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Bancroft Cruisers

Bridgefoot | Crown Plaza Stratford, Bridgefoot, Stratford-upon-Avon CV37 6YR, England
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Review Highlights
Totally Accessible river cruise!!

We, of 20 Deaf old school friends, boarded on the boat last Thursday morning (26th May) and we were... read more

Reviewed 3 weeks ago
David R
If you like to relax, learn abit and scoff beautiful cakes and scones, this is for you!

I booked the river cruise after seeing other trip advisor reviews and I was not disappointed. I... read more

Reviewed 3 weeks ago
loopeylea
,
West Midlands, United Kingdom
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The best 45 minute sightseeing cruise in Stratford upon Avon!! We offer excellent sightseeing cruises and we're the only company to have a boat with a licensed bar, wonderful cream teas and a Live commentary by our own on-board guides. Our guides share the history - and the amusing unknown history - of Stratford & Shakespeare during your cruise. We're a family business that operates 365 days a year, river conditions permitting. We can also cater for private parties - birthdays, hen parties, anniversaries, Christmas, schools & coach groups - we do just about everything! Our cruises are popular with local residents and tourists alike.
  • Excellent71%
  • Very good23%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“cream tea” (38 reviews)
“river cruise” (21 reviews)
“great trip” (16 reviews)
Closed
Hours
Hours Today: Closed
Suggested Duration: < 1 hour
LOCATION
Bridgefoot | Crown Plaza Stratford, Bridgefoot, Stratford-upon-Avon CV37 6YR, England
Write a ReviewReviews (294)
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All reviews
"cream tea"
in 38 reviews
"river cruise"
in 21 reviews
"great trip"
in 16 reviews
"hen party"
in 8 reviews
"minute trip"
in 13 reviews
"young chap"
in 4 reviews
"the crowne plaza"
in 3 reviews
"afternoon tea"
in 17 reviews
"scones"
in 13 reviews
"other companies"
in 4 reviews
"entertaining guide"
in 5 reviews
"short cruise"
in 3 reviews
"recommend this trip"
in 3 reviews
"value for money"
in 15 reviews
"local history"
in 4 reviews
"great knowledge"
in 3 reviews
"excellent value"
in 4 reviews
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1 - 10 of 293 reviews

Reviewed 3 weeks ago

We, of 20 Deaf old school friends, boarded on the boat last Thursday morning (26th May) and we were all truly delighted with the overall service throughout the trip. Captain Fiona excelled in making us feel most welcomed with a few BSL signs and fingerspelling...More

1  Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 2 weeks ago

Hi David R, Thank you very much for your review! Fiona told me what a lovely, lovely group you were and she was so touched to read your review. We're delighted you all enjoyed your cruise and it truly means a lot to hear how...More

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Reviewed 3 weeks ago

I booked the river cruise after seeing other trip advisor reviews and I was not disappointed. I phoned up and booked, no deposit needed and despite being busy with a coach booking Fiona managed to fit me and my boyfriend in. We arrived and set...More

Thank loopeylea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 2 weeks ago

Hello loopeylea, Thank you for your lovely review! It really makes it all worthwhile when we read such positive feedback from our lovely customers. So glad you and your other half had a day to remember. Best wishes, Lana

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Reviewed 4 weeks ago

We have just experienced a wonderfully memorable afternoon tea party aboard 'The Rita Ellen' travelling along the river Avon from Stratford. Thank you Fiona for all your hard work to make this a really special day to remember, and to the rest of the crew...More

1  Thank 1love2travel2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 2 weeks ago

Hello 1love2travel2, Wow, what kind words! We are just so glad that your trip with us was so memorable. Your comments have been passed on to the team and we hope we see you again soon. Best wishes, Lana

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Reviewed 4 weeks ago via mobile

My friend and I plus two Dalmatians spent a delightful hour on their beautiful boat yesterday morning. My friend had rung to book and the owner even came to find us when we got ourselves lost finding the mooring! The owners were very friendly and...More

Thank skdalmatian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 2 weeks ago

Hi skadalmatian, We're so happy that you and your pooches enjoyed your time with us! Thank you for taking the time to leave us such positive feedback. We hope to see you again soon for one of our delicious afternoon teas! Best wishes, Lana

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Reviewed 5 weeks ago

We planned ahead a cruise for 20 ladies on a hen do and it was the perfect activity for the morning after the night before! We had a delightful, scenic cruise for 90 minutes past the sites of Stratford-Upon-Avon and through the beautiful countryside (including...More

Thank Lydia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 2 weeks ago

Hi Lydia B, We're so glad you ladies enjoyed your cruise! It sounds like the bride-to-be had a great hen do and we're so glad we got to play a part in it. Thanks for coming on and leaving us such a lovely review. It...More

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Reviewed 21 February 2018

We decided to take a river boat cruise on the spur of the moment.My brother rang and booked afternoon tea for the four of us. Our mistake, we were waiting at the wrong place, however after a phone call asking where the boat was, they...More

3  Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 4 March 2018

Hello Robert B, We are so glad you enjoyed your cruise and really appreciate you taking the time to leave us such lovely feedback. We're glad we got you on-board in the end and that you enjoyed your hot drinks and the sights of lovely...More

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Reviewed 20 February 2018

We all enjoyed our trip on the Bancroft cruiser it was an ideal way to pass an hour on a cold and damp February day. Fiona was a very knowledgeable guide and regaled us with several interesting tales whilst supplying us with hot drinks and...More

Thank Vanessa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 4 March 2018

Hello Vanessa P, Thank you very much for your lovely review. We're so glad you and your pooches had such a great time and that we helped to keep you warm, dry and happy on a drizzly day. Hope to see you again soon. Kind...More

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Reviewed 17 February 2018

If you’ve got an hour to spare during your visit to Stratford u Avon, I can thoroughly recommend taking a river trip on a canal boat with Bancroft Cruisers. We booked a tour with them last Wednesday (14th Feb 2018) and as a delightfully generous...More

1  Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 4 March 2018

Hi John D, What a fabulous review! Thank you! We love receiving such great feedback. We may even adopt the term 'cabin boy' for Toby permanently ;) We're so glad Bancroft Cruisers helped to make your Valentine's day memorable. Thanks again for taking the time...More

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Reviewed 11 February 2018 via mobile

We are two couples enjoying a weekend away in Stratford. As the weather was inclement we weren't sure a boat trip would be on the cards but it was and in an all enclosed boat too. It was so nice to board and have a...More

Thank A S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 4 March 2018

Hi there A S, Thank you for such a great review! We're so happy you had such a successful trip aboard the Rita Ellen and that you enjoyed your coffees and commentary. We'd love to welcome you back on-board for one of our delicious cream...More

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Reviewed 23 January 2018

We have recently visited Stratford and unfortunately we're unable to experience the afternoon tea on the Bancroft Cruise due to unforeseen circumstances. As an apology Fiona booked the four of us into a lovely tea room with a delicious cream tea (Four Teas) free of...More

Thank jasonheaford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 4 March 2018

Hi there jasonheaford, Thanks so much for coming on and taking the time to leave such a positive review. We really appreciate your understanding and we're so glad you enjoyed your time in Stratford and your delicious cream teas. We look forward to welcoming you...More

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Nearby Attractions
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Questions & Answers
Donna A
18 July 2017|
AnswerShow all 2 answers
Response from sueralph1 | Reviewed this property |
they have a website that may tell you
0
Votes
IainIsm
26 May 2017|
AnswerShow all 2 answers
Response from CaptainBancroft | Property representative |
Hi IainIsm, We do indeed. It's a hydraulic platform from the mooring into the cabin. When are you thinking of coming to see us? Fiona
0
Votes
PultuPupu
28 March 2017|
AnswerShow all 2 answers
Response from CaptainBancroft | Property representative |
Good morning, yes we have a toilet onboard and washing facilities. Kind wishes, Fiona
1
Vote
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