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Review Highlights
Slow Customer Service

The purchase of tickets at this cinema is dreadful, they seem to cater for people buying food only... read more

Reviewed 3 weeks ago
Aqua2168
,
Birmingham, United Kingdom
via mobile
Good cinema but average experience

This is a good cinema with a variety of movies and cheap tickets - however the downside is where... read more

Reviewed 4 weeks ago
sana j
,
Cardiff, United Kingdom
via mobile
Read all 134 reviews
5
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Traveller Overview
  • Excellent9%
  • Very good18%
  • Average17%
  • Poor22%
  • Terrible34%
Travellers talk about
“moved seats”(2 reviews)
“vip seats”(2 reviews)
“nice cinema”(2 reviews)
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Contact
Unit 29 Star City Watson Road, Birmingham B7 5SA, England
Website
+44 871 224 0240
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Top Selling Tours & Activities in and around Birmingham
from US$105,70
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from US$72,70
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from US$21,10
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Reviews (134)
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All reviews moved seats vip seats nice cinema at busy times enjoyable afternoon food outlets birthday treat films apes blockbuster
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1 - 10 of 133 reviews
Reviewed 1 week ago via mobile

Went to see bohemian rhapsody with my partner. The cinema was clean, the staff were friendly and the seats are so comfortable. As with all cinemas the food and drinks are over priced but thats nothing new.

Thank John Y
Reviewed 3 weeks ago via mobile

The purchase of tickets at this cinema is dreadful, they seem to cater for people buying food only. Had to wait 30mins to be served - luckily was there with plenty of time. If you have a voucher you have to go to the till...More

Thank Aqua2168
Reviewed 4 weeks ago via mobile

This is a good cinema with a variety of movies and cheap tickets - however the downside is where they sell the food and tickets is at the same place so you can expect to be waiting upto 30-45 mins in busy periods for service....More

Thank sana j
Reviewed 6 October 2018 via mobile

Everyone behaved like animals during the film. Persistent noise and child like behaviour. Security dealing with issues everywhere.. people running through ticket point without a care in the world. Endless queues for refreshments. I'd rather pay more and enjoy a movie surrounded by decent people.

Thank mikkiew
Reviewed 1 October 2018 via mobile

This is not a designated Premier Vue, but is much better than many that are! Modern cinema with comfy seats. Not many staff around, so suggest you prebook your tickets.

Thank 306robc306
Reviewed 26 August 2018 via mobile

We were sold seats on the front row to watch a children's movie with young kids. When we got to the seats they were right next to the screen and we had to look up vertically to see the film!! We had been told there...More

Thank Liz B
Reviewed 23 August 2018 via mobile

The seating was clean and comfortable but it was really cold. Bring a few jackets with you if you’re visiting. Sound and quality of the film was great.

Thank Sophie P
Reviewed 20 August 2018 via mobile

Arrived here on Saturday 18th August 19.15 to watch The First Purge plenty of parking free !! Already brought tickets good job we did as the ticket booth was busy collected our tickets self service then lined up for popcorn,nachos,coke,milkshake make sure u arrive in...More

1  Thank nicola100579
Reviewed 6 August 2018 via mobile

Booked to see the latest blockbuster at Star City. We were two adults and two children. We struggled to find somewhere to park as the Free multi storey car park was closed, although had miraculously opened when we were going home. There was therefore limited...More

Thank Mrs H
Reviewed 31 July 2018

I don't think the staff realise their first consideration is ensure the film-goer sees the film. Nobody on the box office, no indication of how to purchase tickets if not at the automated service. Food you can have aplenty and eat it loudly as possible...More

Thank Anthony P
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