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York's Chocolate Story

Closed Now: 10:00 - 18:00
Open today: 10:00 - 18:00
Book In Advance
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Certificate of Excellence
Traveller Overview
  • Excellent60%
  • Very good28%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“make your own”(548 reviews)
“our tour guide”(512 reviews)
“cadbury world”(159 reviews)
About
York's Chocolate Story is an entertaining and informative guided tour through the history of York's most famous chocolate-making families and their finest creations. You'll discover chocolate's origins, how to make it, how to taste it like an expert...more
Closed Now
Hours Today: 10:00 - 18:00
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Suggested duration: 1-2 hours
As featured in 3 Days in York
Contact
King's Square, York YO1 7LD, England
Website
+44 1904 527765
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Ways to Experience York's Chocolate Story
from US$14,90
More Info
from US$51,80
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Reviews (4 758)
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Show reviews that mention
All reviews make your own our tour guide cadbury world free samples chocolate samples lollipops cocoa beans great tour all ages children and adults york pass value for money well worth a visit great attraction interesting history rainy day visiting york
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4 661 - 4 670 of 4 690 reviews
Reviewed 14 April 2012

My boyfriend and I visited the attraction at the weekend. From the off the staff were lovely and friendly, and then we were introduced to Chris: our tour guide. He did an excellent job of teaching us about chocolate, including how to taste it (free...More

1  Thank jhbirch
Reviewed 14 April 2012

My wife, 8 year old daughter and I visited last weekend. The place is involving, interesting and good fun too. Our daughter got involved in an activity learning about the journey the cocoa beans make to eventually become chocolate. My wife and I were reminiscing...More

Thank 2912Uk
Reviewed 13 April 2012

This was OK, but well over-priced. For the content the price would have been better at £5 for adults, £4 concessions and £3 or £2.50 for children. The content of the lecture can be found easily on websites or in books - I'd recommend Paul...More

Thank ThePaul068
Reviewed 13 April 2012

I visited York Sweet Story yesterday with my mum and sister. I had a lovely time and feel a lot of the reviews on here are very harsh. It wasn't a perfect attraction, and there are things to be improved but I still had a...More

Thank Twilight-Girl1988
Reviewed 12 April 2012

I took my granddaughter here in the easter holidays, we went on the train to york expecting a great day out. It was chaotic queing , just a narrow passage and it was pouring with rain so we got soaked . It cost £9 for...More

2  Thank JEANDONCASTER
Beckie S, Marketing Manager at York's Chocolate Story, responded to this reviewResponded 15 August 2012

Hi Jeandoncaster, Thank you for taking the time to get in touch with us. As you visited in our first couple of weeks of opening I’m sure you can appreciate we had a few teething troubles with queuing and are sorry you felt that this...More

Reviewed 11 April 2012

I must admit i was a bit surprised to see some of the more negative reviews here - not my experience at all! I visited this attraction yesterday with my brother and 6 month old daughter, and had a brilliant time. I have a pretty...More

Thank Hannah C
Reviewed 11 April 2012

Took my 6 year old daughter here today. It has had a lot of local press advertising and they've worked well to create a buzz. My little one decided she wanted to visit, so despite not knowing the price beforehand (nothing on the leaflet) agreed...More

1  Thank TrixieYork
Beckie S, Marketing Manager at York's Chocolate Story, responded to this reviewResponded 15 August 2012

Hi TrixieYork, Thanks for sharing your views with us, it’s great for us to hear what our guests’ think as this is what helps us make improvements to the Attraction. Since your visit, in the first couple of weeks of our opening, we have worked...More

Reviewed 11 April 2012

I had a wonderful time at Yorks Sweet Story - it was fascinating learning about the history of chocolate and also the history of York in the process. The displays were wonderfully created and i especially liked the idea of the Post It wall where...More

1  Thank 483StephH
Reviewed 10 April 2012

We decided that we would hide from the rain and check out this attraction as we are chocoholics. The queuing process is manic and the staff were not managing people very well. It's £10 per adult and £8 per child and tours begin every 10...More

1  Thank lil_blenky
Reviewed 9 April 2012

I really loved my visit today. From the outside you expect a tiny exhibition... but upon entering you realise that there is loads to see! Spread over several floors you are taken on a guided journey of the history of chocolate. Taste the original co...More

Thank Simon E
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Questions & Answers
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Gill D
27 August 2018|
AnswerShow all 7 answers
Response from 129ninad |
Yes you can.
1
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djd73
19 August 2018|
AnswerShow all 3 answers
Response from paulsharpe | Reviewed this property |
Per person. You don’t pay for the parking. Just pay the driver for a return ticket per person when you board.
0
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Helen P
17 July 2018|
AnswerShow all 3 answers
Response from 21ronni | Reviewed this property |
Depends on time of year if school time what day last one to go in is 3/ 4 I think depending on how busy there if u r getting a York pass depending on how long u go for what u want to but the yorvik center is brilliant
0
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