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Imagine Blofield Heath

| Willow Farm, Norwich NR13 4RP, England
+44 1603 712550
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Review Highlights
In need of work and more to keep you there.

The positives are that the spa were very very good at changing our dates and the communication was... read more

Reviewed 20 May 2018
melvin1997
,
Norwich, United Kingdom
Pamper Day

I took my fiancée here to recuperate after her hen party and had the mud serail , wellness room and... read more

Reviewed 2 May 2018
Chelseyryanholidays
,
Norwich, United Kingdom
via mobile
Read all 126 reviews
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Overview
  • Excellent59%
  • Very good19%
  • Average9%
  • Poor7%
  • Terrible6%
Travellers talk about
“imagine spa” (20 reviews)
“steam room” (13 reviews)
“mud treatment” (9 reviews)
Closed Now
Hours
Hours Today: 09:00 - 17:00
LOCATION
| Willow Farm, Norwich NR13 4RP, England
CONTACT
Website
+44 1603 712550
Top Selling Tours & Activities in and around Norwich
from US$16,00
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from US$26,70
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Write a ReviewReviews (126)
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"imagine spa"
in 20 reviews
"steam room"
in 13 reviews
"mud treatment"
in 9 reviews
"afternoon tea"
in 20 reviews
"relaxation room"
in 12 reviews
"the kitchen"
in 12 reviews
"spa pool"
in 6 reviews
"hen party"
in 7 reviews
"relaxing massage"
in 4 reviews
"white robe"
in 3 reviews
"twilight spa"
in 2 reviews
"deep tissue"
in 2 reviews
"my mum"
in 7 reviews
"perfect spa"
in 2 reviews
"my other half"
in 3 reviews
"be visiting again"
in 3 reviews
"cakes"
in 5 reviews
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1 - 10 of 126 reviews

Reviewed 20 May 2018

The positives are that the spa were very very good at changing our dates and the communication was via email, which I found much easier. I also liked the addition of the outside seating, I haven’t been since they have had this. As it was...More

3  Thank melvin1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly-Anne S, Manager at Imagine Blofield Heath, responded to this reviewResponded 31 May 2018

Hello, Thank you for your feedback regarding your recent visit to us. Please may I ask you to please call us on 01603 712550 to discuss your visit. Kind Regards, Kelly-Anne Spa Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2018 via mobile

I took my fiancée here to recuperate after her hen party and had the mud serail , wellness room and a fantastic warm candle massage by Sam! It was well needed and everything was amazing, the welcome by Roxy, who was on hand to give...More

Thank Chelseyryanholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly-Anne S, Manager at Imagine Blofield Heath, responded to this reviewResponded 31 May 2018

Hello, Thank you for taking the time to leave us a lovely review. We are pleased to see you both enjoyed yourselves. Hope to see you back with us very soon. Kind Regards, Kelly-Anne Spa Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2018

Treated my mum as it was her birthday but we were disappointed. We had booked the mud treatment, we put the cream one on our face but when the shower came on above us it all dripped into your eyes which we were not told...More

2  Thank Mollsterdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly-Anne S, Manager at Imagine Blofield Heath, responded to this reviewResponded 2 May 2018

Hello, I sincerely apologise your experience with us was not as positive as we would hope it to be. Please may I ask you to call me directly on 01603 712550 to discuss your visit. Kind Regards, Kelly-Anne Spa Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 9 April 2018 via mobile

I have visited quite a few times for various treatments which have all been relaxing and enjoyable. This month I had a 60 min hot stones massage which was heavenly. Samantha got rid of all the tension in my shoulders and I left feeling totally...More

Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly-Anne S, Manager at Imagine Blofield Heath, responded to this reviewResponded 2 May 2018

Hello Rachel, Thank you for your lovely review. I will pass this on to Samantha our therapist who will be very pleased. We hope to see you here very soon. Kind Regards, Kelly-Anne Spa Manager

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Reviewed 20 March 2018

We pre-booked lunch but as this took such a long time and there was a lot of faffing around, we got into the spa an hour and a half late. As there is no swimming pool, if there are people in the hot tub, you...More

4  Thank Georgina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly-Anne S, Manager at Imagine Blofield Heath, responded to this reviewResponded 23 March 2018

Hello Georgina, I am sorry to see your experience with us was not as positive as we would hope it to be. Please may I ask you to please call me on 01603 712550 as I would very much like the opportunity to discuss your...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2018 via mobile

We regularly visit the spa and every time have enjoyed it, today we visited for a pre birthday/Mother's Day present. Fantastic service again, staff are very friendly and happy to help. Food was amazing as ever! Quiet spa which we enjoy, previous reviews have said...More

1  Thank Megan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly-Anne S, Manager at Imagine Blofield Heath, responded to this reviewResponded 19 March 2018

Hello Megan, Thank you for your lovely feedback. Great to see you are a returning customer of ours and hope to see you at the Spa again soon. Kind Regards, Kelly-Anne Spa Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

Came here for my 30th with family, what a wonderful time we had. My facial was to die for, my mum and auntie enjoyed the treatments they had. We have a lovely sandwich lunch in the dining area. The staff are wonderful, happy and helpful....More

1  Thank Natalie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly-Anne S, Manager at Imagine Blofield Heath, responded to this reviewResponded 19 March 2018

Hello Natalie, Thank you for taking the time to leave us a lovely review. Very pleased to see you all enjoyed your time with us. Kind Regards, Kelly-Anne Spa Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018

Attended for a morning with my husband, we enjoyed the facilities and had a lovely back massage treatment and a meal in the on-site restaurant and my husband thought is was wonderful as did I. The facilities never get over busy, lots of different experiences...More

1  Thank goldenlight78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly-Anne S, Manager at Imagine Blofield Heath, responded to this reviewResponded 19 March 2018

Hello, Thank you for leaving us a lovely review. We hope to welcome you back to us very soon! Kind Regards, Kelly-Anne Spa Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2018

So I read the reviews and decided to try it anyway... mainly because it was last minute and other places were booked if I'm being honest. I had called twice on the day I booked. First I was assured we had the 9-1 pm slot....More

1  Thank Ltlmsdudley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly-Anne S, Manager at Imagine Blofield Heath, responded to this reviewResponded 28 February 2018

Hello, Thank you for taking the time to leave us a review. I am sorry there was a mix up with your treatment times however I am glad we managed to sort this for you. Please contact me on 01603 712550 if you would like...More

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Reviewed 22 December 2017 via mobile

After receiving £150 gift voucher I decided to take my other half for a romantic evening to the spa. After eventually getting through to them I was able to book our evening, even though it did take me numerous tries of calling the spa for...More

2  Thank Liv C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly-Anne S, Manager at Imagine Blofield Heath, responded to this reviewResponded 29 December 2017

Hello, I am sorry to see your experience with us was not as positive as I would have hoped it to be. I have found your contact number on our details and will reach out to you this Afternoon to resolve this issue for you....More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
qube
31 January 2018|
Answer
Response from Kelly-Anne S | Property representative |
Hello, We use Babor, Natural Spa Factory, Voya and Jessica. Kind Regards, Kelly-Anne Spa Manager
0
Votes
LBdubai
15 January 2015|
AnswerShow all 2 answers
Response from Kelly-Anne S | Property representative |
Unfortunately there is not swimming pool facilities on site, we have a spa area that consists of a hydro pool jacuzzi, Lavender Aromatherapy steam room, Grapefruit and mandarin salt grotto steam room, Feature shower and... More
0
Votes