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Herbert Woods

Open Now: 08:00 - 18:00
Open today: 08:00 - 18:00
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Herbert Woods
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Certificate of Excellence
Traveller Overview
  • Excellent73%
  • Very good16%
  • Average2%
  • Poor5%
  • Terrible4%
Travellers talk about
“boat yard”(38 reviews)
“norfolk broads”(60 reviews)
“potter heigham”(31 reviews)
About
Located in the Broadland village of Potter Heigham Herbert Woods is the perfect place to begin your Norfolk Broads Adventure.
Open Now
Hours Today: 08:00 - 18:00
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Suggested duration: More than 3 hours
Contact
Bridge Road | Potter Heigham, Norwich NR29 5JF, England
Website
+44 800 144 4472
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Reviews (490)
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Traveller rating
350
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LanguageEnglish
350
79
14
26
20
Show reviews that mention
All reviews boat yard norfolk broads potter heigham first aid kit fantastic holiday large boat boating holiday night break short break relaxing week weather was fantastic just returned from a week life jackets living area trial run whole process bow thrusters
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1 - 10 of 489 reviews
Reviewed yesterday via mobile

We had a brilliant trip, everything from beginning to end was nothing short of perfection. Booking was easy, getting into the boat etc too. My Grandchildren enjoyed the whole thing on the loveliest sunny day. I think it's the best £100 I've spent in a...More

Thank caroline L
Reviewed 1 week ago

We spend five days on a boat from Herbert Woods on the Norfolk rBoads. For the third time in two years. And like every time we were completely excited again. Clean boats, very friendly staff and a perfect briefing on the boat by Adam. The...More

Thank Olaf K
Amy H, Front Office Manager at Herbert Woods, responded to this reviewResponded 3 days ago

Hi Olaf K, Thank you for your review, I am glad you had another good holiday on the broads and we look forward to seeing you again soon. Kind Regards, Amy Customer Service Manager

Reviewed 1 week ago via mobile

Booked a couple weeks beforehand as a birthday break ‘away from the ’daily mayhem’. Nervous about what to expect, how we would manage but all anxieties dissipated with Ryan’s help - so relaxed and helpful - answered all questions and made everything easy to follow...More

Thank Catherine M
Amy H, Front Office Manager at Herbert Woods, responded to this reviewResponded 3 days ago

Hi Catherine M, Thank you for your review of your holiday on board Summer Light. I am glad that you all had a great time (Including pooch) and were able to take full advantage of everything that the Norfolk Broads has to offer. We look...More

Reviewed 2 weeks ago via mobile

We have just come back from The broads after a week on the Golden light. We had a amazing time, Herbert Woods are a great company and would definitely go with them again.... there was only 2 minor problems with Golden Light, the toilets are...More

Thank charlie-ann b
Amy H, Front Office Manager at Herbert Woods, responded to this reviewResponded 3 days ago

Hi Charlie-ann b, Thank you for your review of your holiday on board Golden Light. Thank you for your comments regarding the design on the cruiser please contact us when you are ready to book again and we can advise you on design of the...More

Reviewed 3 weeks ago

Everyone we met local to Norfolk were really lovely people,including the staff at HW, which is quite something when you think this is the end of a long hot summer season dealing with us demanding tourists! We originally booked Northern Light which seemed the most...More

Thank stellapaul
Amy H, Front Office Manager at Herbert Woods, responded to this reviewResponded 2 weeks ago

Hi Stellapaul, Thank you for your review and comments regarding your holiday. I will pass your comments on to the department heads regarding the cruiser. September is still a very busy time on the broads and mooring can be difficult in popular areas. Our customer...More

Reviewed 3 weeks ago

This was our third holiday in two years with Herbert Woods, staff are excellent, very helpful and friendly.

Thank Adrian B
Amy H, Front Office Manager at Herbert Woods, responded to this reviewResponded 3 weeks ago

Hi Adrian B, Thank you for your review. I will pass your comments on to the team and we look forward to seeing you again soon. Kind Regards, Amy Customer Service Manager

Reviewed 4 weeks ago

Most of the staff at the boatyard are fantastic , although reception lets the side down not very welcoming but the young man who gave us a tour of the boat and took us on our trial run was excellent very pleasant and helpful so...More

Thank Richard270145
Amy H, Front Office Manager at Herbert Woods, responded to this reviewResponded 3 weeks ago

Hi Richard270145, Thank you for your your review. I am sorry that you felt the team here in reception are letting the side down, our receptionists are always happy to welcome our guests to the Norfolk Broads. I am glad the staff member that completed...More

Reviewed 4 weeks ago via mobile

An amazing holiday from beginning to end, the staff were friendly and informative getting us on our boat before our collection time, we hired Superior Light and found it spacious and comfortable with everything we needed, our Labrador loved it too, we've returned sooooooo relaxed,...More

Thank stuartb899
Amy H, Front Office Manager at Herbert Woods, responded to this reviewResponded 3 weeks ago

Hi Stuartb899, Thank you for your review, It's great to read that you had an amazing holiday on board the Superior Light. I am glad you all had a relaxing time, including your Labrador and we hope to welcome you all to the Norfolk Broads...More

Reviewed 4 weeks ago

Contacted the company to hire a boat, spoke to the girl on the phone who seemed she hated the job ,was not interested in anything i said and could here huffing and puffing , i asked if losing a booking bothered her she said nothing...More

Thank mikekl2018
Amy H, Front Office Manager at Herbert Woods, responded to this reviewResponded 4 weeks ago

Hi mikekl2018, Thank you for your review, I am sorry you were not satisfied with my staff members response to your questions. She did check availability for you on your selected boat and dates. You asked if she was able to price match another boat...More

Reviewed 4 weeks ago via mobile

We have just returned from a week on the broads. From start to finish we all had a great time. On arrival the staff of Herbert Woods were great. They were all polite and the guys that booked us in and gave us our trial...More

Thank Plod999
Amy H, Front Office Manager at Herbert Woods, responded to this reviewResponded 4 weeks ago

Hi Plod999, Than you for your review of your holiday on board the Amber Light 1. I am glad you had a good time on the Norfolk Broads. I was sorry to read that you required our service team to attend when the starter motor...More

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Questions & Answers
Ask a question
Lma78
31 May 2018|
AnswerShow all 3 answers
Response from Steve P | Reviewed this property |
Yes I have seen it pass under Wroxham Bridge but it depends on water level. You have to pay the bridge pilot a small fee and they actually take your boat through for you.
2
Votes
Thomas1108
22 May 2018|
Answer
Response from Granniesgirl17 | Reviewed this property |
Hi only if they low voltage x
0
Votes