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Overton Grange Hotel Spa & Pool

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Review Highlights
Very poor shower facilities (room 21)

The hotel looks like a lovely country residence with great views across the hills. The hotel was... read more

Reviewed 16 March 2017
Robert C
via mobile
unbelievably poor customer service

Paid for three months membership of the spa so I could swim 3/4 times per week at leisure in lovely... read more

Reviewed 21 May 2014
LAW1955
,
Ludlow, United Kingdom
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Traveller Overview
  • Excellent0%
  • Very good28%
  • Average0%
  • Poor44%
  • Terrible28%
10 Apr 2018
“AVOID LIKE THE PLAGUE!”
16 Mar 2017
“Very poor shower facilities (room 21)”
About
14 Bedrooms Country Hotel & Restaurant. Conference Weddings Private Functions Meetings Group Booking
Contact
Grangewood Overton Road, Ludlow SY8 4AD, England
Website
+44 1584 873500
Reviews (7)
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Reviewed 10 April 2018 via mobile

Absolutely dreadful place, no food, no sauna, freezing cold pool, poor service - it was SO bad we actually checked out after just a few hours. I've NEVER done that before. You have to question what you're actually paying for. Their customer service however, is...More

Thank JCM772014
Reviewed 16 March 2017 via mobile

The hotel looks like a lovely country residence with great views across the hills. The hotel was clean and had a nice pool, although it was extremely noisy due to the plant room being within the same building. The room was adequate but the bathroom...More

1  Thank Robert C
OvertonGrange, Manager at Overton Grange Hotel Spa & Pool, responded to this reviewResponded 14 January 2018

The room is listed with a bathroom and bath, but does not provide shower facility. The shower attachment only compliment the bath taps. Delighted you enjoyed the hotel location and surroundings...

Reviewed 26 July 2016

Booked a 3 night stay, Thur. 14th, Frid. 15th & Sat. 16th July Dinner, B&B. The hotel was a very nice an old private house made into an hotel in lovely grounds. The reception rooms & bedrooms where sizeable and well appointed in keeping with...More

1  Thank Barry C
OvertonGrange, Manager at Overton Grange Hotel Spa & Pool, responded to this reviewResponded 29 July 2016

Thank you for your comments. We are delighted that you found the Hotel location and surrounding, and pool & sauna to your liking. We cater for numerous in-house and outside functions which may require the attendance of our staff on site, hence the occasional inconvenience...More

Reviewed 26 May 2015

Stayed at the Overton hotel 23rd May, checked in quickly and easily, Valius the receptionist helped with the luggage from the car the our room, a very clean twin room, beautiful bathroom and the décor was lovely, the view was spectacular. Had coffee in the...More

Thank Dawn A
Reviewed 15 August 2014

The following event happened mid july. Despite raising the issue on the day plus the following day and then in writing Nothing has been addressed AT ALL. VERY disappointed here is the gist of what happened Mid July myself and two friends visited the establishment,...More

14  Thank 307Thomas
Reviewed 21 May 2014

Paid for three months membership of the spa so I could swim 3/4 times per week at leisure in lovely surroundings. As the days went by the pool got colder and colder. The shower was cold at times and once didn't work at all. Staff...More

10  Thank LAW1955
Reviewed 11 July 2010

we booked for a hen party, we found the facilities to be disapointing, pool cold, no towels offered, lack of seating around the pool, no lights in the changing area, treatments offered were rushed and not relaxing. No drinks available after massage treatments or in...More

14  Thank jazznjet
OvertonGrange, Manager at Overton Grange Hotel Spa & Pool, responded to this reviewResponded 12 July 2010

The Hotel offers Spa facilities to Guests and Non-Residents, and to small group not exceeding 8 guests and by appointment only. On this occasion, the group consisted of 14 ladies and all were provided with complimentary Bath Robes and complimenaty access to the Pool and...More

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mickpall
28 January 2016|
Answer
Response from JCM772014 |
No, the pool was absolutely freezing. We stayed there for a few hours this Saturday gone and it was so bad, we actually checked out and left. The sauna wasn't working, there was no food, the room was tiny, so we were really... More
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