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Open today: 11:00 - 23:00
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Bancroft Cruisers
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Certificate of Excellence
Traveller Overview
  • Excellent72%
  • Very good22%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“cream tea”(44 reviews)
“river cruise”(22 reviews)
“hen party”(9 reviews)
About
The best 45 minute sightseeing cruise in Stratford upon Avon!! We offer excellent sightseeing cruises and we're the only company to have a boat with a licensed bar, wonderful cream teas and a Live commentary by our own on-board guides. Our guides...more
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Hours Today: 11:00 - 23:00
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Suggested duration: < 1 hour
Contact
Bridgefoot | Crown Plaza Stratford, Bridgefoot, Stratford-upon-Avon CV37 6YR, England
Website
+44 1789 269669
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Reviews (316)
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315 results
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LanguageEnglish
224
70
11
3
7
Show reviews that mention
All reviews cream tea river cruise hen party great trip minute trip young chap humorous commentary the crowne plaza hotel scones recommend this trip afternoon tea hour cruise short cruise value for money staff were lovely excellent value visit stratford
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1 - 10 of 315 reviews
Reviewed 4 days ago via mobile

What can I say except a MASSIVE ‘thank you’ to Fiona and her ‘crew’ for providing such a beautifully cosy venue for my Uncle’s 80th and Family Reunion. 20 Adults, 11 Children, 1 Baby and a Dog on board did not phase Fiona one jot...More

Thank Ljboutle
Reviewed 2 weeks ago via mobile

I booked this river cruise for my parents for their 25th wedding anniversary, well what can I say just amazing. From booking very helpful and couldn’t do enough for me, stress free which is great when I wasn’t going to be present. Sent me a...More

Thank Shauna S
LanaK599, Front Office Manager at Bancroft Cruisers, responded to this reviewResponded 1 week ago

Hello Shauna S, Thank you for your wonderful review! We are so happy that we helped to make your parents 25th wedding anniversary special for them :) & that you were pleased with our service as a whole. Our customers mean so much to us...More

Reviewed 7 September 2018 via mobile

We had a lovely time on board. We were on the boat for around 45 minutes to an hour. The staff were lovely, friendly and welcoming. Nothing was too much trouble and the drinks kept coming. Thank you so much for a lovely day and...More

1  Thank mreurovision
LanaK599, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 10 September 2018

Hello mreurovision, Thank you so much for your review! So glad you enjoyed your cruise with us so much. We look forward to welcoming you again in future :) Best wishes, Lana

Reviewed 3 September 2018 via mobile

We just had an amazing afternoon tea on the river to celebrate a hen party. The trip was perfect. Nothing was too much trouble for Fiona and Lana who gave us all a warm welcome. The food was amazing too. I would thoroughly recommend this...More

Thank ginger_fox12
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 4 September 2018

Hello ginger_fox12, Thank you thank you for such a great review! If you're who we think you are ;) you were a total pleasure to have on board - you and your friends were absolutely lovely and made our day! So glad you had a...More

Reviewed 2 September 2018

From the first contact to investigate options to the very end of our event, Lana and Fiona were wonderfully professional, helpful and approachable. The facilities were excellent and they were flexible and accommodating. The cruise was beautiful and smooth and I would definitely recommend Bancroft...More

Thank katcree
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 4 September 2018

Hello katcree, Thank you so so much for your lovely review. We absolutely loved having you and your lovely friends on board! You were all an absolute pleasure to have on board :) & we can't thank you enough for leaving us such a wonderful...More

Reviewed 28 August 2018

We had a wonderful afternoon tea cruise. Scrumptious food, well informed host and my small granddaughters and baby grandson were well looked after. We thoroughly enjoyed 😊😊😊😊

Thank Máire G
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 4 September 2018

Hello Máire G, Thank you for your lovely words! So glad you and the little ones enjoyed yourselves :) Visit us again any time! Best wishes, Lana

Reviewed 19 August 2018 via mobile

I had arranged a private charter for a cream tea and river cruise on the ‘Rita Ellen’, Bancroft Cruise’s boat, and we had a really pleasant hour as we travelled along the river at Stratford upon Avon. The boat is moored close to the Crown...More

1  Thank valma c
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 4 September 2018

Hello valma c, Thank you very much for your lovely review. We're so glad you enjoyed our tasty Cream Teas! You can never have too many cups of tea or too many scones in our opinion! ;) Thanks again for taking the time to leave...More

Reviewed 13 August 2018

Everything about Bancroft Cruisers is easy-from booking on the phone with the Lovely Lana-great email with directions,parking info,speed camera info! to the activity-7 of us from 7-70+ were fully catered for. And then we get to the people! as mentioned-Lana on the phone-perfect,her mum Fiona-an...More

Thank ThrobbinGristle
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 5 September 2018

Hello ThrobbinGristle, THANK YOU for your absolutely lovely review :) You and your family were a treat to have on board - we hope you visit us again! Thank you again and best wishes, Lana & Fiona

Reviewed 7 August 2018 via mobile

The perfect way to spend a Sunday in sun or rain. We had the afternoon tea and it was lovely going up and down the canal. The food was great and knowledge of the canal from the staff was good. A great way to spend...More

Thank Sarah M
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 11 August 2018

Hello Sarah M, Thank you very much for your lovely words. We're so happy you enjoyed your Afternoon Tea cruise and that we helped you have a happy Sunday :) Hopefully see you again. Best wishes, Lana

Reviewed 5 August 2018 via mobile

Booked on for cream tea and did not disappoint. Having a had a huge breakfast earlier couldn't do it justice so owner kindly offered to wrap up the remaining scones to take away, along with extra jam. Lovely little touches - printed guest names on...More

1  Thank UserJL
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 7 August 2018

Hello UserJL, Thank you very much for your lovely words - reviews like yours truly make our efforts worthwhile :) We're so glad you enjoyed your Cream Tea Cruise and really appreciate your recommendation. Best wishes, Lana

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Questions & Answers
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Donna A
18 July 2017|
AnswerShow all 2 answers
Response from sueralph1 | Reviewed this property |
they have a website that may tell you
0
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IainIsm
26 May 2017|
AnswerShow all 2 answers
Response from CaptainBancroft | Property representative |
Hi IainIsm, We do indeed. It's a hydraulic platform from the mooring into the cabin. When are you thinking of coming to see us? Fiona
0
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PultuPupu
28 March 2017|
AnswerShow all 2 answers
Response from CaptainBancroft | Property representative |
Good morning, yes we have a toilet onboard and washing facilities. Kind wishes, Fiona
1
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