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded 1 week ago

Sorry to hear of your disappointing experience. We can understand your frustration and we'll pass your feedback on to Sole Trader. We hope this won't deter you from visiting us and our other establishments again in the future.

Reviewed 1 week ago

Not sure how many people know about this substantial Shopping mall. It was pretty sparse throughout our visit. There are a lot of high street names Next. Levi’s. Sketchers. Etc & they’re supposed to be th3 discount end of their ranges. It’s still pretty pricey...More

Thank Wellitsmytake
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded 1 week ago

Thanks very much for taking the time to leave us a review. We're really pleased you felt we are worth a visit and we hope you'll do so again soon :)

Reviewed 2 weeks ago via mobile

Had an amazing day out at resorts world Tuesday, took my two children too the cinema had a look around a few shops and then went for food at TGIFridays.More

Thank lauragroves87
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded 2 weeks ago

Thank you so much for your review. We are delighted to hear that you and your children had a fantastic day with us. We are glad that you enjoyed the cinema, shopping and eating at TGI Fridays and we hope that you will come visit...More

Reviewed 2 weeks ago via mobile

After visiting the Nec, me and my daughter had a great day at resort world, we got a few bargains, it was clean and would definitely be back soon.More

Thank Apaul1991
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded 2 weeks ago

Hi Angela. Thank you for the review. We are delighted that you and your daughter enjoyed yourselves at Resorts World Birmingham. We are glad you enjoyed our outlet shopping mall and managed to pick up some great bargains. We look forward to seeing you both...More

Reviewed 2 weeks ago via mobile

Stayed overnight to use the casino. lovely hotel with excellent rooms and facilities very very comfortable, fantastic breakfast would definitely stay again but despite having spent hundreds in the casino still had to at £15 to park hence only 4 stars instead of 5.More

Thank Pif1
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded 2 weeks ago

Hello. Thank you for your review. We’re pleased to hear you enjoyed your recent stay and found our facilities very comfortable and enjoyed the breakfast. We will pass your feedback regarding the car park fees onto the relevant team and we look forward to welcoming...More

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Questions & Answers
Ask a question
Rednip97
3 August 2018|
AnswerShow all 3 answers
Response from Carl O | Reviewed this property |
Yes
1
Vote
Katie H
6 July 2018|
Answer
Response from RW_Birmingham | Property representative |
Hi Katie. You can leave your belongings with the concierge team until your room becomes available. We hope you enjoy your stay at the Genting Hotel!
0
Votes
Darren R
1 June 2018|
AnswerShow all 2 answers
Response from RW_Birmingham | Property representative |
Hi Darren. Smart casual is the general rule for the casino, so smart jeans are allowed within the casino. We hope you have a great time at Genting International Casino!
0
Votes