We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Vue Cinemas

Unit 29 Star City Watson Road, Birmingham B7 5SA, England
+44 871 224 0240
Call
Website
Save
Review Highlights
Lovely but needs some improvements

Went here yesterday 1st time, sad to see so many venues around it closed/gone, but those open were... read more

Reviewed 1 week ago
diane_warmington
,
Moreton-in-Marsh, United Kingdom
Room for improvement

I come here regularly with the meerkat offer of 2 for 1. The cinema rooms and toilets are always... read more

Reviewed 3 weeks ago
A TripAdvisor Member
via mobile
Read all 105 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent11%
  • Very good17%
  • Average12%
  • Poor24%
  • Terrible36%
Travellers talk about
LOCATION
Unit 29 Star City Watson Road, Birmingham B7 5SA, England
CONTACT
Website
+44 871 224 0240
Write a ReviewReviews (105)
Traveller rating
Traveller type
Time of year
Language
All reviews
"visited for the first time"
in 2 reviews
"enjoyable afternoon"
in 2 reviews
"at busy times"
in 2 reviews
"food outlets"
in 2 reviews
"apes"
in 2 reviews
"theatre"
in 2 reviews
"chocolate"
in 2 reviews
Filter

1 - 10 of 104 reviews

Reviewed 1 week ago

Went here yesterday 1st time, sad to see so many venues around it closed/gone, but those open were busy, offer on at present, via an app £3-99 per film per person on Mondays, app down but manager sorted it, biggest niggles where disabled seating is,...More

Thank diane_warmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
102
Reviewed 3 weeks ago via mobile

I come here regularly with the meerkat offer of 2 for 1. The cinema rooms and toilets are always clean but the staff are very very slow. You can be stood at the till for a good 20 minutes getting what you want. The food...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2018

Waited over an hour for food for three people (and even then it was incorrect) which ruined the film for us and then when I wanted to make a complaint i was informed by a team leader that I had to do this online this...More

Thank cuddiha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 22 November 2017 via mobile

Disgusting customer service. Big queues at every till and the staff are standing at the popcorn chatting away. Completely ignorant. The guy in front of me complained and rightly so! Vue if you have the cheek to charge £3.90 for a drink and nearly £10...More

Thank micktab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2017 via mobile

I have been to this cinema many times over the years on this occasion it was with work friends to see thor ragnarok (really funny btw) Now there is a massive amount of car parking but it sometimes takes a while to get a space...More

Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017 via mobile

I went to see the premiere tonight the cinema is nice clean and seats are comfortable even for the standard seats the staff looked tired and fed up. I didn get any food or drink as I had a meal before arriving but did notice...More

Thank Michelle l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2017 via mobile

Came here to see the new Jigsaw film. Place was clean and looked well taken care of (with exception of the messy toilets!!) Comfortable viewing room, get to choose your own seating when booking too which is great. Sound and screen. Unfortunately, they leave the...More

Thank Eliza D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2017

My first Visit to Vue Cinema, Star City, tickets purchased on line very easily and purchased cheaply on the Monday all day offer. Good comfortable seats and not crowded. Slightly spoilt by two young baby's in audience which I did not expect for a 20.15...More

Thank Trevor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2017 via mobile

My husband and I visited here on a Sunday as we thought it would be quiet , it was even the staff were hard to track down !nobody at all at the counter , when somebody did acknowledge us the staff were okay...like most cinemas...More

Thank SRoberts211011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2017

I went to the cinema on two occasions and on both times thought I had payed for 2 adult tickets. I then soon realized that I was charged for student VIP tickets. In the first instance I did not realize and on the second time...More

1  Thank Arif M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PreviousNext
12345611
Nearby
Nearby HotelsSee all 119 hotels in Birmingham
Holiday Inn Express Birmingham - Star City
481 reviews
.38 km away
Day Spring Hotel
17 reviews
.64 km away
Prime Lodge
88 reviews
1.78 km away
Campanile Birmingham
560 reviews
2.55 km away
Nearby Restaurants
Kassaba
207 reviews
.09 km away
Shere Khan
603 reviews
.06 km away
Pizza Hut - Star City
122 reviews
.12 km away
Zauq Buffet
63 reviews
.06 km away
Nearby Attractions
Monster Mayhem
212 reviews
.11 km away
Adventure Island Mini Golf
182 reviews
.12 km away
Wing Yip
33 reviews
1.37 km away
StarCity Centre
145 reviews
.13 km away
Questions & Answers
Get quick answers from Vue Cinemas staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit