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Bancroft Cruisers

Bridgefoot | Crown Plaza Stratford, Bridgefoot, Stratford-upon-Avon CV37 6YR, England
+44 1789 269669
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Review Highlights
Wonderful experience & cream tea

From the first contact by phone everyone was friendly, informative and brilliant. We decided on a... read more

Reviewed today
polesapart
,
Chichester, United Kingdom
Stratford?....this is the On Avon bit

Thanks to Fiona, Lana and the Boatmaster this cruise on the Rita Ellen was a most enjoyable... read more

Reviewed 5 days ago
LonscaleBear
,
Coventry, United Kingdom
via mobile
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The best 45 minute sightseeing cruise in Stratford upon Avon!! We offer excellent sightseeing cruises and we're the only company to have a boat with a licensed bar, wonderful cream teas and a Live commentary by our own on-board guides. Our guides share the history - and the amusing unknown history - of Stratford & Shakespeare during your cruise. We're a family business that operates 365 days a year, river conditions permitting. We can also cater for private parties - birthdays, hen parties, anniversaries, Christmas, schools & coach groups - we do just about everything! Our cruises are popular with local residents and tourists alike.
  • Excellent72%
  • Very good22%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“cream tea” (40 reviews)
“river cruise” (22 reviews)
“great trip” (16 reviews)
Open Now
Hours
Hours Today: 11:00 - 23:00
Suggested Duration: < 1 hour
LOCATION
Bridgefoot | Crown Plaza Stratford, Bridgefoot, Stratford-upon-Avon CV37 6YR, England
CONTACT
Website
+44 1789 269669
Write a ReviewReviews (304)
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All reviews
"cream tea"
in 40 reviews
"river cruise"
in 22 reviews
"great trip"
in 16 reviews
"hen party"
in 8 reviews
"minute trip"
in 13 reviews
"young chap"
in 4 reviews
"the crowne plaza"
in 3 reviews
"afternoon tea"
in 18 reviews
"scones"
in 14 reviews
"informative commentary"
in 5 reviews
"other companies"
in 4 reviews
"short cruise"
in 3 reviews
"recommend this trip"
in 3 reviews
"tour guide"
in 13 reviews
"value for money"
in 15 reviews
"great guide"
in 3 reviews
"excellent value"
in 4 reviews
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1 - 10 of 303 reviews

Reviewed today

From the first contact by phone everyone was friendly, informative and brilliant. We decided on a cream tea cruise, with some bubbles. The food was fresh, full and fabulous. Fiona was great, so much information given as we cruised along seeing the sights. A must...More

Thank polesapart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago via mobile

Thanks to Fiona, Lana and the Boatmaster this cruise on the Rita Ellen was a most enjoyable experience. From the warm personal welcome to the relaxed, knowledgeable and humorous commentary, this is a cruise I recommend unreservedly....the delicious cream tea just added to the pleasure....More

Thank LonscaleBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 4 days ago

Hello LonscaleBear, Thank you, thank you for such a lovely review. We're delighted you enjoyed your cruise so much. Thank you so much for recommending us :) Best wishes, Lana

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Reviewed 6 days ago

Review I booked this boat and service for the scattering of my fathers ashes. This company could not have supported more in his final send off. They were very respectful of the Sikhism ceremony that had been undertaken and made this a very hassle free...More

Thank karens1232018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 5 days ago

Hi Karen, Thank you so much for your wonderful review. We can't tell you how much it means to us that we were able to play a part in giving your Father the send off he clearly deserved. It really makes our work worthwhile when...More

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See more reviews
Reviewed 6 days ago

As part of a coach trip, my wife and I visited Stratford-upon-Avon and we went on a river cruise on the Bancroft Cruisers "Rita Ellen". We were welcomed on board by Fiona and the crew and served drinks - they seem to have a decent...More

Thank jockw260
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 5 days ago

Hi there jockw260, Thank you for such great feedback! We're so happy you had such a fabulous weekend here in Stratford and we're pleased we got to be a part of it :) Hopefully we'll see you again. Best wishes, Lana

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Reviewed 1 week ago via mobile

An informative and relaxing trip. Our thanks to the entire crew for making this an informative and a most relaxing tour. Good company and great service. A good range of drinks available. It was a beautiful day to cruise the Avon and many sights to...More

Thank Tony_TBSLJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 5 days ago

Hi Tony_TBSLJ, Thanks for the great review! Fiona said what a lovely group you were - it was a privilege to welcome you all onboard the Rita Ellen and we'd love to see you again in the future. Best wishes, Lana

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Reviewed 1 week ago via mobile

Strange title but this is what it reminded us of ,enjoyed the trip to help celebrate an anniversary the river past the park and theatre was enthralling just to relax and marvel at the sights . Well worth the visit .

1  Thank peterharvey492017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 5 days ago

Hello peterharvey492017, Thank you for your review! So glad you joined us onboard the Rita Ellen and that you enjoyed your cruise and your visit :) Hope to see you again sometime. Best wishes, Lana

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Reviewed 2 weeks ago

We have family visiting from Florida and today (Friday 29th June) we went down to Stratford. It was a great day, weather was superb and we decided to treat them to a river cruise. We chose Bancroft because of the reviews that described it as...More

Thank swissconvert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 1 week ago

Hello swissconvert, Thank you so much for the review! We're glad that you had such a great trip and got to enjoy our delicious cream teas :) Fiona was so happy to read your review - she said you were a lovely group. Hope to...More

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Reviewed 4 weeks ago via mobile

Spot on! Cream tea and history from a great guide who had photos to share as well. The strawberry cakes were insanely good :)

Thank Meghan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 3 weeks ago

Hi Meghan W, Thank you very much for such a great review. We're so glad you had such an enjoyable trip with us :) We really appreciate you taking the time to leave us such positive feedback. Best wishes, Lana

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Reviewed 4 weeks ago via mobile

We come here every year. Start off with a delicious fish and chips lunch with a cup of tea. Fiona and her staff simply cannot do enough for you and offer an informative commentary whilst cruising along. I can not recommend this boat trip enough....More

Thank Footstepstours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 3 weeks ago

Hello Footstepstours, Thank you so much for your review - we loved having you onboard, as always! So look forward to seeing you again. Best wishes, Lana

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Reviewed 4 weeks ago

Having read previous reviews we decided to book a cream tea & cruise along the river Avon. We were not disappointed. We had a lovely cream tea and a guided tour along the river banks around Stratford on Avon. We were also impressed at how...More

1  Thank grillgal900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 4 weeks ago

Hello grillgal900, Thank you so much for your lovely, lovely review! We're really glad we played a part in you having such a relaxing and enjoyable holiday. We hope that if you visit again you'll stop by for another cream tea :) Thanks again! Kind...More

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Ask a question
Questions & Answers
Donna A
18 July 2017|
AnswerShow all 2 answers
Response from sueralph1 | Reviewed this property |
they have a website that may tell you
0
Votes
IainIsm
26 May 2017|
AnswerShow all 2 answers
Response from CaptainBancroft | Property representative |
Hi IainIsm, We do indeed. It's a hydraulic platform from the mooring into the cabin. When are you thinking of coming to see us? Fiona
0
Votes
PultuPupu
28 March 2017|
AnswerShow all 2 answers
Response from CaptainBancroft | Property representative |
Good morning, yes we have a toilet onboard and washing facilities. Kind wishes, Fiona
1
Vote