We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Serious mice and rat problem

First of all this cinema is not in Surrey and Tripadvisor needs to change its classification to... read more

Reviewed 2 days ago
Greater London, United Kingdom
Serious problem

This cinema needs to be check there is a lot of mice inside the screens. I used to go there but I... read more

Reviewed 10 July 2018
muhamed f
via mobile
Read all 31 reviews
All photos (9)
Full view
Traveller Overview
  • Excellent9%
  • Very good16%
  • Average16%
  • Poor25%
  • Terrible34%
2 days ago
“Serious mice and rat problem”
10 Jul 2018
“Serious problem”
Local Weather
Powered by Weather Underground
Redriff Road, Surrey Quays Leisure Park, SE16 7LL, England
+44 871 224 4007
Top Selling Tours & Activities in and around Surrey
from US$35,00
More Info
from US$21,50
More Info
from US$65,90
More Info
Reviews (31)
Filter reviews
31 results
Traveller rating
Traveller type
Time of year
See what travellers are saying:
Updating list...
1 - 10 of 31 reviews
Reviewed 2 days ago

First of all this cinema is not in Surrey and Tripadvisor needs to change its classification to London. The cinema is in SE16 which is South East London near to the Surrey Quays overground and also walking distance to the Canada Water underground. I'm going...More

Thank tolgaors
Reviewed 10 July 2018 via mobile

This cinema needs to be check there is a lot of mice inside the screens. I used to go there but I think that might not longer go there I have complain many times to the managers about it. The only thing that I like...More

1  Thank muhamed f
Reviewed 14 March 2018 via mobile

My husband and I decided to watch Black Panther at this cinema because we had gone there in our youth. The cinema was very busy and buzzing with people from different ethnic groups and different age groups.  The self-service ticket machines were very convenient.  There...More

Thank Marcia T
Reviewed 10 January 2018 via mobile

Went to see Star Wars the last Jedi Front sales desk closed ticket machine not working and cinema 9 not very warm

Thank Margaret W
Reviewed 11 November 2017

Absolutely ridiculous, spent nearly £50 for 4 of us to go to a film, It was so cold in there, came outside to warm up. !!! It is NOVEMBER for goodness sake. !!! Staff just chatting amongst themselves, foyer covered in popcorn etc. !! Cleaner...More

Thank cleveland16
Reviewed 9 October 2017

Went to see blade runner2049 on Saturday pre booked everything waited for 45 mins for film to start no film projector problems cancelled showing . Was issued refund and free voucher,went again on Sunday evening exactly same thing occurred. Wasted over £50 pounds on travel...More

Thank Paul S
Reviewed 6 October 2017

This is my local cinema, so easiest to attend on a last-minute decision to see a movie, but every time I had gone, the cinema itself made the movie less enjoyable. the staff didnt show any care at all, openly chatted with each other about...More

1  Thank Blake W
Reviewed 24 August 2017 via mobile

Went to see a film solo and had great service. The screen (4) was big and air con perfect. Screen quality and sound excellent. A really good experience from this cinema.

Thank Matthew B
Reviewed 20 August 2017 via mobile

I was looking forward to going to see annabelle creation for my 15 th birthday i had a badge that said 15 my friend that turned 15 previously this year however we were refused entry to that film unless we showed Id. I mean I...More

1  Thank Maya D
Reviewed 24 July 2017

I went to see Transformers mid July and just before the movie started I saw 1 mice, then I changed places, I did not want to miss the movie to go and complain. When the movie finished I saw more mice and there was nobody...More

1  Thank Kboni
View more reviews
Questions & Answers
Get quick answers from Odeon Cinema Surrey Quays staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines